• MotocrossGiant

MotocrossGiant

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Overview

MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices, and shopping experience. MotocrossGiant ranks 3rd among ATV sites.

  • Service
    13
  • Value
    13
  • Shipping
    13
  • Returns
    4
  • Quality
    11
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How would you rate MotocrossGiant?
Top Positive Review

“So far... so good!”

Kelly M.
12/14/15

I've ordered a couple things as gifts... "Matt" was very helpful in answering some questions. Hopefully everything fits and my son likes them. If not, I will return and according to Matt, not a problem with exchanging or returning.

Top Critical Review

“Disappointed”

Michael R.
4/24/20

Ordered and paid for a Motocross stand from Motocross Giant. I have heard nothing from them since. Going on 13 days. I have put in repeated emails in good faith and left multiple messages. Still nothing. I would say that the customer service was effective/ineffective if I actually spoke with someone. Billing is timely and immediate. Getting me the product has not been a priority. Next stop - Better Business Bureau and my 6,000 followers on Instagram.

Reviews (392)

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motocross giant (23) customer service (35)
Thumbnail of user pattic12
Ohio
1 review
0 helpful votes
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December 25th, 2015
Verified purchase

Did what they said they would, when they said they would. Don't you wish everyone and every company did that?

Thumbnail of user tytiah
Illinois
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Easy ordering, quick delivery and great product. My son is exceedingly happy with the gear we got him for his birthday.

Thumbnail of user stacyh34
Indiana
1 review
0 helpful votes
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February 27th, 2016
Verified purchase

Took some time for it to be shipped, Color on logo was wrong, but we like the one got as well. Very comfy and warm.

Thumbnail of user gilbertb48
Texas
6 reviews
3 helpful votes
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May 28th, 2019

Wonderful selection, price and knowledge!
Great store with very helpful staff, no need to go anywhere else!

Thumbnail of user jennifers207
California
1 review
1 helpful vote
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January 19th, 2016
Verified purchase

I ordered on a Monday for a 3 day shipping, Hoping to be here at the end of the week, but It was shipped 3 days later.

Service
Value
Shipping
Thumbnail of user ivana37
Chile
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Highly satiesfied on delivery, price, and most of all in quality product!
I recommended to all of mu friends...

Best regards, Iván

Thumbnail of user lisap136
New York
1 review
0 helpful votes
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December 19th, 2015
Verified purchase

I rate them 5 stars. I placed my order and few days later received my product. I would definetly recommend them to friends and family.

Thumbnail of user tracyg44
New York
1 review
0 helpful votes
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December 30th, 2015
Verified purchase

My order was canceled and when I reordered I was sent the wrong size. I tried calling customer service and the mailbox was full.

Thumbnail of user justinh75
North Dakota
1 review
0 helpful votes
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December 5th, 2015
Verified purchase

Great product. I recomend Thor Ratchet Boots (among other products) to anyone using a four-wheeler on the farm while chasing cattle.

Thumbnail of user liamg26
Poland
3 reviews
1 helpful vote
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November 11th, 2018

Pretty good selection of gear and the prices seem reasonable, delivery took some time but its understandable cuz I live far away from America.

Thumbnail of user katrinaf6
California
1 review
0 helpful votes
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December 29th, 2015
Verified purchase

I found what I couldn't find anyplace else. I also got my riding gear cheaper than expected thanks to Motocross Giant

Thumbnail of user ericam29
West Virginia
1 review
0 helpful votes
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February 16th, 2016
Verified purchase

I placed and order on feb 8 and was told 5-8 shipping days and still hasn't been sent out I will not order here again I need this outfit by Friday

Thumbnail of user ronm70
Texas
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

BEWARE: MotocrossGiant will not process refunds. You only get a store credit. Got caught once and I'll never buy from them again.

Thumbnail of user tracyr22
Texas
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Searched several websites for a particular jersey size lg and MotocrossGiant was the only place I found one!

Thumbnail of user kellyc89
Rhode Island
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

This is my go to site for the snow mobile fans on my gift list. Great prices, Quality clothing!

Value
Shipping
Quality
Thumbnail of user jonh59
Indiana
2 reviews
0 helpful votes
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December 9th, 2015
Verified purchase

Very easy to buy what you need from Motocross Giant. They have it and ship it fast, Thanks

Thumbnail of user arield4
Washington
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

The site was very easy to use. They had what I wanted and it got to me quickly.

Thumbnail of user margueriteb4
Minnesota
1 review
0 helpful votes
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December 24th, 2015
Verified purchase

They were quick to notify me that my order would not be in by Christmas. Quick refund too!

Thumbnail of user carlosl38
Puerto Rico
2 reviews
0 helpful votes
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February 2nd, 2016
Verified purchase

Being almost 2 week and the order still on "process" status, going to open a dispute on paypal

Thumbnail of user jessical103
Iowa
1 review
0 helpful votes
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December 28th, 2015
Verified purchase

Website was very detailed in the description of the item. Husband loves his jacket from you guys

Thumbnail of user scotte34
Utah
1 review
0 helpful votes
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February 3rd, 2016
Verified purchase

Great deals on great gear and quick arrival time. Very impressed in all aspects so far.

Service
Value
Shipping
Quality
Thumbnail of user jaredr8
Arkansas
1 review
0 helpful votes
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December 30th, 2015
Verified purchase

Bought something for a price to later get an email that said price was incorrect and they could not honor the price they had on THEIR website.

Thumbnail of user terrip13
Virginia
1 review
0 helpful votes
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December 7th, 2015
Verified purchase

The site was easy to navigate. Great selection of products. Will return to shop again.

Thumbnail of user sergiol8
California
1 review
0 helpful votes
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January 7th, 2016
Verified purchase

I haven't gotten it yet In a whole week and your asking how it is

Thumbnail of user rebeccam62
Texas
1 review
0 helpful votes
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December 4th, 2015
Verified purchase

Great deals and great products! Love the customization option for jerseys! Will be back again!

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From the business

Welcome to the official Facebook page for www.motocrossgiant.com, the place where you will find the lowest prices for all of your motorcycle needs.

Business History

Founded in 2001, in Southern California, MotocrossGiant's customers have helped us grow into a worldwide leader in parts, apparel and accessories. Beginning as a small shop, we now have a huge retail showroom, as well as 2 websites to meet all of your off-road needs! Providing our customers with friendly, knowledgeable staff and the convenience of on-line ordering 24 hours a day, 365 days a year has made it possible for us to ship thousands of packages a day, all at the lowest possible prices.

For our international customers, Motocrossgiant offers multilingual customer support and sales. English and Spanish (Se Habla Espanol) Agents are available.

Company Representative

Thumbnail of user robertr155
Robert R.

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