• MotocrossGiant

MotocrossGiant

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Overview

MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices, and shopping experience. MotocrossGiant ranks 3rd among ATV sites.

  • Service
    13
  • Value
    13
  • Shipping
    13
  • Returns
    4
  • Quality
    11
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How would you rate MotocrossGiant?
Top Positive Review

“So far... so good!”

Kelly M.
12/14/15

I've ordered a couple things as gifts... "Matt" was very helpful in answering some questions. Hopefully everything fits and my son likes them. If not, I will return and according to Matt, not a problem with exchanging or returning.

Top Critical Review

“Disappointed”

Michael R.
4/24/20

Ordered and paid for a Motocross stand from Motocross Giant. I have heard nothing from them since. Going on 13 days. I have put in repeated emails in good faith and left multiple messages. Still nothing. I would say that the customer service was effective/ineffective if I actually spoke with someone. Billing is timely and immediate. Getting me the product has not been a priority. Next stop - Better Business Bureau and my 6,000 followers on Instagram.

Reviews (392)

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motocross giant (23) customer service (35)
Thumbnail of user owent15
Australia
1 review
0 helpful votes
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January 8th, 2016
Verified purchase

Made the order was simple
But no tracking info so I don't know if it's been sent or not

Thumbnail of user johnr296
Australia
1 review
0 helpful votes
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January 5th, 2016
Verified purchase

I had no issues ordering my helmet and neck brace. Thanks

Thumbnail of user coryl9
Alabama
1 review
0 helpful votes
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December 20th, 2015
Verified purchase

Awesome website navigation and great product selection.

Thumbnail of user travisw25
Washington
1 review
0 helpful votes
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December 16th, 2015
Verified purchase

Slow to ship items ordered. That's why I usually shop at Motorsport.com

Thumbnail of user patrickh72
Maryland
1 review
0 helpful votes
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December 15th, 2015
Verified purchase

Got a great product with prompt delivery. Price was among the best.

Thumbnail of user markg134
California
2 reviews
0 helpful votes
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December 14th, 2015
Verified purchase

Perfect transaction and will do business with them again

Thumbnail of user keithj29
AE
1 review
1 helpful vote
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February 9th, 2016
Verified purchase

Great prices, good selection, easy to order and offers international shipping!

Thumbnail of user jime39
California
1 review
1 helpful vote
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February 8th, 2016
Verified purchase

Paid for two day shipping, ten days later, still no product delivered.

Thumbnail of user rochelleb2
New York
1 review
0 helpful votes
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December 16th, 2015
Verified purchase

Timely and everything was packaged perfectly to avoid damage, will shop again with them

Thumbnail of user patriciad62
Michigan
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Bought on line, delivery was fast, product is great! A+++ Will be a repeat buyer!

Thumbnail of user terab3
Nebraska
1 review
0 helpful votes
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February 20th, 2016
Verified purchase

Great selection of quality products, and shipped fast.

Thumbnail of user debbiel37
Missouri
1 review
1 helpful vote
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January 18th, 2016
Verified purchase

Order was a day earlier than expected and exactly what I ordered.

Thumbnail of user hankb13
Australia
1 review
0 helpful votes
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January 14th, 2016
Verified purchase

Very helpful I would recommend to anyone thank you

Thumbnail of user donaldp41
Oregon
2 reviews
1 helpful vote
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January 9th, 2016
Verified purchase

Price was outstanding and they delivered items early. No hassles! I will be buying here again

Thumbnail of user uniont1
New Jersey
1 review
0 helpful votes
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January 5th, 2016
Verified purchase

Ordered 12/24/15 not here yet this is 1/5/16 so cant give you a answer

Thumbnail of user jaiv3
Arizona
1 review
0 helpful votes
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December 29th, 2015
Verified purchase

A vary easy-to-use website with the best prices around. That's what makes them number 1..

Thumbnail of user nenab
New York
1 review
0 helpful votes
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December 20th, 2015
Verified purchase

It was ok-but not delivered on time-I suppose that is really FedEx!
Still waiting

Thumbnail of user peterm160
New Zealand
1 review
0 helpful votes
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December 18th, 2015
Verified purchase

We still have not received or order as Motocross Giant sent it to another country

Thumbnail of user ashleyw65
Oregon
1 review
0 helpful votes
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December 17th, 2015
Verified purchase

Great customer service but took a long time to ship.

Thumbnail of user billm119
Nebraska
1 review
0 helpful votes
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December 16th, 2015
Verified purchase

No tracking email was sent and my order should have arrived last week.

Thumbnail of user pavels9
RU
1 review
0 helpful votes
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December 15th, 2015
Verified purchase

Goes a long inquiry, it has been 2 weeks the order is not shipped

Thumbnail of user richardl90
Michigan
2 reviews
0 helpful votes
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December 14th, 2015
Verified purchase

Had a great experience with motocrossgiant no problems

Thumbnail of user ricardod19
Argentina
1 review
0 helpful votes
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December 10th, 2015
Verified purchase

Muy buena, soy cliente
Marco atiende muy bien

(esta encuestra tendria que estar en español tambien)

Thumbnail of user ireneg21
Mexico
1 review
1 helpful vote
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January 19th, 2016
Verified purchase

Exelentes descuentos en linea y el personal bilingue muy bien exelente tienda segunda ves que compro

Thumbnail of user carlosf19
Mexico
1 review
0 helpful votes
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December 3rd, 2015
Verified purchase

Pague servicio de 3 a 7 dias y tardo 15 dias

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From the business

Welcome to the official Facebook page for www.motocrossgiant.com, the place where you will find the lowest prices for all of your motorcycle needs.

Business History

Founded in 2001, in Southern California, MotocrossGiant's customers have helped us grow into a worldwide leader in parts, apparel and accessories. Beginning as a small shop, we now have a huge retail showroom, as well as 2 websites to meet all of your off-road needs! Providing our customers with friendly, knowledgeable staff and the convenience of on-line ordering 24 hours a day, 365 days a year has made it possible for us to ship thousands of packages a day, all at the lowest possible prices.

For our international customers, Motocrossgiant offers multilingual customer support and sales. English and Spanish (Se Habla Espanol) Agents are available.

Company Representative

Thumbnail of user robertr155
Robert R.

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