MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices, and shopping experience. MotocrossGiant ranks 3rd among ATV sites.
I've ordered a couple things as gifts... "Matt" was very helpful in answering some questions. Hopefully everything fits and my son likes them. If not, I will return and according to Matt, not a problem with exchanging or returning.
Ordered and paid for a Motocross stand from Motocross Giant. I have heard nothing from them since. Going on 13 days. I have put in repeated emails in good faith and left multiple messages. Still nothing. I would say that the customer service was effective/ineffective if I actually spoke with someone. Billing is timely and immediate. Getting me the product has not been a priority. Next stop - Better Business Bureau and my 6,000 followers on Instagram.
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Founded in 2001, in Southern California, MotocrossGiant's customers have helped us grow into a worldwide leader in parts, apparel and accessories. Beginning as a small shop, we now have a huge retail showroom, as well as 2 websites to meet all of your off-road needs! Providing our customers with friendly, knowledgeable staff and the convenience of on-line ordering 24 hours a day, 365 days a year has made it possible for us to ship thousands of packages a day, all at the lowest possible prices.
For our international customers, Motocrossgiant offers multilingual customer support and sales. English and Spanish (Se Habla Espanol) Agents are available.