MotocrossGiant

My son is going to love ALL the items I've purchased from motocross giant. Can't wait to see him open them on Christmas. Easy to work with, even when the first set of gear was out of stock they quickly called to let me know. Was able to find something else while on the phone and his personalized gear arrived soon after. Will be back to shop again!

Ordered and paid for a Motocross stand from Motocross Giant. I have heard nothing from them since. Going on 13 days. I have put in repeated emails in good faith and left multiple messages. Still nothing. I would say that the customer service was effective/ineffective if I actually spoke with someone. Billing is timely and immediate. Getting me the product has not been a priority. Next stop - Better Business Bureau and my 6,000 followers on Instagram.

The items I order were shipped a month after my purchase, also didn't have one of them and I had to pay extra 20 dollar because didn't have replacement for the same price, really bad first experience buying.

Items took 2 week for delivery. Some items where need to be ordered from east coast, according to customer service which I had to call to find out where my product is. Email should of been sent informing me about the delay.

I had originally ordered several pairs of boot for myself and my kids for Christmas and received a call saying they were no longer available. The person who took care of me did a fantastic job with helping me choose different items etc. Very happy with the experience overall.

I had originally ordered several pairs of boot for myself and my kids for Christmas and received a call saying they were no longer available. The person who took care of me did a fantastic job with helping me choose different items etc. Very happy with the experience overall.

The first experience with MotocrossGiant already was a year ago. The prices many very much suit me. Existence of goods can't but also please. But the most important is the individual approach and a good attitude. That many operators I know such feeling personally, and always quite their professional approach to business.

Fantastic dealing with MotocrossGiant. What a great range! I ordered 2 clothing items. Website was easy to use. Updates were great. I was kept up to date on where my order was at, & could track the freighter to see how far away my order may be. My order arrived today (only 8 days after leaving the US) in Australia. The items are brilliant - really happy with them.
Thank you MotocrossGiant!

I enjoyed my last pair of Thor riding pants. I ride mountain trails in Southern Idaho and the brush and spills finally took its toll. I searched for a new pair and your service has been excellent. Thanks, Terry Butler

Good day!

Im very satisfied with my orders to MotocrossGiant, but i have a problem with the shipping of the items. Because recently i order some stuff and customers service MotocrossGiant says that 2-4 business days verification of item and they can shipped the items that i ordered. But its been one week and i dont have any tracking number of my orders. Kindly give me an action for this.

Thank You.

This was my first experience ordering from Motocross Giant and one of the easiest and best online buying I've done. Thanks for having good selections and making my purchase such a delight. I am very satisfied with the boots and quality of your products. Thanks Again!

Gear showed up on time and as described, it is a gift so it is yet to be used to see how it will hold up. But as far as my experience with the company, they were very helpful and my shipment was actually delivered a day or two early which is always a good thing. I would recommend them!

1st it's hard to find anything matching in the right sizes. Then we get them & they are too small. We can't get the size we need to match the gloves & helmet & you charge me a 20% restocking fee. That's not very good business. We have ordered from u in the past & this was not an issue. No more orders from us. A very disappointed customer!

Ordered 12/27/2015 didn't ship until 01/05/2016. Since I ordered the product during the Christmas/New Year holiday week, I expected it not to ship real fast. Would have given them 5 stars if it had shipped a little faster.

Ordered 2 extended gear levers for my son's KLX 110's. They were easy to find on the website, good value and delivered to Western Australia in pretty quick time. Thank you motocross giant. If only the US dollar would slow down a bit.

Worked in the motor trade industry for 12 years. I've never had anything from the US arrive so quick 3 days from LA is unheard of. Quality priced motocross goodies that I will reccomend to all my race buddies. Well done guys 5/5 from me and will definitely be shopping with you again.

Ordered just before Christmas from Australia. Items were delivered promptly, notifications were always emailed in regards to tracking. Very happy with customer service and the great shirt and hoodie. Will definitely be ordering stuff again!

I recently placed an order online. I called them 3 days prior to placing my order. I notified them that they have 3 oil filters from the same manufacturer which are the exact same filters yet they have different part numbers for them online and all 3 have different prices. My opinion is they need to get their $#*! together. Money may not matter to some people but to others every cent they can save helps especially since riding in general can be a pretty expensive hobby.

Like i said the priceing. Not only here but all over being in CANADA we get shafted for delivery charges. And u guys r all same. So im assuming u dont get very many CANADA orders. Oh well. The windshield i got is ok. Its under 500.00 can u image. The one i need has a wiper. 4000. 00 no u tell me what is r trucks n cars worth. These are just ATV.

Took over a week to ship. Called customer service and they didn't really seem to care and weren't very helpful. They just kept telling me it was processing which I could see from the website. Would not order from them again!

I've never had problems in the pass, but this time not so lucky.
Not only did I note it on the purchase order (need no later then Dec 24 2015 Christmas Eve) I also had it confirmed over the phone. When I went to pickup my order on Christmas Eve, it was no where to be found. We were able to find a couple things at the store, and were able to switch the others out.
The store manager really helped save the day...!

Hi my shopping experience was good, I found prices to be competitively prices and the website easy to use. However I live in Australia and would have liked to see the prices change into our dollar, also using the US postal service there was no way to see how long my order will arrive. I will recommend your site in future but will encourage items to be FedEx sent.

Thankyou

My first order was sold out and you gave me the option to cancel my order or substitute with another item, which I did thanks. My second order came within a few day and I'm extremely happy with the products. I'll tell all my friends about your store. Thanks a satisfied customer