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MotocrossGiant has a rating of 3.6 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotocrossGiant most frequently mention customer service, great prices, and shopping experience. MotocrossGiant ranks 3rd among ATV sites.
I've ordered a couple things as gifts... "Matt" was very helpful in answering some questions. Hopefully everything fits and my son likes them. If not, I will return and according to Matt, not a problem with exchanging or returning.
Ordered and paid for a Motocross stand from Motocross Giant. I have heard nothing from them since. Going on 13 days. I have put in repeated emails in good faith and left multiple messages. Still nothing. I would say that the customer service was effective/ineffective if I actually spoke with someone. Billing is timely and immediate. Getting me the product has not been a priority. Next stop - Better Business Bureau and my 6,000 followers on Instagram.
I placed an order on the 18th of August 2020, it is now the 2nd of September. I have send a number of emails to enquire as to the whereabouts of my purchase to no effect. I have also attempted to call the store only to get an answering machine. I spent close to $700USD and have no knowledge of what is happening. I log on to the site and check my order status and it hasn't changed from "processing" for over two weeks when it says the product will ship in 3 to 5 business days. The customer service is poor, there is zero communication. I am extremely dissatisfied. I would not recommend ordering anything from this store. There is no excuse for paying for a product and then left in the dark for a long period of time. Save yourself the time and go through a more reputable site.
The FMF hat I bought was not the shade of grey I thought. I thought it was lighter. Also the hat was squished. It was supposed to be a gift. Shipping took longer also.
I thought you included stickers with purchases too. Kinda disappointed.
I had ordered a pair of riding gloves and goggles online, I was very pleased with the price, several days had gone by and I still had not received my order so I checked to see the status of my order and it was still processing. I decided to call customer service to see why it hadn't shipped. I was told the gloves I had ordered were oversold and no longer available, this was dissappointing because I was charged for them and wasn't notified that they were sold out until I called and asked about the status of my order. I was offered a different pair instead, I chose to just go with the goggles. Customer service was very helpful!
Top shop for a french customer it's realy easy to order from this shop!
You can chose many shipping solution.
Top boutique pour un client Français il est facile de commander sur ce site, on peut choisir plusieurs type d'expédition
Easy ordering, fast delivery and extremely helpful customer service representatives! All that made for an awesome shopping experience. OH! And their pricing is pretty spectacular too!
I have no complaints what so ever. The website was very user friendly. When I received my purchase it was a quality product which we are giving to our grandson for Christmas.
Bought motocross gear for my son for Christmas. It was sent out right away and received it before the expected delivery date. I have always had great experiences with MotocrossGiant.
Like always buying from motocrossgiant is easy fast shipping and good prices... if an item is out of stock they let me know rite away and show other options or issue me a refund quickly... thanks!
The ordering process is very easy and the products are great! My order has not yet arrived so I cant comment yet on Speed of delivery or packaging etc.
I have ordered multiple shirts from this website and have been extremely satisfied. Not only are the clothes great but the service is excellent as well. Very pleased
I ordered a sweatshirt on dec. 16th wich was supposed to arrive before x mas but it wasn't shipped out until dec. 22nd it is now the 28th and still no sweatshirt or an estimated arrival I know that fed ex announced that they gave up and items will not arrive as promised but I paid an extra 20$ For overnight to make sure I'd get it before x mas I also blame motocross giant for waiting 6 full days before they even pulled it for shipping bottom line when a customer pays extra for a speedy delivery at least try to make it happen. Motocross giant didn't care
Not only were the boots the best price out there the entire order was processed and delivered in just a few days. I will definitely be purchasing again.
Custom graphics are all pretty crooked. And the price was way too high for that. Other companies do it for free, unfortunately I didn't realize that until after I had placed my order
Items great but response to question very vague and took a long time to reply, and did not get free shipping like they advertised!
Ended up spending $1500 on gear and then got taxed when got here
I ordered a helmet too small, I called and they said that they had a xtra lg in stock.
Can't wait to get the new one!. It really looked good.
Thanks Bob.
I probably will not purchase from them again. They take way to long to ship your items. Rocky Mountain ATV/MC usually ships out same day of order and I get it with 2 days.
I bought a mx pants and gloves and reqeusted that my parcel would be marked as a gift, it wasnt marked as a gift and I had to pay double the import tax than what I would of paid.
Very dissapointed that a simple reqeust couldnt be preformed
I ordered from here twice and both times i got emails saying multiple items were no longer available then they shouldn't have them on their site very disappointed
Put a order in for some boots wife paid with card got a phone call asked for Cathy and so no Cathy here the lady said ok then hung up so I called the number and asked who it was now a gentleman answered a it was your company I said can I help u he had said they were calling to say card declined so ok let me get another one from her well I guess that was a bother little attitude I got then I said if I am goin to get treated like that then cancel my order then he laugh about it that's not funny that was for my boys Christmas so I ordered somewhere else after that now that's not how to treat someone
I ordered parts from MotocrossGiant for the first time on 12/17/15 and they were not shipped until 12/22/15. Ok I figured I would not get them until after the holiday but I was wrong. They were delivered on 12/24/15 and left on my porch. I was happy to see my parts sitting on my porch but I knew they were not right because the box looked too small for the parts I ordered. When I picked up the box and looked at the address label and seen how it was not even labeled correctly I was dissappointed. Then I was even more dissappointed when I oppened the box to see the wrong parts for a entirely different bike then I have. I think I got someone elses order and someone else got my order. The worst possible experince with my order. I ordered parts for my Gl1800 and got parts for a Can Am Spider.
My son loved the back pack. It had pockets for all of his technology, helmet, keys and more. I loved the price and free shipping. Thanks MotocrossGiant!
Unfortunately, I will have to return riding boots. Thought they were 3 buckle boots and were only two. Good looking boots, but insufficient ankle support for racing.
I've shopped with these guys for a number of years and have always felt like I get quick and personal responses to any questions or concerns. Great prices and great service... couldn't ask for more.
My experience was great the people were extremely nice over the phone helpful over the Internet chat and shipping was quick! Thanks guys we will defiantly be using you again!
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Welcome to the official Facebook page for www.motocrossgiant.com, the place where you will find the lowest prices for all of your motorcycle needs.
Founded in 2001, in Southern California, MotocrossGiant's customers have helped us grow into a worldwide leader in parts, apparel and accessories. Beginning as a small shop, we now have a huge retail showroom, as well as 2 websites to meet all of your off-road needs! Providing our customers with friendly, knowledgeable staff and the convenience of on-line ordering 24 hours a day, 365 days a year has made it possible for us to ship thousands of packages a day, all at the lowest possible prices.
For our international customers, Motocrossgiant offers multilingual customer support and sales. English and Spanish (Se Habla Espanol) Agents are available.
