• MotorTrend

MotorTrend

Is this your business?
Write a Review

Overview

MotorTrend has a rating of 2.3 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. MotorTrend ranks 220th among Magazines sites.

  • Service
    13
  • Value
    11
  • Shipping
    5
  • Returns
    5
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate MotorTrend?
Top Positive Review

“I love motor trend”

antawn J.
5/7/17

I really love watching the videos on youtube and I love Carlos and Johnny and everyone that makes those amazing youtube videos happen. Keep up the great work and content. Only thing is these new teaser videos are killing me.

Top Critical Review

“Cancelled best show, family friendly. Bring back Dirt Every Day.”

Amanda J.
1/11/23

Motor Trend has cancelled its best show "Dirt Every Day". It was safe to watch with the whole family. We'd crack up and learn things. Please bring it back. We cancelled our subscription after having it for over 5 years.

Reviews (46)

Rating

Timeframe

Other

Thumbnail of user amandaj1185
1 review
0 helpful votes
  • Send Message
January 11th, 2023

Motor Trend has cancelled its best show "Dirt Every Day". It was safe to watch with the whole family. We'd crack up and learn things. Please bring it back. We cancelled our subscription after having it for over 5 years.

Service
Value
Shipping
Returns
Quality
Thumbnail of user miket965
1 review
1 helpful vote
  • Send Message
June 22nd, 2020

I subscribed to 24-issues of Motor Trend Digital back on April 3 of this year for the price of $14.99. The order confirmation from Motor Trend Digital stated to allow 4 to 6-weeks before contacting their Magazine Customer Service and $14.99 was charged to my credit card account the next day. So far nothing. I have contacted Motor Trend and was told they have nothing to do with MT Digital and the only way to contact them was through email. I have tried sending emails twice with no response. I thought Motor Trend was a much better company than this but apparently not. The fact I am out $14.99 isn't the issue. This issue is I can't find anyone that cares about my concern. Lesson learned!

Thumbnail of user elorad1
1 review
4 helpful votes
  • Send Message
November 16th, 2021
Verified purchase

I ordered two things from the website, stuff for my boyfriend who lost his dad this year and Roadkill was one of their favorite shows. Over three weeks later it finally shipped, could NOT get ahold of anyone until it shipped, it shipped without my full address (even though when I ordered it showed the full address) and to top it off I only received one item and no reply email. I've tried to contact many times and nothing but an automated message. Don't waste your time.

Tip for consumers:
Just don’t, you’ll be wasting time and money.

Products used:
Only received the shirt.

Service
Shipping
Thumbnail of user justinm1215
2 reviews
4 helpful votes
  • Send Message
December 8th, 2021
Verified purchase

I placed an order with the Motor Trend shop 6 weeks ago, and I have received nothing and have had all of my inquiries ignored. They charged my card the day that I placed the order, but took almost a month before they claim to have shipped anything. Then over 2 weeks after saying they shipped my order, I have still received nothing and they continue to ignore my emails. Motor Trend and the Wildflower Group that runs their store and just a ripoff!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffs3239
1 review
0 helpful votes
  • Send Message
March 5th, 2024

It's almost unwatchable. The entire show has ads for other MT shows. They're showing something on a car and it's covered up by their ads.

Thumbnail of user jamesd264
2 reviews
3 helpful votes
  • Send Message
September 6th, 2016

I love reading Motor Trend magazine, but their website is poor. It is not laid out in a way that it should be. They need to either stick with a themed magazine format, or a the "select the car/topic/item you're interested in" format that every other website uses. I would assume that 90% of readers visit their site to read the news, or to read their car reviews. The news section is chronological and works well, however the car reviews section is woeful. There are no consumer ratings (Edmunds.com is the winner for that) and the car reviews are behind the times compared to other blogs and even magazines like Car and Driver.

Motor Trend seems to be a site built by mid level managers, with the true car enthusiast writers and editors relegated to editorial copy and with no say in marketing. Not the best setup.

Thumbnail of user antawnj
1 review
0 helpful votes
  • Send Message
May 7th, 2017

I really love watching the videos on youtube and I love Carlos and Johnny and everyone that makes those amazing youtube videos happen. Keep up the great work and content. Only thing is these new teaser videos are killing me.

Thumbnail of user roberta3230
1 review
0 helpful votes
  • Send Message
August 25th, 2022

After subscribing to the MotorTrend+ streaming service, it was good for a while. A few shows I regually watched were available with extra episodes. However now that I have seen all I want to see I tried to cancel the subscription (Note: MT+ says '... cancel anytime...' Well, no you can't, you try and get a message that says because you paid for the service you can't request they cancel it, you have to wait till it runs out, however here's the rub... it autorenews! So you can't cancel it, period. Sent letter advising of legal action under the Missouri Merchandising Practices Act (MMPA), we'll see how this goes. Class Action lawsuit anyone else in Missouri?

Tip for consumers:
Beware: Almost impossible to cancel even when they tell you upfront '...cancel anytime...'

Products used:
MotorTrend+ Streaming service/on Demand

Service
Value
Thumbnail of user jasonl922
1 review
4 helpful votes
  • Send Message
April 20th, 2021

Thieves, Crooks and Worse, could not refund me my auto renewal subscription even though i previously canceled, when i saw the charges i sent an immediate request as did my wife, denied me and granted her as an exception? Wtf? Discrimination!

Thumbnail of user pauld2081
1 review
4 helpful votes
  • Send Message
January 14th, 2022

After redoing my plans to make sure I would be able to watch mecum kissimmee 2022 because my buddy was buying a car at this auction i watched for 2 days the car's finally next on the block but motor trend tv goes 2 commercial showing the same idiot commercials they been showing for 2 days and by the way this was not a low dollar car but a high end one but evidently the morons at motor trend are more intrested in showing commercials not the auction i'm all done watching the phony car gurus of motortrend and all there shows and commercials

Thumbnail of user gvmeyeriinc
1 review
0 helpful votes
  • Send Message
June 13th, 2023

I have been watching this channel for years. They have had a bunch of innovative and unique programs. Enjoy the British based programs since I get to see things we don't have in the states. Builders and repair shops doing real work are the things I like. Lately they have moved towards Roadkill and a bunch of other programs of young crazy guys. These programs suck. I do not watch motortrend for days at a time due to programing of this crap; I have been watching it less and less. I anticipate eventually not watching it at all if Roadkill take over the programing.

Thumbnail of user billyd335
1 review
0 helpful votes
  • Send Message
May 24th, 2023

When are they going to start showing different episodes and stop showing same one all the time like full custom garage same one six times already in two days I know they got tons they could show and Texas metal trucks 4u joe Martin love these shows and more my TV in living room and bedroom stay on this station 24/7 most of the time but when you watch a show and than show comes back on and it's the very same episode you just watched any input on this

Thumbnail of user reginaldf50
1 review
0 helpful votes
  • Send Message
August 28th, 2022

Why is it that when us as Black people start doing something that get popular and know that white people of power find a way to steal are success in stead of putting a Black host on your channel you guys go out and try to feel the gap with one of your own race members, I truly did love this channel but who ever is behind this channel making decisions should be fired and the channel should be removed from tv no longer watching this channel no longer this is sad before and give are Black people are Respect, you guys should have put a black host on your TV channel and show

Service
Value
Thumbnail of user jz134
1 review
0 helpful votes
  • Send Message
September 27th, 2023

Getting tired of being in the middle of watching a series and at the end of an episode the app sometimes changes to a completely different series that isn't even in My Stuff.

Thumbnail of user dantes47
1 review
1 helpful vote
  • Send Message
April 8th, 2021

I purchase a 2020 mega cab ram dually 3500 on Valentine's Day 2020, truck broke down in November in Cheyenne Wyoming I had it towed to cowboy ram they said injection pump failed an it's on recall part is discontinued, an I had to wait months an they also said an showed me another ram there with same problems, so I leave truck they call me on January said it's ready I drive it back to Memphis next month I smelled fuel I took it to dealership where I purchased it from in Millington Tennessee, they said injection seals weren't replaced an it's leaking they would replace it, they kept my truck week an few days 3 weeks later after getting truck back it catches a fire in Texas starting from under the hood an going to bed of truck, dually is totaled an ram saying it's not there fault an they can't help me., an ram jus put out recall on heavy duty trucks catching a fire an not to park truck in garage or close to house

Tip for consumers:
I purchase a 2020 mega cab ram dually 3500 on Valentine’s Day 2020, truck broke down in November in Cheyenne Wyoming I had it towed to cowboy ram they said injection pump failed an it’s on recall part is discontinued,an I had to wait months an they also said an showed me another ram there with same problems, so I leave truck they call me on January said it’s ready I drive it back to Memphis next month I smelled fuel I took it to dealership where I purchased it from in Millington Tennessee,they s

Products used:
I purchase a 2020 mega cab ram dually 3500 on Valentine’s Day 2020, truck broke down in November in Cheyenne Wyoming I had it towed to cowboy ram they said injection pump failed an it’s on recall part is discontinued,an I had to wait months an they also said an showed me another ram there with same problems, so I leave truck they call me on January said it’s ready I drive it back to Memphis next month I smelled fuel I took it to dealership where I purchased it from in Millington Tennessee,they said injection seals weren’t replaced an it’s leaking they would replace it, they kept my truck week an few days 3 weeks later after getting truck back it catches a fire in Texas starting from under the hood an going to bed of truck , dually is totaled an ram saying it’s not there fault an they can’t help me. , an ram jus put out recall on heavy duty trucks catching a fire an not to park truck in garage or close to house

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikek1538
3 reviews
0 helpful votes
  • Send Message
January 15th, 2024

In oct. I renewed my Hot Rod subscription for 3 years.
2 months later this is attached to the cover my magazine.
"As fellow motorheads, we're thrilled to announce that starting
Spring 2024, we're charging ahead with plans to enrich your
Reading experience like never before.

Here's how it works; Instead of the conventional twelve issues
Per year, we're stuffing heaps more in-depth and high-quality
Content into four gorgeous collector-quality issue, worthy of any
Car fan's coffee table.

Plus! We invite you enjoy one free
Year of MotorTrrend+, where you'll
Stream exclusive shows, live motorsports,
Mecum Auction, and access to our entire
Digital magazine archive.
Value of $54.99

No strings, just unlimited fun.
Go to MotorTrend.com/HotRod/QuarterlyOffer
To register for free.

What are you waiting for? Ready set GO!
-The Hot Rod Crew"
I'm not real happy with quarterly instead of monthly issues, but we'll see.
I went to MotorTrend.com/HotRod/QuarterlyOffer and registered for this
"free year" I received a transaction number, but was never asked to create a
User name or password. When I go to MotorTrend+ and use my email address
As my user name (as per Motor Trend's customer dis-service) and click forgot
Password they say that they have sent an email with password reset instructions.
I've tried this 3 times and never have received any thing (yes I checked my spam)
I called Hot Rod, they are no help at all.
I spent the better part of a day back and forth with MT help chat, they know even less!
I asked for a phone number to call and told that they don't phone support.
HOW CAN YOU CALL THIS CUSTOMER SERVICE?

Service
Thumbnail of user gregs734
1 review
1 helpful vote
  • Send Message
February 17th, 2021

To many European shows. And can't watch the new Top Gear America on my tv you must go to an app thinking about canceling

Service
Value
Thumbnail of user michaelo1065
2 reviews
2 helpful votes
  • Send Message
January 26th, 2021

Are we in England? Throw great shows on your pay for app. And shaft the cable viewers with garbage British shows.

Tip for consumers:
Change the channel

Products used:
Cable

Service
Value
Quality
Thumbnail of user rb532
1 review
3 helpful votes
  • Send Message
May 20th, 2021

Again Fantom Works main character/narrator is the most narcissistic individual on your Motor Trend network. I don't know who's brother or brother Inlaw he is, but he does your network no favor.

Thumbnail of user ryanc424
7 reviews
7 helpful votes
  • Send Message
May 6th, 2019

Motor Trend guarantees that its magazines will be delivered on time. They will also offer a discounts to you if you purchase from them regularly.

Thumbnail of user nunyab129
1 review
0 helpful votes
  • Send Message
March 25th, 2022

Zero new content on Mt on demand decided to give it another chance due to Covid causing issues and delays im sure... welp still no new content and what they do offer is European Junk or Hooptie trash... but they are Happy AF to take that Credit card Reoccurring payment and have Zero Customer support too boot, who ever is running Mt has FAILED miserably and gives 2 Fux most likely has a Golden parachute and is secretly wanting to be fire with that big Ol severance Gold Mine... Junk and Zero effort to bring MT and MTOD to what it could be... Shame Shame Shame

Tip for consumers:
Bail out just Go back to YouTube for Content cause they have ZERO , NUN, Nadda

Service
Value
Quality
Thumbnail of user joex373
1 review
1 helpful vote
  • Send Message
July 23rd, 2023

Each night used it to be a pleasure to watch a great program line up. That hasn't been the case, for me, over the past few years.

Products used:
Television programing

Service
Value
Quality
Thumbnail of user danc852
1 review
3 helpful votes
  • Send Message
December 22nd, 2020

TERRIBLE EXPERIENCE! TOOK ME AN HOUR TO FIND WHERE TO CANCEL! NIGHTMARE!

Most people would have given up, typical nightmare experience to cancel SO YOU DONT!

Thumbnail of user charlesj134
1 review
1 helpful vote
  • Send Message
July 11th, 2018

Never got magazines and paid for 4 months, they refunded 1 month. Their ads are all different beware,

Thumbnail of user kathleenm29
5 reviews
9 helpful votes
  • Send Message
September 15th, 2014

I really like Motor Trend. Of the other car magazines, I think they take more time testing vehicles and giving a person their money's worth take on how that particular vehicle performed for them. Based on all things they do for their vehicle testing I think it paints a better picture of real world performance the average consumer wanting to buy that particular vehicle might experience.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

The official Motor Trend magazine web site featuring the latest new cars, car reviews and news, concept cars and auto show coverage, awards, and much more.

How do I know I can trust these reviews about MotorTrend?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MotorTrend?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business