• MountainCrestGardens

MountainCrestGardens

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Overview

MountainCrestGardens has a rating of 3.9 stars from 137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MountainCrestGardens most frequently mention perfect condition, and customer service. MountainCrestGardens ranks 4th among Plants sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    1
  • Quality
    4
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How would you rate MountainCrestGardens?
Top Positive Review

“Waiting for Growth”

Susan J.
3/15/18

All my plants arrived in good condition. The succulents were smaller than I expected, but as long as they're hardy, they should flourish. The cacti are a much larger size. I've planted them in pots because it's still cold here in TN. Can't wait for spring, but I'm hoping they'll soon grow roots and think about flowering.

Top Critical Review

“Great Quality and Healthy Plants”

Mary W.
12/12/17

Quick shipping, wonderful plants and customer service. They included a couple of extras, just in case there were any issues.

Reviews (137)

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customer service (7) plants (90)
Thumbnail of user jeannemarieb
Oregon
1 review
1 helpful vote
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February 5th, 2018

First purchase with your company.
Prompt delivery, fantastic packaging, and healthy plants.
I certainly will refer them to all my gardening friends.

Thumbnail of user strahinjap
Serbia
2 reviews
1 helpful vote
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May 17th, 2019

Dont need to think too much just take what i need. Good consumer service. Everthing you can think about they have.

Thumbnail of user carlosr99
Arizona
1 review
0 helpful votes
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March 15th, 2018

Your promised delivery was prompt and punctual
Thank you
What more is there to day
Great service
I will continue to shop for my needs

Thumbnail of user carmaj
California
1 review
0 helpful votes
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May 11th, 2018

I ordered a flat of 200 & I was pleasantly surprised with the size & condition they came in. I wouldnt hesitate in ordering more.

Thumbnail of user gailb95
Massachusetts
2 reviews
1 helpful vote
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April 7th, 2018

Plants are healthy, very pretty I really love the plants. I love the varigated succulent leaves, very unusual plant.

Thumbnail of user joanng18
New York
2 reviews
1 helpful vote
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February 6th, 2018

20 plants, instructions and tips. Like MountainCrest a lot.
First time I've ordered--won't be my last.

Thumbnail of user carlas78
North Carolina
1 review
1 helpful vote
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March 8th, 2018

2 plants lost all of there leaves within hours of recieving them. Because they are so tiny it is doughtful they will make it.

Thumbnail of user jessep43
Georgia
1 review
2 helpful votes
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May 7th, 2018

Mountain Crest Gardens is definitely the luxury plant shop of the succulent world! Plants were in PERFECT condition!

Thumbnail of user solz2
Alaska
1 review
0 helpful votes
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March 9th, 2018

The plants in this order were more impressive than the sempervivums I've purchased in the past from Mountain Crest, "Sempervivum Starshine" was a particularly attractive specimen.

Thumbnail of user beckye20
Colorado
1 review
0 helpful votes
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March 24th, 2018

As usual, beautiful semps. Some are going right into troughs. Reasonably quick delivery, given our icky March weather.

Thumbnail of user donnag126
New Jersey
1 review
0 helpful votes
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December 14th, 2017

Delivery was earlier than I had anticipated, THANK YOU I cant wait to use the succulents for my projects.

Thumbnail of user sweetus
California
3 reviews
12 helpful votes
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September 17th, 2020

I ordered pastel color theme 25 for $54 and spent my $$ my time researching, taking interest, designing my theme (short stubby landscape with pastel color which won't be a tall order of things) and ordering it after giving a good thought. But these crooks have to mess with the entire order. Except for a couple of stuffs rest all were overgrown ugly bunch of crappy plants! Not only they don't match they are not the variety at all what they show in the picture! Deceiving effing crooks! To top it all I had to shell out another $15 to send the package back to those buttholes!

This is what went on; plz read and save yourself and some big ticket disappointments
ME:
Regarding my order, I got completely different set of tray I`m so disappointedwiththis. I was so excited about this order. I cross checked my order again what I ordered was pastel succulent tray of 25. I got some thing else! Attaching pic of the order that I received. This may have 1 or 2 of the variety of pastels but the set looks completely different than what I have ordered. I need a full refund for the same.
Also I need shipment label to send it back to you.
MCB:
Per the product description for all our collections, stated under What You Receive: "Colors and varieties will be similar to photo, but may vary depending on the season." We pick plants that match the theme of the collection, but the specific varieties vary year-round.

ME:
Entire order will be different you mention it. You don't want specify variety thats available currently then all thats waste for me as I have similar ones already. Also you dint mention what will be replaced with what. This is $#*!ing nonsense to me that I have bear the returns cost for ordering from you. Its a worst ever experience in the history of my purchase! This will definitely make it a point in my reviews. Thanks so much so nothing!

MCG:
As stated on the website, the specific varieties are chosen by us. The photos are an example of the types of plants you will receive. If you have specific plants that you would like, we always recommend purchasing them individually.

After burning my dreams and interests to ashes this is what I said to them!
To match the pastel them you guys dumped some random crap in my package. Returning it immediately! The reviews are going to be included for all the pain I got in this 1 shipment! Worst in the history of my online shopping! Ever! Get a crappy version of bunch of misplaced items and then pay for shipping it back on my own expense! Karma repays in future! For sure!
Karma is a b@#$&!

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About the business

Large variety of succulent plants available: Sempervivum, Sedum, Soft & Hardy Succulents, Echeveria, and affordable Wholesale Succulent Plug Trays.

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