• MovingApt

MovingApt

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Overview

MovingApt has a rating of 3.7 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MovingApt most frequently mention long distance. MovingApt ranks 15th among Moving Service sites.

  • Service
    29
  • Value
    27
  • Shipping
    23
  • Returns
    22
  • Quality
    27
Positive reviews (last 12 months): 0%
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How would you rate MovingApt?
Top Positive Review

“Thanks for helping us”

Marcos M.
6/17/22

We had already sold our house and needed to move really fast. No company was able to move us in less than two weeks and then I found Moving Apt. One of the sales representatives is my mom's acquaintance and he helped us with everything. We were moved very quickly and for a reasonable price. It was absolutely great! They get my highest recommendation on helping us out whereas no one else would.

Top Critical Review

“DO NOT USE”

Red D.
1/13/24

This company is a scam. Go with anyone else. Load it up in or do it yourself. They'll scam the hell out of you. They will give you the run around until your things FINALLY arrive. Completely unprofessional.

Reviews (33)

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Thumbnail of user jeffm1840
Bangladesh
1 review
0 helpful votes
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July 28th, 2022

Moving into a different state was not something easy that you can do every day. I am a homesick person. I got used to the old place where I lived. It was quite tough for me to relocate into a new place. Whatever, I hired Moving Apt for my move. Never thought that I could get my closet out of my house, but the movers made everything possible. They handled each and every item very carefully. I am so glad that I selected them. If I move again I will definitely use them again.

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Thumbnail of user fredc416
Mexico
1 review
0 helpful votes
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August 20th, 2022

Moving Apt made my move so easy! The foreman and his crew were so helpful and really went above and beyond to get my move done as quickly as possible. They made sure all my items were protected and delivered it all to me safely. The customer service was very good. They contacted me many times and informed me about the whereabouts of my belongings. I really did have a good moving experience with these guys.

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Thumbnail of user bertm89
Benin
1 review
0 helpful votes
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October 5th, 2022

Moving apt is the company that I used for moving my house. The office staff was fantastic in communicating with us prior to the delivery of our goods and the actual moving staff was amazing! The crews worked hard all day, were helpful, friendly and took good care of our items, helping us set the house up as required. At the end of the day, they took all boxes and wrapping material with them so we didn't have to worry about disposal. Overall, the service we received was fantastic and we would have no hesitation with using them again.

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Thumbnail of user lucaso38
VE
1 review
0 helpful votes
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November 4th, 2022

I have used the best moving company ever! They were helpful, strong and hard working. The guys did everything we asked quickly and efficiently and with good high spirits. We have used Moving APT two times now and we are very much satisfied. Both times we did long distance moves and both times they aced it! They were so sincere and caring that we did not need to worry at all about our things. The guys were excellent! I highly recommend them!

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Thumbnail of user richardn1407
Florida
1 review
0 helpful votes
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April 18th, 2023

If you are searching for an efficient moving company to move you cross county, hire Moving Apt. They are very professional and efficient. They have the best rates and also they are very punctual. You will never need to wait for them, they are always on time! And also they will move you without any damages! I recently hired them for my move and they did great! Not a single damage anywhere and they did not charge me with something I knew nothing about. They are honest, efficient and professional. Highly recommended!

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Thumbnail of user vincentf308
Texas
1 review
0 helpful votes
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July 5th, 2023

We were moving for my husband's new job. We hired Moving apt for the reputation they have in the market. They really delivered on the promise. The movers were very punctual to arrive. They packed everything carefully. I was amazed to see how delicately they packed our breakables. Their system was very effective and the job was done in 3 hours. They delivered on time as well. I must make a special mention about the cost. Their quote was much lower anyway. But the final bill was $40 less than the initial quote.

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Thumbnail of user davidd1914
Connecticut
1 review
0 helpful votes
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July 27th, 2020

Associate- Ian *******459 recommendation, call someone else.
During the initial call, we discussed our need to move to Arizona in, time was of the essence. Ian informed us that for a slight premium, he can have our items picked up ASAP, and the items would arrive in AZ within 7-10 days. Ian was confident that it would be within 7, the men would want to be complete prior to the 4th of July, 10 days would be worst case. Ian said that his company would keep us informed as to the status of our items throughout the process.
The items were picked up June 25th in the morning. Moving APT contracted five Star Moving located in Adams Ma.
We flew to AZ Tuesday the 30th. We had not had any communication with Moving APT at this time. After many calls to Moving APT- they were not returning our call- We were asked if we read the contract. We explained the conversation with their sales associate. The moving supervisor asked if we read the contract. She said that in life you need to read the contract. She said that the sales persons job was to close the order, it was our issue for not reading the contract. She said "sales people lie" they had up to 30 days to make the move.
We called and had a conversation with Five Star. They said they were unaware with what transpired, we might see our items on the 17th. The items arrived late on the 23rd. We were called 30 minutes prior to delivery.
I would recommend contacting a National Brand Company

Thumbnail of user anthonyg704
Colorado
3 reviews
3 helpful votes
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November 1st, 2022

It's November 1st. The moving company they brokered picked up my things on October 6th. I'm almost 1 full month of not having my things. I can't get in touch with the moving company, MovingAPT can't get in touch with them. No one has any answers for me. I don't know when I'm getting my things. I do not want others to go through what I'm going through right now, so I will be leaving a review on as many websites as I can find. Find a reputable moving company, not a broker. Or at the very least, find a broker that carefully vets their moving companies. I do know one thing is for certain after this experience: I will never use another moving company again. I will do it all myself. That would have been a lot less stressful than this has been. I should have done more research into this company, I would have found an alarming number of complaints hidden under their 4.2 star rating.

Update: The company has reached out to me, and I was able to get into contact with the moving company about the delays. They are in the process of expediting my delivery (it seems the truck carrying my things broke down and my stuff is at a facility in the state I'm currently residing.

I understand things go wrong and things get delayed, but when I went without proper communication and no one could get in contact with the moving company for a few days, I started to become (understandably) concerned.

I do want to thank MovingAPT for reaching out to me.

Update November 8th: We are on day four since my last contact with the moving company who said my stuff would be delivered in 4 days. MovingAPT said they would 'expedite my delivery' which has not happened. We are approaching the 21 business days, and I've been in this apartment for almost a month with no stuff.

I just contacted the person of contact from the moving company and received a text back that 'he's at the doctor with chest pains.' I honestly don't care at this point. I just want my things. Pretty soon I will be wanting my things with a full refund attached. I have reached the limit of my patience.

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Aviv A.

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