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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
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Florida
1 review
2 helpful votes
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You deserve to know the truth
April 27, 2022

You deserve to know the truth. MSpy is the app that will help you uncover it. With this powerful piece of software, you can track all activity on your child or spouse's phone, as well as their location at all times. This information gives you the power to finally make informed decisions about their safety and well-being. Don't let yourself be in the dark anymore!

Date of experience: April 27, 2022
North Carolina
1 review
1 helpful vote
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SCAM!
October 28, 2020

This "product" is a scam! Do not purchase! I purchased this product only to find out after several days of not being able to access any reports that they were having "issues" with the apple servers (I have an iPhone). When I explained that my need for the product was time sensitive and requested a refund I have been getting nothing but the run around. They offer all sorts of "alternatives" like 50% off, freezing services, etc. I have repeatedly refused and requested a refund and have now heard nothing back from them! It's time for a class action lawsuit.

Date of experience: September 28, 2020
Sergey V. mSpy Rep
over a year old

Dear Customer,

We regret to hear about your experience.
Our Billing Department did confirm that the refund has been successfully processed in your favor.
Please check the latest correspondence with our Billing department to resolve your issue as soonest.
In the meantime, the issue with Iphones monitoring has been already fixed by the development team.
If you have any other questions please let us know.

Thank you,
MSpy Team

Virginia
1 review
0 helpful votes
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More that just fine!
July 4, 2022

If you're like most parents, you want to do everything you can to keep your children safe. And that's where mSpy comes in. MSpy is a cutting-edge parental control app that lets you monitor your child's activity on their phone - including text messages, call history, location, and more.

Date of experience: July 4, 2022
Illinois
1 review
0 helpful votes
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Highly recommend this service!
April 19, 2022

If you're looking for a reliable and convenient way to keep track of someone's phone activity, mSpy is definitely worth trying. I've been using it for a while now and it works great - from the first day of use, I had all the information from the target phone in my account with no delays in updates. Premium mode has a lot of benefits too, so I regret nothing about purchasing it for a year. Highly recommend this service!

Date of experience: April 19, 2022
GB
1 review
1 helpful vote
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Avoid this product
November 6, 2022

This company is misleading in how they sell their product. Installation is not easy as advertised. I couldn't use the product. I requested a refund but customer service is appalling so I'm still awaiting my case to be sorted.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 7, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer,

With this letter, we confirm that a FULL REFUND has successfully been processed in your favor.

Please let us know if we can be of any further assistance or if you have any questions.

GB
1 review
0 helpful votes
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Great New Year Prices
January 2, 2024

I've been a monthly subscriber of the app for quite some time now. As we approached the new year, I was offered an attractive discount that remains valid to this day. Seizing the opportunity, I upgraded my subscription to an annual plan. I encourage you to check your email as the company has been generous with fantastic offers. The pricing is truly unbeatable.

Date of experience: January 2, 2024
California
1 review
0 helpful votes
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MSPY is TOP
June 6, 2022

If you're looking for a top-of-the-line monitoring app with all the bells and whistles, then mSpy is the perfect choice for you. With mSpy, you'll be able to see everything that's happening on your target device in real time, including all incoming and outgoing text messages, call logs, GPS location, and more. Plus, mSpy offers a variety of unique features that you won't find with any other monitoring app, making it the perfect choice for anyone who wants to keep a close eye on their loved ones.

Date of experience: June 6, 2022
Missouri
1 review
0 helpful votes
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Purchase passed successfully!
May 15, 2022

I purchase mSpy on May 10 this year but had no opportunity to install the application on the target device that day, even the next day. Those of you who have the same situation go on their official page and contact the support team! They can freeze the account and unfreeze just when you will be with a phone in your hand. ALSO, they can assist in installation! Great service!

Date of experience: May 15, 2022
Missouri
0 reviews
0 helpful votes
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I have no doubt it was a right decision!
April 13, 2022

To be honest, at first I had ethical doubts about whether it was right to look after my children. But after what I found out about my eldest daughter... oh my, sometimes it's worth it to violate personal space for their own good. This $#*! calling himself her best friend was trying to get her into nude pics. What kind of fashion is this!? It`s disgusting... In general, do not doubt the correctness of the decision to install MSPY on the phone of your children. You may be shocked by what you learn about their personal lives.

Date of experience: April 13, 2022
New York
1 review
7 helpful votes
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No email, no answer
March 3, 2016

I purchased the product at 3 pm in afternoon. Was supposed to get the email with download in 2 hours.
It is now 5 hours later and nothing...
I place 3 phone calls to the number provided to me by Paypal for this mSPY.
All 3 times the line as inactive/disconnected.

Requested PayPal for a refund asap, while I can.

If mSpy want to offer my their good sound product they can reach me and show good faith without taking any identity/ credit card info from me.
That might be a good and honest review.

Date of experience: March 3, 2016
Sergey V. mSpy Rep
over a year old

Dear llse,

I am sorry to hear that you experience inconveniences using our product. Please be informed that our Live Chat and phone number are located at mspy.com official product website.

Please get back to me directly in case your problem was still not resolved, I will gladly assist you personally.

Best Regards,
Veronica Jones
CC Head
veronica.jones@mspy.com

Texas
1 review
0 helpful votes
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Very Misleading
August 1, 2022

After signing up, found out most of what they advertise is false. First, it doesn't refresh every 5 minutes. Worse, it doesn't actually capture text messages. When I reached out to support they said, "Great! In this case we can offer you to install Anytrans app." And that would require their agent to log in to our computer to set this up.
Huh? No chance in the world I am letting an agent log in to my computer. Total false advertising. Do not sign up for this service.
Digging around their support page, found this https://help.mspy.support/hc/en-us/articles/*******818-Anytrans-FAQ
None of this matches up with what they advertise.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer, thank you for choosing mSpy!

Please accept our apologies due to the inconvenience caused by this problem. Your refund request was sent to the billing department for additional investigation at the highest priority. You will get a reply within the next 24 hours.

Thank you for your understanding and patience!

Illinois
1 review
1 helpful vote
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MSpy is very user-friendly and easy to install
April 18, 2022

As a busy parent, I was immediately interested in mSpy when I saw it advertised. With two kids, it's essential to have a way to keep track of their whereabouts and make sure they're safe. I was pleased to find that mSpy is very user-friendly and easy to install. I had some difficulties at first, but the support team was extremely helpful and resolved my issue quickly. I'm very impressed with the app and grateful for the excellent service. Thank you mSpy!

Date of experience: April 18, 2022
GB
1 review
0 helpful votes
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I Knew I Shouldn't Marry Him
November 2, 2023

This app saved me from a bad marriage. I was able to uncover the truth about my then-fiance. Just before our wedding, I found out that he had been cheating on me and the only way I could do it was with mSpy.

Date of experience: November 2, 2023
Oregon
1 review
0 helpful votes
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Mspy more useful that you think!
May 26, 2022

Do you want to know what your children are up to at all times? Or maybe you want to make sure your employees are being productive during work hours? Either way, mSpy is the perfect solution for you! MSpy is an undetectable monitoring app that lets you track all activity on a target device, including text messages, call history, GPS location, and much more.

Date of experience: May 26, 2022
Ohio
1 review
0 helpful votes
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Very grateful!
May 26, 2022

Is your child spending too much time on their phone, too? Are you worried about what they might be doing online, `cause I do! MSpy can help you put your mind at ease, for true. MSpy is a powerful cell phone monitoring app that lets you track your child's online activity, including their text messages, social media usage, and website visits.

Date of experience: May 26, 2022
Ohio
1 review
0 helpful votes
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Best of all, mSpy works discreetly in the background, so your child will never know that they're being monitored. So if you want to keep your child safe from online predators and harmful content, be sure to install mSpy on their device today.

Date of experience: June 14, 2022
Virginia
1 review
4 helpful votes
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MSpy review
June 21, 2022

MSpy is the perfect way to keep track of your kids without being too intrusive. With its GPS tracking feature, you can always know where they are and make sure they're safe. Plus, its usage monitoring lets you see what apps they're using and how much time they're spending on their devices. So whether you're a worried parent or just want to keep tabs on your kids, mSpy is the perfect solution!

Date of experience: June 21, 2022
GB
1 review
0 helpful votes
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Monitoring our company phones' data usage
August 24, 2023

I run a small business, and mSpy has been a tool for monitoring our company phones' data usage. It helps us identify any unusual spikes that might indicate unauthorized activity. This has been a great way to ensure our resources are used efficiently.

Date of experience: August 24, 2023
Florida
1 review
0 helpful votes
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I am amazed by mSpy!
May 3, 2022

I recently installed the mSpy app on my son's iPhone, and I am amazed by all the information and features it provides. Not only does mSpy allow me to access his phone activity at any time, but it also gives me real-time updates on what he is doing. Whether I need to check his text messages, web browsing history, or location, mSpy makes it easy to get this information with zero delays.

Date of experience: May 3, 2022
Ireland
1 review
1 helpful vote
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Please avoid using this software and company. The software never fully works and many of the options fail after a few days. But most of all the company will try to cheat out of your money. They put pop up ads for renewal subscriptions on your software home page, and if you accidentally touch the pop up ad it will renew the subscription and debit the amount from your account. This happened to my account one day after I had renewed the subscription. I request a refund but this company does not do refunds under any circumstance. Their refund policy basically rules out every option. Scam operation please avoid at all costs.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!