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    Musicnotes

Musicnotes

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Overview

Musicnotes has a rating of 1.3 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Musicnotes most frequently mention customer service problems. Musicnotes ranks 575th among Music sites.

  • Service
    11
  • Value
    12
  • Shipping
    3
  • Returns
    5
  • Quality
    11

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Reviews (32)

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sheet music (16)
Thumbnail of user anthonyb123
North Carolina
8 reviews
16 helpful votes
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July 11th, 2016

It has an extensive library ranging from Christmas songs to classical music to tv show theme songs. It also covers a surprising range of instruments, not just piano and guitar, but also less popular ones like organ and mandolin. There's even an android app (not sure about Apple products, don't have one) that will synchronize with your account so you can review and play your sheet music right off your phone. The only downside seems to be that you are charged multiple times to reprint your music, so when you print your music, photocopy it and keep it safe! One thing you should always do before visiting this site, though, is to check and see if other sites offer the sheet music you want for free... why pay five bucks for Moonlight Sonata when other sites just give it to you?

Date of experience: July 11, 2016

Thumbnail of user rodm91
Illinois
1 review
2 helpful votes
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March 14th, 2020

Bought music, couldn't download it and had to get "pro" subscription which said it allowed free PDF versions of purchased sheet music. Went to download purchased sheet music and had to pay more for the "free" PDF. This website is crooked. Do Not Use this site. There are many others that are honest.

Date of experience: March 14, 2020

Thumbnail of user musicnotesi
Musicnotes I. – Musicnotes Rep

Hi Rod, we’re sorry to hear you’re unsatisfied with your Musicnotes experience. When purchasing our Pro Plus membership, PDFs are only made available for sheet music arrangements that are purchased at the time of the Pro Plus membership or after. We’d be happy to provide you with the PDF you need, or issue a refund. Please contact us via support@musicnotes.com so we can resolve this issue for you. Further info on our Pro memberships can be found here: https://help.musicnotes.com/hc/en-us/articles/360013153671-Musicnotes-Pro-Standard-and-Pro-Plus-Terms-and-Conditions

We look forward to hearing from you!

Thumbnail of user emiliop26
Texas
1 review
2 helpful votes
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September 8th, 2021
Verified purchase

I don't know about all these dishonest seller reviews, but I ordered digital copies. My main problem is the app. It DOES NOTHING! I cannot change the midi playback engine because for some reason the app developer decided to leave this function out (this person should be sent to jail for this crime or back to an asylum for mental reevaluation). Even if I install a midi playback engine mapper both the app and the site refuse to use assigned midi engines. So yeah you will be stuck with listening back to this horrible toyish windows midi and playing back with accompany is going to sound like a joke (no CoolSoft doesn't work either). Really these digital copies should have the option to export into midi file at the very least but NOPE YOU CANT DO THAT EITHER. At the state in which the app currently is I don't even think it should exist. It offers little to nothing. I had more fun printing my score using Adobe than I did using the Music Notes app. All these supposed monthly updates and the app functionality still as dead as a ghost town. Not asking for a major overhaul, but being locked out of basic midi function options like these is just wrong. Probably the last purchase I make there.

Service
Quality

Date of experience: September 8, 2021

Thumbnail of user jc1276
Australia
1 review
1 helpful vote
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December 12th, 2020

Ordered online and everything worked fine but after they take your money you do not get the music you have purchased. Complete scam website, the worst ever.

Date of experience: December 12, 2020

Thumbnail of user musicnotesi
Musicnotes I. – Musicnotes Rep

Hi J C,

We have over 8 million customers across the world who use our service on a regular basis. Please contact us so we can address your concerns, we can offer a full refund if you're unsatisfied. There are many ways to contact us: phone, email, or live chat. Further info is available here: https://help.musicnotes.com/hc/en-us/articles/201825313-CONTACT-US-

Thanks!

Thumbnail of user irinam40
California
1 review
3 helpful votes
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August 11th, 2020

Be careful, fraud, when you buy notes with save 15%, 25%, use Code... Service does't work.No way to contact them

Date of experience: August 11, 2020

Thumbnail of user musicnotesi
Musicnotes I. – Musicnotes Rep

Hi Irina,

We have over 8 million customers across the world who use our service on a regular basis. Please contact us so we can address your concerns. There are many ways to contact us: phone, email, or live chat. Further info is available on the public link below, which is also on the footer of our website, on every page of our site.

https://help.musicnotes.com/hc/en-us/articles/201825313-CONTACT-US-

Thumbnail of user josephm66
New York
5 reviews
18 helpful votes
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March 24th, 2014

Pros: One of the biggest libraries of sheet music online
Great software for changing keys
Songs keep up with the latest hits

Cons: Some older music is harder to follow
Sometimes music itself has wrong keys written in

Summary: If you have a quick audition, or if you just want to print out "12 Days of Christmas" for that family holiday you are dreading. Musicnotes.com is the place to get it. Though some of the most specific music pieces are missing for someone with more acquired tastes, this is still a very comprehensive library of music. Guess which song is at the top of the list? Well Adele Dazeem sings it, just for a small hint.

They say sing like no one can here you. So I guess this is where you get the ammunition. The people at musicnotes.com have made a great interface that makes it easy to find what you are looking for. Very basic user interface, that shows information very clearly.

Purchasing a song from music notes, turns into a small production. Like doing dinner theatre. It's kinda of time-consuming, but in the end anyone can do it.

So you log into you account, and then pick the song. You can pay for songs with paypal or by plugging that 16-digit magic number in.

From here you may have to download their musicnotes software so that you are able to listen to the songs, and change the key if you like.

The great thing about this is that if you are learning music and you don't have time to get a pianist, or just want to look the music over – the program actually plays the sheet music in whatever key you want. So just listen to it a couple of times, or record that on your phone and use that to practice.

When you get to the point to print the music, you can only print it one time. More times charge you extra. They do have an option that if your print messed up that it lets you print it again.

There have been times that I have printed music out and then the pianist looked at me in confusion at a couple of measures. So if it's something important, I would have someone who knows what they are doing to look it over.

Happy caroling... well its almost April. Idk, I guess you could do a Christmas in July type of thin – never mind just go download "Let It Go" like the rest of the country.

Date of experience: March 24, 2014

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Company Representative

Thumbnail of user musicnotesi
Musicnotes I.
Musicnotes, Inc.
Typically does not respond to reviews
Musicnotes has been transforming the way people purchase and play sheet music since 1998. Over the last two decades, we have become the world's leading digital sheet music retailer, providing an unparalleled catalogue of content for every instrument and skill level. For immediate customer support please visit https://help.musicnotes.com/ or email socialhelp@musicnotes.com.

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