• Musicnotes

Musicnotes

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Overview

Musicnotes has a rating of 1.3 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Musicnotes most frequently mention customer service problems. Musicnotes ranks 992nd among Music sites.

  • Service
    11
  • Value
    12
  • Shipping
    3
  • Returns
    5
  • Quality
    11

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
10
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How would you rate Musicnotes?
Top Positive Review

“"Singer Pro" versions are generally very good.”

Conrad E.
7/11/22

Large library of pieces available for digital downloads. I've used them for years without a problem and I'm surprised to see that people have so many complaints. For popular and musical theatre songs, "Singer Pro" versions are usually very good at having piano accompaniment that doesn't unnecessarily double the singer melody line. They offer transpositions into various keys and also a choice of arrangements for some songs that have been covered by various artists. Beware of accidentally purchasing an "audition cut," as that will only be part of the song, unless that's specifically what you need. There are other sheet music sites like sheetmusicdirect.com and sheetmusicplus.com that may save you $0.80 per sheet for a typical popular song, and offer more transpositions (but they can be flawed) and some titles that you can't find at Musicnotes. I'm a professional musician in my early fifty's who used to have to search, usually in vain, for sheet music at local shops or in the nearest large city. The quality of transcriptions that Musicnotes provides for your average pop song are better today than what publishers offered back in the 70's and 80's. But, it depends on the song, too. You can listen to a preview sample to decide first if you want to buy it.

Top Critical Review

“Scam”

Cheryl g.
10/22/24

This is an absolute scam, i have tried to print my suddenly two page "when it was five when i bought it piece" eight times and it just fails, my printer is fine and my computer. Also when i wrote this review it wants proof or purchase I tried copy and paste i tried screen shoting but no nothing would take so this will be an unverified purchase review but well i know what i wasted my money on and I'm hoping it means you wont.

Reviews (32)

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sheet music (16)
Thumbnail of user anthonyb123
North Carolina
8 reviews
16 helpful votes
  • Send Message
July 11th, 2016

It has an extensive library ranging from Christmas songs to classical music to tv show theme songs. It also covers a surprising range of instruments, not just piano and guitar, but also less popular ones like organ and mandolin. There's even an android app (not sure about Apple products, don't have one) that will synchronize with your account so you can review and play your sheet music right off your phone. The only downside seems to be that you are charged multiple times to reprint your music, so when you print your music, photocopy it and keep it safe! One thing you should always do before visiting this site, though, is to check and see if other sites offer the sheet music you want for free... why pay five bucks for Moonlight Sonata when other sites just give it to you?

Thumbnail of user johnd7241
Tennessee
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Everybody's complaining bout only bein able to print one copy and stuff, but I've had not problems. I've bought the pro subscription, and as somebody who constantly buys sheet music, I've saved quite a bit of money with it. My advice is just to work out the best deal (if you should buy on browser, app, if you should use money directly or pay for credits) I've had no problems with hidden fees and bad music, just make sure you buy it from a publisher you trust. As far as the printing goes, download the music as a pdf and print to your heart's content. :)

Tip for consumers:
Just make sure to work out the best value on whatever you’re buying.

Products used:
Music notes Pro Subscription and many sheet music purchases.

Service
Value
Returns
Quality
Thumbnail of user lillies46
North Carolina
1 review
2 helpful votes
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November 30th, 2022

I have used music notes for several years with no problems. Over the past few months every time I try to enter my payment it says either the card number or the expiration date is wrong when they are clearly correct. I have wasted countless hours on this. And they have NO customer service!

Tip for consumers:
I don't know how to help you since I can't help myself on this freak site

Products used:
Music

Service
Value
Quality
Thumbnail of user musicnotesi
Musicnotes I. – Musicnotes Rep

Hello Lillie,

We help over 8 million musicians worldwide with their sheet music. We have a dedicated U.S based Customer Support Team that can help you, Monday through Friday, from 8 am to 6 pm, US Central time. You can also email us at support@musicnotes.com at any time. Stay musical!

Thumbnail of user nickl327
Georgia
1 review
4 helpful votes
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October 31st, 2020

The tab is fine. But you either have to squint to see the sheet music or go to the other option which shows 1/3 of the sheet music and cannot for love nor money scroll down. There is a bar on the side that is as thin as a hair. You can never hit it and it just turns the page. So if you like squinting or turning pages pointlessly then this APP is for you. If not don't buy

Thumbnail of user irinam40
California
1 review
3 helpful votes
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August 11th, 2020

Be careful, fraud, when you buy notes with save 15%, 25%, use Code... Service does't work.No way to contact them

Thumbnail of user musicnotesi
Musicnotes I. – Musicnotes Rep

Hi Irina,

We have over 8 million customers across the world who use our service on a regular basis. Please contact us so we can address your concerns. There are many ways to contact us: phone, email, or live chat. Further info is available on the public link below, which is also on the footer of our website, on every page of our site.

https://help.musicnotes.com/hc/en-us/articles/201825313-CONTACT-US-

Thumbnail of user josephm66
New York
5 reviews
18 helpful votes
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March 24th, 2014

Pros: One of the biggest libraries of sheet music online
Great software for changing keys
Songs keep up with the latest hits

Cons: Some older music is harder to follow
Sometimes music itself has wrong keys written in

Summary: If you have a quick audition, or if you just want to print out "12 Days of Christmas" for that family holiday you are dreading. Musicnotes.com is the place to get it. Though some of the most specific music pieces are missing for someone with more acquired tastes, this is still a very comprehensive library of music. Guess which song is at the top of the list? Well Adele Dazeem sings it, just for a small hint.

They say sing like no one can here you. So I guess this is where you get the ammunition. The people at musicnotes.com have made a great interface that makes it easy to find what you are looking for. Very basic user interface, that shows information very clearly.

Purchasing a song from music notes, turns into a small production. Like doing dinner theatre. It's kinda of time-consuming, but in the end anyone can do it.

So you log into you account, and then pick the song. You can pay for songs with paypal or by plugging that 16-digit magic number in.

From here you may have to download their musicnotes software so that you are able to listen to the songs, and change the key if you like.

The great thing about this is that if you are learning music and you don't have time to get a pianist, or just want to look the music over – the program actually plays the sheet music in whatever key you want. So just listen to it a couple of times, or record that on your phone and use that to practice.

When you get to the point to print the music, you can only print it one time. More times charge you extra. They do have an option that if your print messed up that it lets you print it again.

There have been times that I have printed music out and then the pianist looked at me in confusion at a couple of measures. So if it's something important, I would have someone who knows what they are doing to look it over.

Happy caroling... well its almost April. Idk, I guess you could do a Christmas in July type of thin – never mind just go download "Let It Go" like the rest of the country.

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Download Sheet Music: http://www.musicnotes.com

Company Representative

Thumbnail of user musicnotesi
Musicnotes I.
Musicnotes, Inc.
Typically does not respond to reviews
Musicnotes has been transforming the way people purchase and play sheet music since 1998. Over the last two decades, we have become the world's leading digital sheet music retailer, providing an unparalleled catalogue of content for every instrument and skill level. For immediate customer support please visit https://help.musicnotes.com/ or email socialhelp@musicnotes.com.

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