website thubmnail of Muslima

Muslima

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Arizona
1 review
3 helpful votes
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Scam
July 26, 2021

I was scammed by a profile here and I reported to them they did not take any action and the scammer delete that profile and created this one id#*******, also they did not take action, guys be aware of this Syrian refugees in Turkey scam, like one viewer said maybe muslima employees do that, I have all the evidence will present to the authority

Date of experience: July 26, 2021
Cupid M. Muslima Rep
over a year old

Dear Kamal
We are sorry that you have encountered non-genuine members on our app. Muslima is a reputable dating site with thousands of success stories. Please be assured that we do not send fake messages to our members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk

Mississippi
1 review
8 helpful votes
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I HAVE JUST PAID FOR A ONE YEAR MEMBERSHIP. IMMEDIATELY I GOT A CONFIRMATION MESSAGE AND RECEIPT (pdf) + AN ACKNOWLEDGEMENT EMAIL. BUT guess what?! Five minutes later (ONLY 5 minutes OUT of A 1 year "PAID" subscription) they suspended my account asking for DETAILED personal and FINANCIAL information^___^

OK, here's the thing,
Hey MUSLIMA TEAM, send me back my money immediately because you DO NOT provide the service I paid for AND (most importantly) it's my money after all!

YOU DO NOT KNOW WHO YOU ARE MESSING WITH!

Date of experience: July 23, 2021
Cupid M. Muslima Rep
over a year old

Dear Taeesh,
Your safety is our priority. In order to prevent fraudulent payments on our websites, our billing department reviews certain transactions. For some transactions, we require additional verification to prove that the person making the transaction is authorized to do so. Sorry for the inconvenience. Please contact www.muslima.com/en/help/helpdesk if you have any further concerns for immediate assistance from us.

Morocco
1 review
1 helpful vote
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Stealing people money
January 12, 2023

Been making payments 3 times for membership they accept the payments than after 15 min the just sospend the profile saing that need provmet of card and id...so bizard hey...never happened with any website for card payments and also the are not sending refound for it...do not loose your time and money in this website...

Date of experience: January 12, 2023
New York
1 review
3 helpful votes
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A Den of thieves!
November 26, 2018

I just paid for one full month of a premium membership (39.99), and guess what? Nothing, I can't read or write any messages, they just stole my money and i don't even know who to talk to PLZ FOR THE LOVE OF GOD STAY AWAY FROM THIS WEBSITE, I REPEAT, STAY AWAY AND SPREAD THE WORD FOR YOUR OWN GOOD! Incident Number :[[ *******]]

Date of experience: November 26, 2018
Cupid M. Muslima Rep
over a year old

Hi Yacine. We believe this issue has been resolved.

Indonesia
1 review
3 helpful votes
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- Not really pay attention on accepting members
- Not giving best action for Reports, you better just erase that Report section since you do NOTHING anyway.
- place for people whos not even respecting Islam.

Date of experience: July 17, 2020
Cupid M. Muslima Rep
over a year old

Dear Sarah,
We apologize for the difficulties you experienced while using our app. If you would like some assistance or additional information, please contact us via https://www.muslima.com/en/help/helpdesk and we will be happy to help you further.

South Africa
1 review
3 helpful votes
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Scammers
June 5, 2022

Lots of scammers and fake profiles
It seems like they running a scam with people employed to entertain the person looking for a partner just like a call center

Date of experience: June 5, 2022
Canada
1 review
0 helpful votes
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I swear by Allah this is a horrible site! STAY AWAY PLEASE especially if you are a woman!
Most men are liars, fake, addicted to chatting with women online, looking for s*x talk, fake photos, empty profiles, and narcissistic creeps! I doubt they're even Muslims!
Many members also work with Muslima.com to make us believe the site has real people. I talked to too many of them. They chat, ask for your number, then disappear! Or answer you to talk only about s*x. They must be paid for this to keep the site working.
TONS of inactive accounts.
Many men get upset when you ask them to upload their recent photos.
The search options and matches are so stupid and you need to search by exploring each &every profile. One by one. Very dumb site!
I was insulted &stalked by some men &I sent many reports but those accounts were not suspended. This is scary and very disappointing.
The worst, they KEEP YOUR PHOTOS AND IDs saved with them even if you deleted your account. I asked them to delete mine after I noticed that even after I deleted it, it was still there. I was stalked, so I made a new one, but Muslima deleted it!
I have tried Muslima on/off during years and my friend during 5+ years, so I know what I'm talking about. They must face the consequences because they use/deceive their clients.We should sue them for real!

Date of experience: June 3, 2021
Cupid M. Muslima Rep
over a year old

Dear Salma,
We are sorry that you have encountered non-genuine members on our app. Please be assured that we do not send fake messages to our members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk

Canada
1 review
2 helpful votes
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Men now have a new tool with which to manipulate honorable women. The majority of the participants lie.

Date of experience: May 3, 2023
Virginia
1 review
4 helpful votes
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Fake Profiles
April 10, 2020

Please check members ID and remove fake profiles. Many fake members are solicitation for money without knowing the person. This site is Not safe for any individual.

Date of experience: April 10, 2020
Cupid M. Muslima Rep
over a year old

Dear Foddi,
We have zero-tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.muslima.com/en/help/helpdesk

Kazakhstan
2 reviews
2 helpful votes
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Muslima.com - a lot of fake profiles, scammers
January 12, 2023

Throughout my whole experience using this website, I found only 2 girls to be real, and with only one of them I was close to marriage/serious relationship and it was on the time I used this website for free. Most of users are from Indonesia, Morocco and other African poorest countries. I hoped to find somebody from Gulf countries or Malaysia, but I met very few users from those countries who even didn't return an answer back to me once I write to them. I used this website for a year for free, but later I decided to go to the premium subscription for 3 months, honestly saying it only gave me more options such as making visible of my chat history, the option to promote my profile, the option to search people by tags or using more advanced filters, but even though I was unsuccessful to find my lifetime partner. I had more scammers and fake accounts to write to me, when I upgraded my account. One of them lost the month of my subscription, she even asked me to delete my profile for that time which proves that Muslima.com might hire those scammers to lose my time purposefuly on which I agree to reviews of other people. They gave you a warning to block your profile when you leave your Instagram profile account/your telephone number or any other contact details mentioned on your profile. Some users aren't even muslims, or not devoted ones.

Date of experience: January 12, 2023

Overview

Muslima has a rating of 1.4 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Muslima most frequently mention fake profiles, customer service and real people. Muslima ranks 11th among Religious Dating sites.

service
29
value
28
shipping
13
returns
18
quality
24
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