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How would you rate Myair.resmed?
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North Carolina
1 review
2 helpful votes
Follow Brad L.
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This app leaves a lot of questions in my mind. If it's my data, why does it have to go out to a web site then back to me? Why can't the machine produce the reports? This is 2023. Here I've been without data for the past five days and I'm told it is a ResMed issue. If the machine produced the reports and it does the data, I wouldn't have to rely on an unreliable ResMed for my reports. This is unacceptable to me. Why do doctors use this unreliable service? I'll make my complaints known to UNC.

Date of experience: June 6, 2023
Georgia
2 reviews
4 helpful votes
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Wouldn't let me create new password, tried to change email, wont allow either bc my machine registered at previous email. No help site, terrible resmed app.

Date of experience: March 4, 2022
Texas
1 review
3 helpful votes
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MyAir is crap
September 1, 2021

Every other time, I have to log in again, they just said renter or it was my fault. I have used machine for over one year, just started doing this, very agrivating

Date of experience: September 1, 2021
Australia
1 review
0 helpful votes
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$300 for no results
March 18, 2023

They send me a link to some app that I can't open. Tried to email them and nothing.
What a waste of $300.

Date of experience: March 18, 2023
Georgia
1 review
0 helpful votes
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App bipolar
August 9, 2023

This app is bipolar! Up down up down!, for weeks, Not reliable! Drives me crazy! I'll just use my cpap machine and hope for the best

Date of experience: August 9, 2023
Pennsylvania
1 review
3 helpful votes
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No customer support
August 10, 2023

Platform is frequently down for extended period of time. No notification when platform is down. Look for an alternative.

Date of experience: August 10, 2023
Washington
1 review
0 helpful votes
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Customer Experience
August 9, 2023

One star because I can't give them a negative #. How can any company push out upgrades without testing? It's beyond belief.

Date of experience: August 9, 2023
Pennsylvania
1 review
0 helpful votes
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Myair review
July 29, 2023

Two major discrepencies first numbers do not match device and secondly no data sometimes
Removing app

Date of experience: July 29, 2023
California
104 reviews
541 helpful votes
Follow Roseann Z.
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In 2011 I found out that I had very severe sleep apnea. I would stop breathing 92 times per hour! No wonder I was tired all the time. My first machine was a CPAP. It didn't have a computer chip to moniter results back in 2011. It wasn't working, so I got a BiPAP machine from ResMed, a leading company in Sleep Apnea machines. This one had a chip which would record "usage hours, mask seal, events, mask on/off, and myAir score". This helped me monitor my progress. After several months, the sleep apnea "events" (which monitored the number of times I stopped breathing or had insufficient breaths" started increasing again. Sleep specialists can download the chip and see all the data. Finally, I got an ASV machine, also from ResMed and also with a chip.
If you have sleep apnea, I highly recommend that you get a ResMed machine. To register, you input easy information and can then see all of the indicators I mentioned above, in order to see how effective your machine is in helping your sleep apnea.
Because I have such severe sleep apnea, I check my events and scores often. If my events increase, I can bring the chip in to my doctor, he downloads the data, and then he can increase or decrease the pressures of the machine. The myair.resmed.com site also shows you how to clean your equipment and gives you tips on how to better control your sleep apnea.
I don't know how many other companies manufacture sleep apnea machines, but I highly recommend ResMed. Whatever brand you get, get one with a computer chip and take more charge over your sleep apnea and your health. Be proactive and be a team member with your doctor. This site is what you need to do so.

Date of experience: April 25, 2018
California
1 review
0 helpful votes
Follow David S.
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The Jan 2025 update includes descriptions about each data point, and you can't turn the descriptions off. Waste of paging area that I have to scroll through. I don't need to be told the first time, let alone daily. I'm more intelligent then that. It is now a horrible product.

Date of experience: January 30, 2025

Overview

Myair.resmed has a rating of 1.3 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Myair.resmed most frequently mention and cpap machine. Myair.resmed ranks 12th among CPAP sites.

service
12
value
12
shipping
5
returns
4
quality
12