MyBuilder

I live in London and used MyBuilder to engage AW Roofing & Building, a Bramhall, Stockport handyman to cure a leak in a small Reddish shop. He diagnosed a hole in a small roof as the problem and charged £150 to stick a 5" square of Flashband on it. It still leaked, from a radiator in an upstairs flat. He refused to meet me on site, said the continued leak was 'not my problem' and became hostile and aggressive when I put a negative review on MyBuilder. Their CEO said he won't telephone him as he telephoned me because AW has so many positive reviews. He said putting the negative review on their site has reduced my options. Caveat Emptor.

I found Unicorn Construction very hardworking, they laid a New Lawn for me, really good quality turf and they dug all roots and turned old soil over and put down good quality top soil. I am really pleased and would recommend Will & Barry hardworking guys. Thank You 3rd August 21.

The above company just did some gas works for us and we can't recommend them highly enough. They kept us informed every step of the way, the work they carried out is excellent, time keeping perfect and they were polite, helpfull and a pleasure to deall with.
We will use them again and would highly recommend them.

The majority of leads are complete time wasters!
The company do not give a monkies whether you win work or not. They will charge you in every instance! And they will threaten you if you complain and do not pay.

They say they vet all leads, but they don't. Many of them do not own the properties. Although some leads do indicate that they do or do not own the property - the majority do not bother filling in this information. It should be mandatory!

I do not want to waste my time and money on leads that just want an idea on what it costs. I want to bid for real projects! I paid mybuilder over £200 for nothing.

AVOID!

David came to the house to price up the job, sent the quote the same day, we rung him to ask when he could start, this was arranged and the job done by a very professional young man, he was the tidiest builder I have ever come across leaving each evening having cleaned and mopped so we could sit in comfort for the evening. The job was completed half a day before he estimated and we were very satisfied with everything he had done. I would recommend him to anyone.

If you are a treadesman/woman, you have to apply for "leads". If you get shortlisted by the customer, you will be charged regardless weather you get the job or not. Even if the "lead" does not answer the phone, emails or texts, you still get charged! The customer can shortlist upto 5 tradesmen per job & MyBuilder encourage them so shortlist lots of tradesmen. One lead cost me £28+VAT. MyBuilder will charge this amount for upto 5 tradesmen. So they make £168 & either 1 person (or sometimes none) will get the job. This is why they multi-millionares, at the expense of people just trying to make a living.
I started adding a note in my messages saying "please only shortlist me if you are serious as I will be charged a fee as soon as you shortlist me". MyBuilder told me I can not do this & have now closed my account. I want to take legal action against then. Can anyone help?

My first ever lead that i was shortlisted was fake, after several calls i made, finally a guy pick it, and without to waste his time he told me, this is my number but this is not my name, he also said that has nothing to do with My Builder, i request to speak with an adviser, today they call me and when i ask them why you not verify the customers ID as you doing with the tradesman? We must so you our ID plus certificates etc, She said we provide you name and number, i said ok but thats wrong, you sould change your policy for the customers, again she said, no we provide you name and number! Lolololololol, i better don't tell you how i finish this phone call.

We are buying job from mybuilder on the daily basis, but most of jobs are fake and meet up by my builder, when you contact customerthey never answers and never getting back to us, but we still getting charge, myBulider is one of the fake website.

I was having difficulty knowing what trade i needed to do the job i had. My neighbour suggested my builder.com and i was so pleased he did. I had answers almost immediately and the job was done proffessionally and on time

We moved into a newbuild and in a new area, so did not know anyone. Needed several jobs doing and using Mybuilder was free, simple, fast and gave excellent results as we now have a great capenter and lanscaping company who we can use again and again or recommend to neighbours.

Review as a Tradesman! Terrible cleaning company. Say they offer leads well after being shortlisted for several Jobs I accessed Two Quotes which I payed for too be Cold by the Client the jobs were completed 2 Months prior? I contacts Mybuiler and my reply was it's A lead! But how can it be a lead when you advertised it on the 2nd of Dec yet the job was completed Oct. This is Fraudulent Scamming B...

Very happy with the result from Sykes Development Ltd they were prompt professional and completed the whole job in half a day. Extremely happy would highly recommend

The work was done by Luke Bailey at LEVETTE PROPERTIES to remove garage wall and cover in and connect to house.The work was done on time and to a very high standard. The men hardly stopped for a cup of tea.The work was so good I have had them back to redo my drive way. I don, t think I could find a better builder any where. Thanks so much to your team Luke. TONY.

I have used My Builder many times and have found it easy to use. Usually invite tradesment to quote who live within a certain distace and I have found that very useful. There is only one problem which is not the sites fault and that is that contractors who don't wish to quote do not respond either way. Otherewise the site is convenient and saves me having to use Yellow Pages and telephone everyone individually.

My view as a buisness of mybuilder is my builder are the only winners oh and the customers as it costs nothing. Tradesmen pay a shortlist fee( as many as 3 people pay the fee)rip off. Heres an idea for the owner of mybuilder. Have a job won fee where the client clicks a selected trades person and that person only pays the fee. Then it's fair.
I dont think mybuilder is good for any tradesman or women. Expensive and a lot of leads are priced by some dimwit that thinks
An extension job worth 40k can have the samish shortlist price as skimming a couple of room laughable they know nothing about job values imo. Dont use get your own work in another way.

They post fake jobs on there website whitch they get paid A lot of money for I paid 35 pound for a job that dint even exist and 3 other people were shortlisted so they made 100 pounds for a job whitch was fake I did my research and the people posting the job never even had a job to be done

It is my experience That my builder is a company that is solely interested In getting larger amounts of money Out of honest tradespeople, The systems are set up for greed only, they have no interest in you as a business And they do not supply any support. Please be warned my builder is not what it pretends to be. The founder Ryan Is on an ego trip And refers to himself as CEO

I recently had Aimdex tiling quote & take £350 for fitting tiling to my kitchen floor. We got Tony all bits needed. Tony and Nick came round and finally started working at after 6 cups of coffee each which I noted they made themselves without asking me if it was alright. They finished the job and quickly told my mother to pass the money over and she can't walk on the tiles so stay put and they will see themselves out. They have left tiles uneven, cracked some and left so much wastage from wrong cuts. After 27 calls, several unanswered emails and texts, Tony finally said he would be round by 8.30am. 3 hours later I called his mobile and he said he slept in late sorry he wpuld be over shortly. Another 2 hours have passed and he lives 20mins away. He has not attempted to come and fix the issues, offer a refund and I am now a dissapointed and saddened customer! I do not want him doing this to anyone else!

Had over 5 bad leads which involve agency posting ad and main contractor posting as private job. I quit making them rich while us tradesman have to work hard for every pound

I was quickly in touch with an excellent plumber, who was able to get here and sort out a leaky boiler, then returned the following week to fully service. We will book him every year!
Thanks.

Quick response. Pleasant attitude, got on with he job without any fuss. Reasonably priced. Would recommend him and hopefully he will be back to do further work in the future.

Their service was really fast, i had a plumber at my door within an hour, reasonable price, great customer service, and fully protected (suit, mask, gloves).

Tradesmen are not checked.
Gas man was not registered.
Joiner and builder didn't even have cscs card and it only cost an extra £250 to get someone legit.