MyBuilder has a rating of 2.5 stars from 491 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyBuilder most frequently mention customer service, shortlist fee, and fake jobs problems. MyBuilder ranks 5th among Contractors sites.
This company does not typically respond to reviews
I am soo pleased with the job that Ben and his helper Bob have done! He is polite, courteous and conscientious! He has worked efficiently and effectively in digging and planting new borders for me! I love my garden more than ever. Great price. Great service and a lovely person too. Would not hesitate to recommend him... next year I want him to return to re turf the front lawn. Thanks Ben!
I posted an ad on MyBuilder then selected a roofer to install some Velux windows in my house, based on them having decent reviews. Roofer stated he needed a down payment to purchase the windows, which seemed reasonable as it was approx £2000 worth. Roofer has now done a runner and it's only too late that I've looked into what MyBuilder claims is a verified review process: there's absolutely no verification required and anybody can claim to have hired a contractor simply to put reviews on there. Cost me £2000 to find that out
Got job done fair price all went as arranged would recommend site for at type of building job big or small
The plasterers worked efficiently and left the wall with a good skim plaster. I should be happy to employ them again.
Great job ran into all sorts of problems not his making, but over came them all,
Nothing was too much trouble.
MyBuilderisoneofthe dodgiest company ever, they will just put you on a short list regarless you are professional or not and there is a button called shortlist or show interest which will automaically put you on a shortlist without any reviews. The company is just money hunger and does not care what you can do.
I haveclosedmy account with themafter my first bid and I realisedit isnotworth my money.
Very good website and find the suitable persons for your job recommend to everyone quick response after posting a job
Our painter was polite friendly and professional leaving our front door gleaming like new.
We would not hesitate recommending him.
It can be a minefield choosing the right professional but we were very happy with the result. Totally recommended.
Liam came and fitted a cat flap for me. Very friendly and professional. Great job would use him again.
50% of shortlisted you can't even contact the customer, I try to contact them with all mean no chance
It's a good service for anything you need doing quickly easy to use and enquiries are dealt with quickly
Have used websites on a few occasions. I found it very helpful and found Good Tradesmen for jobs required.
OUTSTANDING in every way from first contact and survey with comprehensive explanation of work required to the actual work being carried out by first class workmen who left the site spotless also.
Tip for consumers:
Highly recommended
Products used:
n/a
Ok
Bit expensive, but ok.
Thanks any way.
It is a useful sight.
Will continue to use it, for further work in my house or Flat.
In the end I did not need one so back to Builder and had the whole Chimney stack out. Excellent job. Thank you to my MyBuilder.
Absolute thieves and con artists! Like so many reviews my story is the same. Received a leaf and rang it immediately... in fact I was desperate to get work so continued ringing throughout the day... no answer! That's when I got stiffed for £31...I didn't even get to speak to anyone and got charged this when I was absolutely skint. I contacted them but got no response. I imagine they just buy a burner phone send out the new number on a fabricated new leaf and say around laughing their heads off as it rang merrily away all day long as they sent out demands for money. Now I've had 2 debt collector letters demanding payment! They are a very slippery company all together and doubt very much they are as transparent as they might make out. There is nobody to police them as they just generate leads that nobody knows are real or not. An absolute snake of an outfit who just pray on people obviously needing work only to steal off them and send debt collectors... absolute ignorant thieving scum... STAY AWAY... and now carol whoever she is has replied with comments distancing themselves saying I apparently had an opportunity to reply using terms like 'regrettably' and unfortunately' etc... absolute horse dung I've had no such olive branch as they have indicated and Carol probably doesn't exist anyway...in EVERY CIRCUMSTANCE I CANNOT SPEAK TO ANYONE... DEBT COLLECTORS REMAIN... DO NOT BE SWALLOWED IN BY THESE CON ARTISTS... NOTHING BUT SNEAKY SCUM! Just to add I have had to pay the filthy scumbags after getting serious threats from debt collectors. THERE ARE REPUTABLE COMPANIES SIMILAR TO THESE THIEVES WHO DO NOT SET OUT TO STEAL YOUR MONEY...UNDER NO CIRCUMSTANCES USE THESE...THEY WILL SIMPLY DESTROY YOU!
Tip for consumers:
N/A
Products used:
N/A
Efficient and prompt response from the plumber. Had a second job done in a few weeks. Would recommend.
Gave MyBuilder a couple of jobs and received several responses. Hired a company for each job and the work was completed to an excellent standard.
Excellent work removing ivy from and clearing gutters. Such pleasant and agreeable workmanship at a reasonable price.
Found a brilliant plumber, would definitely use again. Site is very easy to use. Recommended. Many thanks
I have use the website and find london building service company owne by the worse escrow ever.
I now find myself with debt because of him. I don't even know where to start... i basically paid the total amount plus 2 times " for extra " find myself paying around 10 000 pounds.
The job never been finished. Even worse the builder broker the sink in the bathroom, broke a cable for the washing machine and cause water damage in the all house the bathroom tiles are half put in the floor.
He use a fake carpet very thin carpet wich is already damage.
It's been 5 months now that i am struggling with 2 rent to pay as yhe house is not habitable. I have contacted the website and even if i have prouf with oocture they didn't want to hear nothing because the builder as good review.
So he has good reviews so he can destroy someone house and life and this is acceptable...
No one even responded to me. I would say to not trust this website as the builders aree not all professional. I asked the opinion of another company who was absolutely shocked by the quality of work even the quote was made like by a kid.
But i had trust on the website which was a big mistake...
I have found MyBuilder excellent for finding local tradesmen, especially when you need someone at short notice and for relatively small jibs.
Arlo were very good - nice job of the fence, cleared up afterwards and took all debris away. Very pleased.
This site was ok it did the job.The builder was very good but try as I might I could not leave him feedback!
Will have to wait and see as we have never had roof repairs before now. Time will tell but so far looking good
Official site - MyBuilder helps you find great builders and tradespeople and review feedback for work they've done. 98% of jobs get matched to skilled tradesmen.
Hi Wendy,
Thanks for your review and I'm sorry to hear of your experience with this tradesman. As well as reading reviews we recommend you undertake all due diligence to ensure you have found the right person for the job. If a tradesman is asking for large amounts of money I would certainly advise you to get in touch with us so we can offer some advice in these circumstances.
I hope you have left feedback for this tradesman to make them accountable for their work. Please get in touch with us to discuss your options going forward.
Kind regards,
Ben@ MyBuilder