- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
MyBuilder has a rating of 2.5 stars from 491 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyBuilder most frequently mention customer service, shortlist fee, and fake jobs problems. MyBuilder ranks 5th among Contractors sites.
This company does not typically respond to reviews
I am soo pleased with the job that Ben and his helper Bob have done! He is polite, courteous and conscientious! He has worked efficiently and effectively in digging and planting new borders for me! I love my garden more than ever. Great price. Great service and a lovely person too. Would not hesitate to recommend him... next year I want him to return to re turf the front lawn. Thanks Ben!
I posted an ad on MyBuilder then selected a roofer to install some Velux windows in my house, based on them having decent reviews. Roofer stated he needed a down payment to purchase the windows, which seemed reasonable as it was approx £2000 worth. Roofer has now done a runner and it's only too late that I've looked into what MyBuilder claims is a verified review process: there's absolutely no verification required and anybody can claim to have hired a contractor simply to put reviews on there. Cost me £2000 to find that out
Has gone downhill
I have posted a range of jobs for 3 years now but nowadays I get a text from the big headed person who clicks approve or decline to question my job
This has happened NOT once by at least twice now.
For one posted job, I needed a general skilled handyman to fit carpet AND paint a wall - This is something one person can do if he has the skills which is not uncommon.
But the MyBuilder admin person decided to split the job creating two posts - and duplicating work for me by dealing with queries from double the amount of people - making it inconvenient for me.
She changed it later but what an unecessary hassle
The admin people should just do their job and instead of messing with posted jobs - this is losing the company business as today, I have requested to have my account deleted.
I have appointed about 7 people throughout the 3 years of having my account and also always answered calls from shortlisted people.
Have been a good user but am taking my business elsewhere due to the treatment by admin (tricia and others)
My jobs are varied as its a building project. I dont thinks the admin should get too big for their boots
I have enough experience and intelligence to have discussions with those shortlisted and ascertain for myself if they have the required skills or not and you can see via my account there where I have hired, I have tended to give 100% feedback.
I dont see how you are helping by screening out posts - you are hindering. Just let the homeowner or the OP decide how they wish to proceed
I would not describe what you are doing as enhanced at all nor does it matter to me what your other customer feedback is. I have been a Mybuilder user for over 3 years and my opinion counts and is real that I would hope will caution other users.
None of you in the admin team have any building trade experience so really just approve the job unless there is something offensive contained or a violation of the rules.
Also, it is unusual that MyBuilder offers no route to make a complaint
Two replies and best quote chosen. Excellent choice and job completed to my satisfaction.No issues whatsoever.
Great response, reliable service very pleased with finished job, two great lads.
Would recommend my builder.
My Builder is a good pool of resource to source tradesmen/contractors in a highly competitive industry.
The job was posted and a number of tradesmen responded very quickly. The person selected provided a high quality service. I would use the site again.
For all your DIY jobs and more this is an excellent site for all trades to source. You can see tradesmen reviews. It's easy to use.
Great communication, reliable and looks fantastic, lots of admiring comments from neighbours. Would recommend.
Great service. Got 3 responses within a few hours of the advert being posted. Flooring fitted quickly and communication was easy.
Very pleasant its nice to see someone who does a good job. He was one who takes his his time and He makes sure that your happy with job.
This site is easy to use and we got very quick responses to our ad.and very good local tradesmen, would definitely recommend using the site.
Leads are more expensive than other similar sites and no refunds for dud leads the worst customer service of all the trade sites out there
I use to use my builder for maintenance if our property portfolio and I get always a great end result.
Very professional left the garden neat and tidy the were a treat to watch I would defanitly get them to do work again
Had a reply within a week of the advertised job, builder came, quoted and did a excellent job exactly what I wanted at a very competitive rate,, VERY pleased and will definitely use again.
Easy to use site got me responses very quickly and I got a tradesman to do what was required within a couple of days
Gave me good leads and I chose a painter decorator that did a super job. I would go to MyBuilder for any other job.
I use this site all the time as I manage properties in London and Brighton. People respond quickly and it is easy to use.
All tradesmen pay a fee to mybuilder, the problem is you can get shortlisted and they make you pay when the jobs do not exist.
Tradesmen beware
Easy to use. Great information on site. I will certainly use this site again. Mybuilder gave me a great contact who o used to complete my job
Very accurate and professional advice and would use them again without hesitation and advise others to do the same!
Was easy to search the site and get quotes from a few builders. Found a great one and the work has been completed.
I found the site easy to use. Found what I was looking for. People were prompt in answering my ad for a job
Knowledgeable about the issues, prompt and thorough service, cost effective, polite and professional
My Builder based on customer reviews helps a lot to choose the best person for the job. Thank you My Builder for great work. It is easy to use.
Gain trust and grow your business with customer reviews.
Official site - MyBuilder helps you find great builders and tradespeople and review feedback for work they've done. 98% of jobs get matched to skilled tradesmen.
