MyBuilder has a rating of 2.5 stars from 491 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyBuilder most frequently mention customer service, shortlist fee, and fake jobs problems. MyBuilder ranks 5th among Contractors sites.
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I am soo pleased with the job that Ben and his helper Bob have done! He is polite, courteous and conscientious! He has worked efficiently and effectively in digging and planting new borders for me! I love my garden more than ever. Great price. Great service and a lovely person too. Would not hesitate to recommend him... next year I want him to return to re turf the front lawn. Thanks Ben!
I posted an ad on MyBuilder then selected a roofer to install some Velux windows in my house, based on them having decent reviews. Roofer stated he needed a down payment to purchase the windows, which seemed reasonable as it was approx £2000 worth. Roofer has now done a runner and it's only too late that I've looked into what MyBuilder claims is a verified review process: there's absolutely no verification required and anybody can claim to have hired a contractor simply to put reviews on there. Cost me £2000 to find that out
Excellent response / arrival. Very knowledgeable and quick repair time. Would highly recommend the locksmith and the MyBuilder app!
Easy simple method of hiring the quality workers you require.
They do the "Advertising" for you and 'vet' applicants for your work.
Craig parker came to my house, took my cash and left lounge an absolute mess and job unfnished. Beware of this fraud
The electrician did a first class job
Arrived on time
Was knowledgeable
Even came back 7miles to look at another job
Had lmer out to my house last month had squirrels running about in my loft he did a great job fixing it I was so happy and he was very helpful.
I am very impressed with my choice of brick layer. Worked very hard throughout the day, very good and very flexible.
Great place to post a job you need doing. I posted a gardening job and it was finished to my great satisfaction
Tip for consumers:
If you want a job doing post it on this site
Products used:
I posted a gardening job
Pleased with the speed of response and the reliability of the builder selected. Great resource, will definitely use again.
I have have used this site 4 times for different jobs, on each occasion I have found the perfect person for the job I needed doing.
I posted a job and got a plumber out within 2 hour. They did a great job fixing my tap and a great price.
Excellent all round service, highly recommended. New kitchen fitted, new wardrobe, new doors excellent workmanship.
Very punctual and reliable. Very good workman and very tidy. Competitive prices. All round Nice chap
Makes life so much easier having tradesmen coming to you. Reviews and photos of the work really help.
Basic of tasks for an electrician you'd think, they seem to only want / take big jobs, poor site, won't use again
Used this site to find builder for small porch. Had 2 replies. Chose one of them and so far everything going well
Reliable, prompt, courteous service. Very helpful and Reasonably priced. Ww would definitely recommend
I found a tradesman straight away.and the job is almost complete, just waiting for some electrical trunking to be done.
No fuss, job completed as promised with minimum disruption. Ticked all the boxes, very professional.
Very prompt response- good communicators and fair price compared to other quotes- Most importantly r
Fictional jobs and customers just too charge trades people you will either get a message saying sorry job sorted or cancelled.
Very pleased with work which was done efficiently and quickly. If needed I would use him again. Came on time.
Hi I will demonstrate in a few short paragraphs that the reviews on sitejabber for MyBuilder (henceforth MB) are fake.
1. I have worked on jobs and hired people from MB. The site is far from perfect, the prices are outrageous especially for smaller jobs. As a contractor you pay a fee (£7-£60) only if a customer shortlists you, therefore you will pay and compete at the same time. Maybe that makes you play nice with the customer, but it also makes you hike your prices - no, not to adjust to the fee, but to the adjust to the hundreds of £ you lose when shortlisted.
2. "If something is free, you're not the customer, you're the product". Builders get favoured, especially ones with a lot of feedback or older accounts (signalling to MB that these workmen pay their fees). Negative reviews can disappear.
3. The background checks are non-existant, never have been. Recently they started ID verifying, but other than that you still don't know who you're getting. Why not try Gumtree or the Yellow pages? At least it'll be cheaper.
4. There's no customer service for anybody. No phone number, just a form they promise to get back to you.
With the above in mind, how often do you find yourself coming to a 3rd party site (such as sitejabber), after hiring a person from another site (MB), to leave one and only one positive review?
Are you really in-love with sites such as MB that you'd go out of your way coming here to leave a positive review? Chances are slim. They're much higher if you were upset for example, because you would want to vent your frustration and warn people.
Yet surprisingly here most 5 star reviews here are single review accounts, they went out of their way to say how spectacular MB is! Don't be naive, these people have had to write a review for the contractor on MB.
And if by chance they were genuine, it would mean they enjoy writing reviews, which doesn't explain why they all have 1 review. That's because it's not true.
You have been warned folks, MB is not interested in anyone except the owners of MB and they will lie to you here if necessary.
I had very bad experience with mybuilder who blocked my account for no reason. No protection, respect and bad comunication.
Official site - MyBuilder helps you find great builders and tradespeople and review feedback for work they've done. 98% of jobs get matched to skilled tradesmen.