MyCleanPC has a rating of 3.2 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyCleanPC most frequently mention tech support, great service, and many years. MyCleanPC ranks 3rd among Antivirus Software sites.
I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.
I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!
Computer would shut down and restart while on f/b or checking email, slow start up. Scan was done. Thanks
Don't know where to start. Everytime it falters I just call you guys. Great job Techs keep up the good work.
First tech as hard to understand but after that techs were very fast and took care of problems quickly
I've used US Tech Support for many years. There service & communication is great. I feel very comfortable letting them work on my computers
A complete piece of junk. Thank god I am only out 19.99... didn't fall for all the other pre-checked options.
Some of my data had been hacked hope this fixes issues. They were quick
To get all done in a fast manner
As usual well done. Very knowledgeable and efficient. Saved my computer many times. I use them a lot.
Tip for consumers:
Stay with it. Good people. Have knowledge.
Great service, friendly and knowledgeable techs, problem solved, would recommend to others, well worth the investment
I had numerous issues that posed no problems for the tech staff. All did a excellent job restoring my computer.
Screen was covered with a virus message and frozen. Computer just wouldn't work. Tech was very through and solved the problem.
I have been with the group for a while now and have nothing but good to say about the processs. Thanks
Cleared my computer of whatever caused it to slow down and freeze up. Also cleared any errors in Early Detection and PC Optimizer.
Did not solve my issue. They did all these other things I didnt asked to get done but never solved the issue of the original call. Waste of time
Took three phone calls but Arvind, the senior tech that helped me, GOT THE JOB DONE! He uninstalled the app and re-installed it again, having me assist him some along the way. YAY!
My clean pc is a good value, because it gives you piece of mind, that someone is actually watching your back! Thank you MyClean PC
My PC was slower than a snail on a cold day, after proper escalations, the correct techs fixed the issue
I couldn't get the program to down load he helped me get it done very fast and very professional. Thanks
Called MyCleanPC informed the technician of the problem and he immediately started to work on it. It appears that the pop-ups have been stoped
Fast and reliable service technitian very skillful fix virus and popoff problem took 35 seconds
Thanks
Computer needed good cleaning and first tec helped me a lot second tec cleaned computer so i am satified
Was never able to activate software after I paid.
Tech support agent Marvin Villarin refused my repeated refund request. NEVER USED THE SOFTWARE, BECAUSE I WASN'T ABLE TO ACTIVATE IT.
Tip for consumers:
BEWARE...there is no refund policy...even if you can't use the software.
Products used:
I purchased My Clean PC software but did not use it as I was unable to activate it.
The technician volunteered to clean my PC after I called about changing my debit card number. It was nice of him to volunteer to clean my PC
MyCleanPC offers Windows PC optimization software which improves computer performance. With over 1 Million users – MyCleanPC is one of the leading PC optimization solutions in the market.
Started in 2011, MyCleanPC PC Cleaner is a downloadable software that finds & removes adware, file system errors, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you’ve completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items.