• MyCleanPC

MyCleanPC

Write a Review

Overview

MyCleanPC has a rating of 3.2 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyCleanPC most frequently mention tech support, great service, and many years. MyCleanPC ranks 3rd among Antivirus Software sites.

  • Service
    27
  • Value
    27
  • Returns
    24
  • Quality
    28
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
6
See all photos
How would you rate MyCleanPC?
Top Positive Review

“I've had a fantastic experience with MyCleanPC!”

DELLORTO G.
2/24/24

I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.

Top Critical Review

“Scam! Rip off!”

Michael V.
1/30/24

I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!

Reviews (488)

Rating

Timeframe

Other

Reviews that mention popular keywords

tech support (67)
Thumbnail of user francisl99
California
1 review
0 helpful votes
  • Send Message
November 5th, 2020

My audio file did not word. We subscribed the software. Technical support agent was successfully solved the problem.

Thumbnail of user josephs928
Florida
2 reviews
0 helpful votes
  • Send Message
February 4th, 2020

Gave me better protection and speed, Very professional and fast, Glad to be a member of this group..

Thumbnail of user brycel34
California
1 review
0 helpful votes
  • Send Message
July 29th, 2020

Use this if you want to not have to purchase a new computer every S cleans up your machine and makes it run like new.

Thumbnail of user davidp450
New Hampshire
3 reviews
0 helpful votes
  • Send Message
March 15th, 2018

My Clean PC solved all my problems in about 40 minutes. If there are still issues I can call them back to get them resolved.

Thumbnail of user margien5
Texas
1 review
0 helpful votes
  • Send Message
December 6th, 2017

Someone was trying to get access to my computer and instructed me to call their number for repairs. So, I called U S Tech Support and you fixed it. T

Thumbnail of user howardm50
New York
1 review
1 helpful vote
  • Send Message
December 13th, 2017

I know is there's no way I could figure any issues with my computer by myself. Been with them for a few years and it is well worth the service!

Thumbnail of user susanm995
Indiana
1 review
1 helpful vote
  • Send Message
May 29th, 2019

Service was great and efficient. I would recommend MyCleanPC to anyone. And the cost is very reasonable.

Thumbnail of user ronb429
Ohio
1 review
0 helpful votes
  • Send Message
February 22nd, 2020

Tech support is unsurpassed and totally trustworthy. They make great recommendations and stay with you until finished.

Thumbnail of user terrancea13
Florida
1 review
0 helpful votes
  • Send Message
December 4th, 2020

Very professional. Ad many new features I did not have with Windows 7 and had to learn more. They were very patient with me.

Thumbnail of user edwardw75
Texas
1 review
0 helpful votes
  • Send Message
December 16th, 2017

My problems was speed and cursor extreme slowness reacting to a command. Also to clean up any type of virus or malware.

Thumbnail of user bjc29
Oklahoma
1 review
4 helpful votes
  • Send Message
March 2nd, 2021

Nothing else to say. Stay away from this product. Further more, when I went and uninstalled it I lost all my files.

Thumbnail of user louisw29
Texas
1 review
0 helpful votes
  • Send Message
December 9th, 2017

3rd time trying to respond to this survey. Me thinks the problem has not been resolved. We shall see.

Thumbnail of user clarencem63
Kentucky
1 review
1 helpful vote
  • Send Message
May 14th, 2020

Great tech person. Explanined very well what he would be doing to my computer. He done a fantastic job.

Thumbnail of user elizabethw901
Tennessee
1 review
0 helpful votes
  • Send Message
November 18th, 2020

They've ALWAYS fixed my computer issues as well as my printer! All for the small cost of $19.95 a month. Kudos to you!

Thumbnail of user rg93
New York
1 review
1 helpful vote
  • Send Message
November 23rd, 2017

Customer over 8 years, and they have helped me out when I have had an issue, and routinely are used to keep my computer clean. Prompt and effective

Thumbnail of user donalds235
Oregon
1 review
0 helpful votes
  • Send Message
June 14th, 2018

Sometimes excellent, normally adequate, seldom bad and not recently. Not magic but necessary in my world!

Thumbnail of user petera540
California
1 review
0 helpful votes
  • Send Message
September 29th, 2020

They did a great job lot of knowledge. I asked a lot of questions and for being computer slow, he spoke to me so I could understand.

Thumbnail of user rogerp53
Texas
1 review
0 helpful votes
  • Send Message
December 15th, 2017

Already had edc and optimizer but all of a sudden the icon disappeared along with the programs. Thanks

Thumbnail of user tammys546
Ohio
1 review
0 helpful votes
  • Send Message
September 21st, 2020

Wonderful service. Friendly and very helpful. The techs take the time needed to fix problems and do not rush. I HIGHLY recommend.

Thumbnail of user louisel47
Texas
1 review
0 helpful votes
  • Send Message
December 15th, 2017

I had to go to bed before the technician finished working so I'm about to see if my problem actually was solved.

Thumbnail of user suzannel45
Texas
1 review
0 helpful votes
  • Send Message
December 12th, 2017

I have been one loyal customer with you, and appreciate all you can you. Please keep up the good work... thank u.

Thumbnail of user mikep468
Florida
1 review
0 helpful votes
  • Send Message
October 2nd, 2018

This is a "stand-up" company. Most pc users who do not have technical expertise need US Tech as a partner. - A Must!

Thumbnail of user allanb83
Nevada
1 review
0 helpful votes
  • Send Message
March 3rd, 2019

I cannot say that it was complete until I have to reboot my PC. However the work so far was well done.

Thumbnail of user monikad73
Nevada
1 review
1 helpful vote
  • Send Message
December 27th, 2019

I feel more secure with my computer now especially after I had a lot of people claim they were fixing my problems.

Thumbnail of user vp54
Texas
1 review
0 helpful votes
  • Send Message
March 5th, 2020

Simply and easy if you allow the technician to resolve the problem,
I have six month security and one year of subscription

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

MyCleanPC offers Windows PC optimization software which improves computer performance. With over 1 Million users – MyCleanPC is one of the leading PC optimization solutions in the market.

Business History

Started in 2011, MyCleanPC PC Cleaner is a downloadable software that finds & removes adware, file system errors, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you’ve completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items.

Company Representative

Thumbnail of user seanw79
Sean S.
Here to Help!
Please call 801-857-2368 and one of our reps would be happy to help you.

How do I know I can trust these reviews about MyCleanPC?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MyCleanPC?