• MyCleanPC

MyCleanPC

Write a Review

Overview

MyCleanPC has a rating of 3.2 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyCleanPC most frequently mention tech support, great service, and many years. MyCleanPC ranks 3rd among Antivirus Software sites.

  • Service
    27
  • Value
    27
  • Returns
    24
  • Quality
    28
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
6
See all photos
How would you rate MyCleanPC?
Top Positive Review

“I've had a fantastic experience with MyCleanPC!”

DELLORTO G.
2/24/24

I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.

Top Critical Review

“Scam! Rip off!”

Michael V.
1/30/24

I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!

Reviews (488)

Rating

Timeframe

Other

Reviews that mention popular keywords

tech support (67)
Thumbnail of user marilyna30
Texas
1 review
0 helpful votes
  • Send Message
December 11th, 2017

Computer would shut down and restart while on f/b or checking email, slow start up. Scan was done. Thanks

Thumbnail of user williamp175
Texas
1 review
0 helpful votes
  • Send Message
December 20th, 2017

Don't know where to start. Everytime it falters I just call you guys. Great job Techs keep up the good work.

Thumbnail of user johnd1957
Oregon
1 review
0 helpful votes
  • Send Message
October 11th, 2018

First tech as hard to understand but after that techs were very fast and took care of problems quickly

Thumbnail of user karenn168
North Carolina
2 reviews
0 helpful votes
  • Send Message
May 6th, 2019

I've used US Tech Support for many years. There service & communication is great. I feel very comfortable letting them work on my computers

Thumbnail of user terrencem1
Canada
1 review
1 helpful vote
  • Send Message
November 24th, 2010

A complete piece of junk. Thank god I am only out 19.99... didn't fall for all the other pre-checked options.

Thumbnail of user sheritah2
Texas
2 reviews
0 helpful votes
  • Send Message
February 26th, 2019

Some of my data had been hacked hope this fixes issues. They were quick
To get all done in a fast manner

Thumbnail of user chrisd296
Delaware
3 reviews
1 helpful vote
  • Send Message
March 18th, 2018

As usual well done. Very knowledgeable and efficient. Saved my computer many times. I use them a lot.

Tip for consumers:
Stay with it. Good people. Have knowledge.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindas542
South Carolina
1 review
1 helpful vote
  • Send Message
March 16th, 2018

US tech support is worth every cent and then some... They have saved my computer many times from viruses.

Thumbnail of user steved771
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 31st, 2020

Great service, friendly and knowledgeable techs, problem solved, would recommend to others, well worth the investment

Thumbnail of user ff61
Georgia
1 review
0 helpful votes
  • Send Message
December 21st, 2020

I had numerous issues that posed no problems for the tech staff. All did a excellent job restoring my computer.

Thumbnail of user joycew63
Texas
1 review
0 helpful votes
  • Send Message
December 8th, 2017

Screen was covered with a virus message and frozen. Computer just wouldn't work. Tech was very through and solved the problem.

Thumbnail of user johnm1262
Texas
1 review
0 helpful votes
  • Send Message
December 7th, 2017

I have been with the group for a while now and have nothing but good to say about the processs. Thanks

Thumbnail of user shawnh66
Texas
1 review
0 helpful votes
  • Send Message
December 13th, 2017

Cleared my computer of whatever caused it to slow down and freeze up. Also cleared any errors in Early Detection and PC Optimizer.

Thumbnail of user donl123
Georgia
1 review
4 helpful votes
  • Send Message
March 7th, 2018

Did not solve my issue. They did all these other things I didnt asked to get done but never solved the issue of the original call. Waste of time

Thumbnail of user elizabethw675
Tennessee
1 review
0 helpful votes
  • Send Message
May 23rd, 2020

Took three phone calls but Arvind, the senior tech that helped me, GOT THE JOB DONE! He uninstalled the app and re-installed it again, having me assist him some along the way. YAY!

Thumbnail of user christopherg643
New Jersey
1 review
0 helpful votes
  • Send Message
August 18th, 2020

My clean pc is a good value, because it gives you piece of mind, that someone is actually watching your back! Thank you MyClean PC

Thumbnail of user johnn1296
Texas
1 review
0 helpful votes
  • Send Message
December 7th, 2017

My PC was slower than a snail on a cold day, after proper escalations, the correct techs fixed the issue

Thumbnail of user jow56
Texas
1 review
1 helpful vote
  • Send Message
December 10th, 2017

I couldn't get the program to down load he helped me get it done very fast and very professional. Thanks

Thumbnail of user jeffb589
Kansas
1 review
0 helpful votes
  • Send Message
February 26th, 2019

My Husband and I have been using US Tech for years. They have fixed my issues in their usual timely and efficient manner.

Thumbnail of user jairos6
Florida
1 review
0 helpful votes
  • Send Message
January 11th, 2020

Called MyCleanPC informed the technician of the problem and he immediately started to work on it. It appears that the pop-ups have been stoped

Thumbnail of user dmitrip12
New York
1 review
0 helpful votes
  • Send Message
February 5th, 2021

Fast and reliable service technitian very skillful fix virus and popoff problem took 35 seconds
Thanks

Thumbnail of user larryn46
Texas
1 review
0 helpful votes
  • Send Message
December 16th, 2017

Computer needed good cleaning and first tec helped me a lot second tec cleaned computer so i am satified

Thumbnail of user markm4250
Texas
2 reviews
4 helpful votes
  • Send Message
September 10th, 2023

Was never able to activate software after I paid.
Tech support agent Marvin Villarin refused my repeated refund request. NEVER USED THE SOFTWARE, BECAUSE I WASN'T ABLE TO ACTIVATE IT.

Tip for consumers:
BEWARE...there is no refund policy...even if you can't use the software.

Products used:
I purchased My Clean PC software but did not use it as I was unable to activate it.

Service
Value
Returns
Quality
Thumbnail of user martinm681
New York
1 review
0 helpful votes
  • Send Message
January 31st, 2020

The technician volunteered to clean my PC after I called about changing my debit card number. It was nice of him to volunteer to clean my PC

Thumbnail of user thomase123
New York
1 review
0 helpful votes
  • Send Message
October 12th, 2018

Some how my home page was changed/ I had it put back and also had the computer cleaned and I puchasted the new software

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

MyCleanPC offers Windows PC optimization software which improves computer performance. With over 1 Million users – MyCleanPC is one of the leading PC optimization solutions in the market.

Business History

Started in 2011, MyCleanPC PC Cleaner is a downloadable software that finds & removes adware, file system errors, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you’ve completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items.

Company Representative

Thumbnail of user seanw79
Sean S.
Here to Help!
Please call 801-857-2368 and one of our reps would be happy to help you.

How do I know I can trust these reviews about MyCleanPC?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MyCleanPC?