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MyCleanPC has a rating of 3.2 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyCleanPC most frequently mention tech support, great service, and many years. MyCleanPC ranks 3rd among Antivirus Software sites.
I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.
I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!
Good experience. Seems trustworthy and competent, which were the biggest factors for me. Professional tech that was able to diagnose problems. Only reason I am giving a 4 as oppose to a 5, is because I was immoderately run through a scripted offer to purchase anti-hacker software the moment I got on the phone with them. This was my very first encounter after having just subscribed to the service. Maybe make a softer offer once we establish a bit of a relationship. Otherwise, great service. Thank you.
Working on thanksgiving videos I had audio but no video. After several hours and getting no where I called and your man fixed the problem quickly. Excellent service. Thank you so much. God Bless. Ron McTaggart.
Working on thanksgiving videos I had audio but no video. After several hours and getting no where I called and your man fixed the problem quickly. Excellent service. Thank you so much. God Bless. Ron McTaggart.
There are a lot of companies that offer this kind of service, but for me knowing I could get a human on the phone anytime was the most important. Happy to report they are there always and my computer is finally running fast again. Good stuff!
I have used MyCleanPC for over 10 years. Unless you are a computer guru you should not be without this service. This is an incredible value for the money. Instead of having brain damage... just call and let them do their thing while you do yours.
Or you can just pull your hair out for 4 or 5 hours and get nothing done!
MyCleanPC has save me countess times over the past 7 years. And they just recently stepped up their service by contacting directly with the tech who will fix your PC, rather than dealing with someone from Manila - who never gets the story straight and waiting for hours before a tech gets yo your machine. Great job!
My computer froze and a message displayed indicating that I'd had a security invasion. I was directed to call Microsoft at a specific number. After being told that the computer was in dire straits, but they could fix it, I was told that I would need to purchase a $249 security program. This alarmed me, so I hung up and called US Tech Support for advise. You took over and, seemingly solved the problem. So far, it looks as though Ralph, the technician did a thorough job. Time will tell.
When I need you, you repair any problem I am currently having with my computer. It is a great comfort knowing that a simple phone call puts me in touch with a professional to clean the system and adjust settings for optimal performance!
Your site is fantastic. Your employee, Harry - badge # *******, was most courteous when I called in for help. Even though his information was not what I wanted to hear (that my computer is almost defunct) his judgement and expertise were most helpful in my decision making. Great work all around! Carter Boardman
MyCleanPC icon was not working when I clicked on it but it needed to be renewed. I didn't know this until I made aware of this when I went to the U.S. T. web site and a tech there told me. So I purchased another year at a low cost and that solved my inoperative problem.
I am not a computer smart person and when something goes wrong with my computer I freak out. Having someone who knows what is wrong and how to fix it gives me an amazing sense of security and peace of mind. I've never had them fail to take care of my computer in all the years I've been with them!:-D
These guys are great and its a real value for what you pay. I've been using them for years and i think they are fantastic. They always solve my problems or answer my questions. They really know what they are doing for sure. They help me out so much and the price they charge is worth every penny. I would be stuck not being able to do things on my computer if they didn't help me. I recommend them for sure.
I received warnings of virus, plus PC was telling me I entered wrong password before I even entered one. Work was finished much quicker than I anticipated. Haven't had time to be sure all problems were resolved but feel confident they were.
I have never called this company and not received top-notch service. All of my issues are always addressed quickly and with great accuracy. I would recommend this service to anyone. It is a saviour for a senior with very little computer knowledge.
Computer start up was slow. Received pop up message of possible Malware infection. Contacted US Tech Support for addressing potential threat. Will test later today to determine if there are any issues that require follow up, Thank You!
How My Clean saved my sanity. I already wrote a lengthy review during this survey. They have been patient, kind, knowlegable and most of all fun. I am 74, have owned any personal computer for less than 2 months, and fumbled around trying to solve problems myself using "Windows 10 for Senior Dummies" and getting nowhere' USA support was a great idea..
Everything possible was tried, they are very knowledgeable and helpful, my tech Jamie took extra time to get rid of malware from my computer. Printer is no good, now I need to buy another one, he even helped me with that also.
Thank you so much Jamie!
Totally outstanding service! Technicians work together to resolve customer's issues. I had an issue in installing the software on my computer. A technician troubleshooted and discovered the issue immediately. The total process only taken less than 30-minutes.
I've been a part of the ust family for well over ten years and they have never let me down. I cannot say enough good things about them. I'm very happy with there service and I'm positive that you would feel the same if join the teams. Great family to join.
Totally the best. Andrew Dinkins
I always feel very confident my computer was scanned, bad stuff removed, etc... having ustechsupport on my side is a good feeling... if I have questions, they are answered... I am now more computer-aware... thanks guys!
I have noticed there commercials a few times and since my computer has been acting up I finally called. Next thing I knew, remotely they had repaired my PC and it now runs awesome!
I found it surprising effective and well worth the money!
They are always available 24/7. Have ALWAYS solved my problems. You know you are working with true pros. What could you want, problems solved!. Just saw some comments with low or bad reviews. They seemed to mention "My Clean PC". That may be program down loaded to you computer. I call US Tech and we set up link and they work on my computer. An expert is doing to the work. Which is why I like this service so much. Working with a preprogramed anything is never the same as speaking to a human being.
I purchased a new Epson printer/scanner and despite the best efforts of your technical staff and myself we all agreed that the printer was completely incompatible with my computer. I am going to take it back and will NEVER buy another Epson product again. Your company has a great staff.
Replaced my old computer with a new one but could not get System Mechanic Ultimate activated on the new computer. TechSupport was excellent in getting the problem worked out and the software operating in a very short time. Thank you.
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MyCleanPC offers Windows PC optimization software which improves computer performance. With over 1 Million users – MyCleanPC is one of the leading PC optimization solutions in the market.
Started in 2011, MyCleanPC PC Cleaner is a downloadable software that finds & removes adware, file system errors, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you’ve completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items.
