MyCleanPC has a rating of 3.2 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyCleanPC most frequently mention tech support, great service, and many years. MyCleanPC ranks 3rd among Antivirus Software sites.
I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.
I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!
I still get some kind of message that pops up wanting me to okay something... that I didn't okay... It's strange and it just keeps popping up. Next time it does... I'll write down what it says... It's asking me to okay something... I'm sure my tech rep didn't put it on there. If it comes up and does not go away. I will call back. Your Tech reps are amazing people.
Very quick basic going over of the computer and cleaning it up of errors in the registry, old files, stuff like that. I did use a deep clean once took longer but more complete. A tech told mre not to bother that
They will clean the computer deeply every couple of weeks or monthly. It speeds up the computer Feel better knowing I have a program that will fix most of my problems easily. Had the program for several years. Cheap to buy and own.
I was so afraid I'd have to replace my computer Monitor. Completely black screen for several cays. Sometimes I could turn it on, sometimes not, but all black on or off! But he knew exactly what to do, and was so very patient with this old lady. Even set up a shortcut to my pictures for me. I'd been told to be careful if I had it worked on, because pictures could disappear. I'll definitely recommend US Tech.
A little pricey but its worth it because they are Fast to answer and solve the problem. Also techs are very patience when explaining the problems. They have me up and running after cleaning me out,,,,
I did not have to travel to any place or location to have my PC problem solve. Right from in my living room, I just had a conversation with My Clean PC technical support staff on the phone and did few instructions and in 1 - 2 hours my IT issue was resolved. This is a remarkable service. You can be anywhere, all you need is internet service and your IT problem can be solved.
Outstanding service, and especially the service I received from Michael who took my call as he was great and very helpful. I am very satisfied with U S Tech Support. Thanks.
I rate your overall rating as a five.
Internet Explorer stops working at random and it has done it just now as I was checking to see if the problem was solved. This is the cause of the contact with you in the first place today. So my problem has not been solved.
Recently installed new hard drive and windows 10 to correct my crashed laptop. I had trouble loading Email service. Been too long and have forgotten how to bring Email on line.
I have been a MyCleanPC customer for many years. MyClean PC has always provided great support, so I contacted tech support and bingo the problem was fixed.
Very pleased with MyCleanPC software, service and support.
Dave M.
Excellent value and service. Knowledgeable and courteous staff. Even interested in customer. Dedicated staff. A bit lengthy, but that is ok since it is still faster than dismantling computer connections and taking it to a shop. Well worth the price since I use it often. Not My Clean Pc's fault, but my computer's since it is old.
I have been using this service for years even though I thought it was kind of pricey. Now they are charging additional for clean up software and early detection software. I thought that should be part of what I'm already paying for. I may have to look for other options.
As soon as i know for sure that this will solve this problem. I am hoping for the best for the first time since i have started using computers. There are a lot of bad technicians out there that are professional only in lies. I have been there several times. I am still paid up for 16 or so months with another company. Boy did they see me coming. A great disappointment i can assure you...
Bought the program thinking you would have a driver for my old hp printer but you were not able to locate a driver. Everyone I spoke with was really friendly and helpful and I I need drivers in the future I will be sure to get back
I have been using MyCleanPC for about a year and used the tech support as well. Worked as advertised and made my computer work as it needs to. Support was simple to use and they speak perfect English.
I downloaded it last night, ran the scan (scam), and paid the money. After a couple of hours of dubious "results", and supposed things happening, I had to reboot the computer, which also took a long time. My computer doesn't run one bit faster today than it did yesterday. I would not recommend it, nor will I renew it. RHH
I will say that it was a struggle working with the initial intake operator to help determine the issue but once I was linked to the actual technician it was smooth sailing. My issue was fixed and I would use this service again in the future when needed. I will not be committing to an ongoing monthly subscription due to my use of the computer.
I have worked on computer since 1978. We always had a help deck to go to in the work place when we had a problems, so this is just what I needed. Be fore MyCleanPc, I had to pack up my computer and take it to some place or have total stranger come to my home. MyCleanPc is worth every penny.
My pc is faster than it was previously! The games are not crashing and lagging like it was before. Tech support was understandable and patient with me going in, had easy contact and kept in touch when something was needed.
I received a call from someone telling me that my Apple account showed someone trying to access my devices - called and they told me that it was someone from Russia. They asked for my email account name... then I really got worried... he wanted me to turn on my computer - I said no and got off the phone. That is when I contacted you.
I had two hard drives I could not use in my laptop as it stopped recognizing them in Win 10.
They helped all along to install and solve the problem and get the two hard drives to be
Recognized, named, and work smoothly.
Thank you!
I was having issues and these guys stayed with me until I was satisfied on the job. Plus they kept stressing that I had 30 days of this service so if I had any other problems come up in that time to be sure to give them a call. This is the only company that gave me a call to make sure everything was good before I even had time to call them. I was impressed.
I have been a long time USTS... they have always been able to resolve any issues I may have... most importantly the cost issue compared to what it would be to have someone from a computer repair service of Geek Squad to come out is exceptional... and with others it would be a one time thing then it would cost me again... with USTS it doesn't matter how many time i call in and i can cover up to 3 computers for one low cost...
MyCleanPC offers Windows PC optimization software which improves computer performance. With over 1 Million users – MyCleanPC is one of the leading PC optimization solutions in the market.
Started in 2011, MyCleanPC PC Cleaner is a downloadable software that finds & removes adware, file system errors, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you’ve completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items.