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MyCleanPC has a rating of 3.2 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyCleanPC most frequently mention tech support, great service, and many years. MyCleanPC ranks 3rd among Antivirus Software sites.
I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.
I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!
The computer cleanup was done by a well qualified technician. I was able to speak straight to the technician who did the repair work. I really liked this part instead of going through a third party.
So called free version offers far less than ccleaner.
Apparently offers incentives to bloggers to dupe public into installing
Then user is nagged to death to register and pay for "other features"
They did a Job. In helping me. I had an Issue within two weeks. An finally someone saved me. I feel better But I hope to talk to them more an learn about them as well.
I availed there services and they were completely mind blowing. First of all it cleaned my PC of all the junk making it faster and it also helped me protect it from viruses
Tip for consumers:
Highly recommended
Products used:
The anti virus software
The technician was extremely easy to understand work with and he definitely knew what he was doing fixed problem in short order, and everything worked as it was supposed to.
When you have an issue with my computer they get on and solve the problem. It is important to have someone that works on your computer is easy to understand.
They looked after your computer when you have a problem 24-7. They solved my problem, no problem. I recommend P. C. Clean to anyone that has a laptop or computer.
I love the program and all the support I receive when I call in weekly to get my computer cleaned up and running faster. Absolutely a great value considering the cost if my computer crashed
Excellent service. Techs were of great help always courteous and helpful. Hopefully I will never need you again but if I do I know I will get excellent results.
Very professional, courteous and knowledgeable. Jeremy fixed the problem within minutes of diagnosing the problem... Bravo Jeremy, you're the reason I stay with "My Clean PC"
I had a problem with my emails writing over to my outlook account from Yahoo. Jonathan was able to do a thorough check and was able to correct the issue. Thank you Jonathan and Merry Christmas!
BEWARE of sites like these advertised on TV. I've been dealing with unfortunate people who has tried these fraudulent softwares that are the problems to begin with.
DO NOT - I REPEAT DO NOT purchase this service. If you have make sure you get them to remove your credit card. They automatically charge it month after month or year after year, whichever you signed up. They refuse to remove the charge from my credit card even when I asked to speak with a supervisor and it is impossible to get a representative in the US on the phone. AGAIN DO NOT USE THIS SERVICE UNLESS YOU WANT TO PAY AND PAY AND PAY
Fantastic technical and customer support. I have been using us tech support over ten years. Their service is the best i have seen in the industry i trust and will always retain us tech support
The response time was fabulous. The technician was knowledgeable and got my computer back up and running in no time. Thank you for the tremendous service!
I had problem with my mouse. Asked assistance from US Tech Support and with 1 hour system was diagnose with defective mouse and also had my PC cleaned and optimized. Thank you tech support.
It took a deep scan and detected each and every problem from the computer. The thorough scan was efficient and comprehensive. It ensures quality service and reliability.
Tip for consumers:
this is the best product i have ever used in my life.
Products used:
Software
Excellent tech guys, very relatable and patient. My computer is in great shape right now! The tech guys were very great in explaining what they were doing with my computer!
Tech on phone was able to help and understand the problem with cd/dvd external drive. Was able to give and show reason dvd would not play dvd, but would play cd. Player laser was not functioning.
My problem today was with the computer not communicating with my wireless printer. The technician was great but it may be a faulty printer so the problem could not be fixed.
My PC was super slow before they cleaned the memory and update certain parts of my PC. I wasnt even able to open my game Valorant before this and now i can play! Thank y'all so much!
My computer had many error messages and problems. US Tech support fixed them fast. I appreciate the professional technician help in answering all questions. Thank you.
I want to thank MYCLEAN PC... after I looked at it and then decided NOT to PURCHASE, they left me a little gift on my computer. The problem is it's the gift that keeps on giving and giving and giving.
I now have a MY CLEAN PC VIRUS POP UP AD THAT WILL NOT STOP.
Note to management: This is not the way to build customer confidence.
AVOID MY CLEAN PC!
Thanks to USTECHSUPPORT's new policy, Technician "Joshua" was able to both answered my initial call, then provided immediate support. It was so nice to work with just one Technician! Once Joshua and I briefly discussed my concerns about command (Cmd) netstat IP addresses listed on my PC Laptop, he remote logged-on, installed corrective software, removed suspicious software, then enhance my computers performance. I really like USTECHSUPPORT's new policy allowing the same Technician to both take initial calls then provide service. Because of this new policy I'm much more likely to recommend USTECHSUPPORT to family and friends. I currently have a 2 Year (+6 Month) pre-paid service contract. I would gladly buy a longer contract now if one were available. Especially if I could be assured of receiving the concise prompt professional service Technicians like Joshua provided when I need assistance. Thank you USTECHSUPPORT!
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MyCleanPC offers Windows PC optimization software which improves computer performance. With over 1 Million users – MyCleanPC is one of the leading PC optimization solutions in the market.
Started in 2011, MyCleanPC PC Cleaner is a downloadable software that finds & removes adware, file system errors, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you’ve completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items.
