Review of MyCleanPC: Success
Thumbnail of user thomase123
New York
1 review
0 helpful votes
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October 12th, 2018

Some how my home page was changed/ I had it put back and also had the computer cleaned and I puchasted the new software

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MyCleanPC

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Overview

MyCleanPC has a rating of 3.2 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyCleanPC most frequently mention tech support, great service, and many years. MyCleanPC ranks 3rd among Antivirus Software sites.

  • Service
    27
  • Value
    27
  • Returns
    24
  • Quality
    28
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
6
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How would you rate MyCleanPC?
Top Positive Review

“I've had a fantastic experience with MyCleanPC!”

DELLORTO G.
2/24/24

I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.

Top Critical Review

“Scam! Rip off!”

Michael V.
1/30/24

I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!

Reviews (488)

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tech support (67)
Thumbnail of user williamh2197
California
1 review
0 helpful votes
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November 11th, 2020

Jon H. Appears to be as good as it gets...! He had to spend far more time than I expected he would to correct my corrupted system.

Thumbnail of user johnc5769
Florida
1 review
0 helpful votes
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December 22nd, 2020

Over the years that I have used this company I have always been pleased with their speed and reliability.

Thumbnail of user danaa51
Texas
2 reviews
0 helpful votes
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December 16th, 2017

My tech was very patient with my concerns. He listened and helped me resolve the issue. Appreciate the help.

Thumbnail of user rg420
GB
1 review
0 helpful votes
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September 27th, 2020

I was having problems with my Ultimate Defense on my new computer. It was resolved very professionally. Thank you.

Thumbnail of user conradm48
Canada
1 review
0 helpful votes
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September 16th, 2019

Very satisfied with the result, I was totally lost as how
To proceed, remotely the problem was fixed satisfactory

Thumbnail of user dennisp72
Texas
1 review
0 helpful votes
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December 13th, 2017

I have been having issues for about a month and I am hoping this resolves the problem. I will try the pc now.

Thumbnail of user vivianc51
Texas
2 reviews
0 helpful votes
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December 10th, 2017

I am not computer savvy, the tech asked appropriate questions, walked me through everything, and resolved the issue. The tech was very professional.

Thumbnail of user rickyg84
Georgia
1 review
0 helpful votes
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November 21st, 2020

These people were very good at what they do. I can understand the directions they give me good to do business with them.

Thumbnail of user raymondb340
California
1 review
0 helpful votes
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November 4th, 2020

Was able to have this service for one year and decided to extend the service for 2 1/2 more years at a discount

Thumbnail of user suzieb51
Netherlands
1 review
0 helpful votes
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June 29th, 2022

I love how this protects 3 devices. I was able to install it on my laptop, my husband's & my smartphone. I feel well protected on all of them!

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Thumbnail of user joel1171
Texas
1 review
0 helpful votes
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December 8th, 2017

Major E-mail problems, and I went ahead and change the password to something I can remember better. Thanks

Thumbnail of user richardw1165
North Carolina
1 review
0 helpful votes
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March 11th, 2020

I have used this service for about 15 years. US Tech was initially under the name of CyberDefender. As a former faculty member at a major midwestern university and under constant pressure to be productive, I could not afford downtime on my PC. US TECH/Cyberdefender saved me many, many, many headaches and disassemblies, trips to the Geek Squad at Best Buy, and reassemblies of my PC. I would never be without US TECH/Cyberdefender. Since starting with the service, I have co-authored five textbooks, as well as number of journal articles and conference papers, not to mention creating websites, writing exams, preparing and posting course materials for students on Blackboard. US TECH/Cyberdefender helped me remain productive with a minimum of wasted downtime. I have the full line from US TECH/Cyberdefender. Bitdefender, My Clean PC, My Clean ID, Get My Drivers, and its PC insurance. I love US TECH/Cyberdefender. All my problems are resolved professionally, conveniently, and promptly. The receptionists are attentive and courteous, the technicians are awesome. All I have to do is call in for a tune-up and relax. In a couple of hours, the problem is gone!

Thumbnail of user amyb244
New York
1 review
1 helpful vote
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March 16th, 2018

Was done very quickly and efficiently. Technician was very professional and clear in instructions. I feel confident that my computer is protected

Thumbnail of user brentb268
Illinois
1 review
0 helpful votes
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September 16th, 2020

I've used this company for years and never been disappointed. What more can you say? Will use for a lot more years.

Thumbnail of user debras132
Texas
1 review
0 helpful votes
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December 15th, 2017

I love that I can call and get it fixed with trust worthy people and I don't have to worry. Thank you

Thumbnail of user bobm573
Oregon
1 review
0 helpful votes
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January 24th, 2020

Good job! Thank you. The service is a good value. I don't know what I would do without it. God bless you.

Thumbnail of user bills819
Oregon
1 review
0 helpful votes
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September 29th, 2019

A little hard to follow what tech is doing. Need to have some sort of update for client to follow. Otherwise great

Thumbnail of user nancyw163
Texas
1 review
0 helpful votes
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December 5th, 2017

I had a spam technician tell me I had virus on my PC. He wanted me to pay $499.99 to have a 2 yr contract. I called US tech instead. Thanks

Thumbnail of user karend652
Illinois
1 review
0 helpful votes
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March 18th, 2020

The technicians at US Tech Support are the BEST! They are available 24/7, 365 days per year and they are MAGICIANS! They always know how to fix anything!

Thumbnail of user sumpterb
Texas
2 reviews
0 helpful votes
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December 7th, 2017

Your service is invaluable to me; I will renew it at the end of contract. Please alert me when the contract gets close to ending.

Thumbnail of user elktong
Alabama
1 review
1 helpful vote
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March 18th, 2018

Service has always been great, that is why I has stayed with you for so long. Have recomended you top my friends

Thumbnail of user cherylp90
Texas
4 reviews
0 helpful votes
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December 9th, 2017

Logan got my printer back on wireless. I have to operate the laptop to find out if the "freeze" problem has beenresolved.

Thumbnail of user jamesm768
Texas
2 reviews
0 helpful votes
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December 8th, 2017

There was a tech problem as I thought. More like my lack of tech, and I learned something today, tech wise.

Thumbnail of user howardd47
Missouri
1 review
1 helpful vote
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February 26th, 2019

Usually easy to communicate with. Quick to get to my problem and solves the problem in one try almost every time.

Thumbnail of user starra8
Utah
1 review
0 helpful votes
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April 6th, 2020

I have been a customer for several years and I love it that I can call and they can clean up problems and help me install programs.

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From the business

MyCleanPC offers Windows PC optimization software which improves computer performance. With over 1 Million users – MyCleanPC is one of the leading PC optimization solutions in the market.

Business History

Started in 2011, MyCleanPC PC Cleaner is a downloadable software that finds & removes adware, file system errors, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you’ve completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items.

Company Representative

Thumbnail of user seanw79
Sean S.
Here to Help!
Please call 801-857-2368 and one of our reps would be happy to help you.

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