Review of MyCleanPC: Success
Thumbnail of user thomase123
New York
1 review
0 helpful votes
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October 12th, 2018

Some how my home page was changed/ I had it put back and also had the computer cleaned and I puchasted the new software

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MyCleanPC

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Overview

MyCleanPC has a rating of 3.2 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyCleanPC most frequently mention tech support, great service, and many years. MyCleanPC ranks 3rd among Antivirus Software sites.

  • Service
    27
  • Value
    27
  • Returns
    24
  • Quality
    28
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
6
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How would you rate MyCleanPC?
Top Positive Review

“I've had a fantastic experience with MyCleanPC!”

DELLORTO G.
2/24/24

I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.

Top Critical Review

“Scam! Rip off!”

Michael V.
1/30/24

I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!

Reviews (488)

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tech support (67)
Thumbnail of user johnc2788
New Jersey
1 review
0 helpful votes
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September 18th, 2019

Great service and nothing seems too hard to fix. Have used the service several times and every time they seem to be able to repair the problem.

Thumbnail of user jamesr1846
Illinois
1 review
0 helpful votes
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August 25th, 2020

The help given was great installing the product to keep my computer running free of problems. The price was good

Thumbnail of user thomast796
California
1 review
0 helpful votes
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August 23rd, 2020

Very easy and more understanding and the technician he handle everything to make you PC ru more smooth and faster.

Thumbnail of user bulkm1
Georgia
1 review
1 helpful vote
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July 25th, 2020

Very slow to start up. No way to get around it. Never again. They want 100 characters. Blah blah blah

Thumbnail of user rhondad24
Texas
2 reviews
0 helpful votes
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December 8th, 2017

I believe I had a virus and it kept popping up so I called you and it took them a while but the virus did not come back.

Thumbnail of user marlene338
Texas
1 review
0 helpful votes
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December 10th, 2017

This is why I put five on the first, how do I know yet when this the first thing that comes up! Thanks

Thumbnail of user samuels384
Rhode Island
1 review
0 helpful votes
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November 21st, 2020

Very happy with the service
Great support from the tech- very calm and knowledgeable about the problem
Thank you

Thumbnail of user tracyb419
Florida
1 review
0 helpful votes
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January 7th, 2020

This service is a good value. They take care of issues quickly and the customer service is very good.

Thumbnail of user johns2561
Texas
1 review
1 helpful vote
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December 19th, 2017

I had deleted the program by mistake and could not get it back. The tech had to download the program and all is fine.

Thumbnail of user jamesm3884
South Carolina
1 review
0 helpful votes
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November 6th, 2020

The technician was pleasant and very helpful. He was patient in answering all of my questions and he solved the problem I was having.

Thumbnail of user billj104
Florida
1 review
1 helpful vote
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December 3rd, 2017

Never have I had a problem not resolved. Great value for the price. I have been a subscriber for several years. Keep up the great work.

Thumbnail of user michaell1663
North Dakota
1 review
0 helpful votes
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November 27th, 2019

The software and services are a good value. It is good to have a computer that runs optimised and is secure.

Thumbnail of user deboraha63
Texas
2 reviews
0 helpful votes
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December 17th, 2017

I think everything is ok. I am taking the survey before I have a chance to check. I am sure it is though

Thumbnail of user wayneb233
North Carolina
1 review
0 helpful votes
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September 9th, 2019

Once it was done my computer was faster, and wi-fi was restored. The tech was great and knew how to use the product.

Thumbnail of user normandb19
California
1 review
0 helpful votes
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November 22nd, 2020

Lance was wonderful! He did a great job! Thank you Lance! I am very happy because of Lance! Great job!

Thumbnail of user josephm256
Texas
1 review
0 helpful votes
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December 10th, 2017

I could not get on the internet and you not only got me on the internet, you cleaned extra junk on my computer that I didn't need.

Thumbnail of user garyc176
Texas
1 review
1 helpful vote
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December 19th, 2017

The firefox browser still won't bring up/load pogo games, its the firefox browser that I need fixed.

Thumbnail of user pauld274
Texas
1 review
0 helpful votes
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December 7th, 2017

Customer service was respectful and professional. The work was done in a timely fashion. Over all, very satisfied with the work and the service

Thumbnail of user johnw3360
New Jersey
1 review
0 helpful votes
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November 17th, 2020

Team was very responsive and knowledgeable. Problem was identified quickly. I was impressed and very satisfied.

Thumbnail of user susanj453
Florida
3 reviews
0 helpful votes
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September 29th, 2019

Computer sunning slow so I called and had them go through it. All that was wrong was I had some adware, no viruses, thank goodness. Thank You US TECH SUPPORT

Thumbnail of user williamp175
Texas
1 review
0 helpful votes
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December 20th, 2017

Don't know where to start. Everytime it falters I just call you guys. Great job Techs keep up the good work.

Thumbnail of user chrisd296
Delaware
3 reviews
1 helpful vote
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March 18th, 2018

As usual well done. Very knowledgeable and efficient. Saved my computer many times. I use them a lot.

Tip for consumers:
Stay with it. Good people. Have knowledge.

Service
Value
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Returns
Quality
Thumbnail of user wendellg8
Texas
1 review
0 helpful votes
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December 10th, 2017

The tech was friendly and assured me he had everything within his control to solve my issues. Thanks wendell

Thumbnail of user lindas542
South Carolina
1 review
1 helpful vote
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March 16th, 2018

US tech support is worth every cent and then some... They have saved my computer many times from viruses.

Thumbnail of user marilyna30
Texas
1 review
0 helpful votes
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December 11th, 2017

Computer would shut down and restart while on f/b or checking email, slow start up. Scan was done. Thanks

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From the business

MyCleanPC offers Windows PC optimization software which improves computer performance. With over 1 Million users – MyCleanPC is one of the leading PC optimization solutions in the market.

Business History

Started in 2011, MyCleanPC PC Cleaner is a downloadable software that finds & removes adware, file system errors, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you’ve completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items.

Company Representative

Thumbnail of user seanw79
Sean S.
Here to Help!
Please call 801-857-2368 and one of our reps would be happy to help you.

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