Review of MyCleanPC: Success
Thumbnail of user thomase123
New York
1 review
0 helpful votes
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October 12th, 2018

Some how my home page was changed/ I had it put back and also had the computer cleaned and I puchasted the new software

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MyCleanPC

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Overview

MyCleanPC has a rating of 3.2 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyCleanPC most frequently mention tech support, great service, and many years. MyCleanPC ranks 3rd among Antivirus Software sites.

  • Service
    27
  • Value
    27
  • Returns
    24
  • Quality
    28
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
6
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How would you rate MyCleanPC?
Top Positive Review

“I've had a fantastic experience with MyCleanPC!”

DELLORTO G.
2/24/24

I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.

Top Critical Review

“Scam! Rip off!”

Michael V.
1/30/24

I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!

Reviews (488)

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tech support (67)
Thumbnail of user marym587
Arizona
1 review
1 helpful vote
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November 29th, 2017

I've been with USTech for some time noq\w let's say years. They are the best for fixing problems that pop up with your computer. They are prompt in getting to the problem, they are very courtious when talking with you, they do what they say they will do. One might balk at the price of their service but in the long run it is well worth moniese spent. I don't worry about my computer now it's in safe hands with USTech!

Thumbnail of user kathya72
South Carolina
4 reviews
2 helpful votes
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November 16th, 2017

I have been using USTech PC Optimizer and Early Detection programs for about 4 years. I never have to worry about security issues, it is running in the background all the time. Plus, when I have speed issues or other problems, I just call and they fix it right away. Great Service!

Thumbnail of user ronb568
Arizona
1 review
0 helpful votes
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November 11th, 2020

My Clean PC was very nice and clean up my problem. They said that my computer should be clean once every week which I did not know how, they said if I called them they will clean my computer when I call them.

Thumbnail of user johnr2964
Missouri
1 review
0 helpful votes
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November 24th, 2020

A gradual decline in my MacBook Air's performance led to me to THE SOLUTION--not surprisingly. Within minutes of 'registering' my issues, a My Clean PC tech support technician was in contact. Not twenty-minutes later my computer was back to operating splendidly. From experience I'm convinced one owes it to its computer, and to oneself, to invest in a subscription to MyCeanPC. As quickly as their technician(s) know the problem(s) or issue(s), these 'experts' devote their skills, they call on their experiences in computer problem solving. I strongly recommend MyCleanPC. In fact based on experience I give them my highest recommendation. You'll be happy that you respected your computer, AND yourself, by going for 'the best!' As the English would say, MyCleanPC is 'spot on!'

Service
Value
Quality
Thumbnail of user judym1
Texas
1 review
2 helpful votes
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September 21st, 2010

MaxMySpeed fixed my computer, took about 4-5 hours, found many errors, viruses, malware, that was making my 3 year old laptop freeze up. I have had Norton, McAfee, Spy Doctor, and other free anit-viruses, but apparently the virus I had was not letting them work. They also replaced my Windows Vista with Windows 7. Maybe my computer was beyond repair of the other online fixes, but what MaxMySpeed did, it worked, and they will be available for further problems it encounters.

Thumbnail of user frankc1
New York
114 reviews
844 helpful votes
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May 23rd, 2010

This is nothing more than a cleverly designed trap to convince folks that their computer is so messed up that they have to pay their fee NOW to get help.

Read the reviews (including mine) on www.CCleaner.com

This is the only reliable and TOTALLY FREE registry cleaning software. I even included a link to a simple tutorial posted on YouTube on how to use it.

Check that out, and STAY AWAY from this new wave of 'registry' and 'PC' cleaning software websites and products!

Thumbnail of user juliuss46
Michigan
1 review
1 helpful vote
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March 24th, 2018

I am very pleased with ust tech support, I have been with them a while now, and they take care of all my computer needs. They are fast, efficient, spectacular in their work, and I like how they keep my computer safe. I highley recommed them.And I like the new survey.

Thumbnail of user davidb85
Illinois
2 reviews
3 helpful votes
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August 2nd, 2012

I have been scammed by this company - at least that is my perception. I had dbl my speed (which worked great) and time came up to renew. When I clicked the renew button, somehow maxmyspeed page kept coming up vs dbl my speed - somehow I got renewal charges on both now - $39.99! Max my speed is SUPER slow - takes a good 20 min to scan and do a clean up, where as dbl my speed was just a few minutes. Not sure how this bait and switch happened and I will contact whomever regulates this... but now I have to make more calls or send emails to get this rectified. I WOULD NOT RECOMMEND MAXMYSPEED.com!

Thumbnail of user davidt583
Texas
1 review
0 helpful votes
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June 28th, 2018

Did as always great job done with speed most helpful. Why do I need to enter 100 letters when I can say what I want in less. Have you become part of the federal government

Thumbnail of user thomasd323
Illinois
1 review
1 helpful vote
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February 22nd, 2019

Just a quick suggestion. When asking for the review I would prefer if it was asked a day or so after doing your work so as to have time to find out how well my computer is actually working.

Thumbnail of user sueb66
New York
1 review
0 helpful votes
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September 17th, 2020

I recently had my computer worked on by a Technician, Jeremy. He was great! This company has friendly, courteous and professional Techs to help out, with any of my computer needs!

Thumbnail of user dominiquew30
Virginia
1 review
0 helpful votes
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August 13th, 2020

I originally had a blue screen error, which i tried to fix by researching possible solutions. They helped me resolve my internet connection problems, without having to factory default it.

Thumbnail of user rona1604
Connecticut
1 review
0 helpful votes
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March 7th, 2018

They were great in solving my problem. I know that it is very hard working with a 77 year old who really does not understand computers,. They are great.

Thumbnail of user scottc166
Texas
1 review
0 helpful votes
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December 12th, 2017

Problem not totally solved put I can print from the lap top now. Going to have to call net gear and find a solution to fix wireless printing capabilities.

Thumbnail of user leonardd28
New York
1 review
0 helpful votes
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March 9th, 2018

They always resolve any problem I had. Very professional, friendly personal and so easy to deal with
Have used them for many years and find this service very reasonable

Thumbnail of user donp31
Illinois
2 reviews
5 helpful votes
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November 23rd, 2014

Write your review to help others learn about this online business BAD PASS ON THIS ONE!
IT SAID I HAD 650 ISSUES MY COMPUTER WAS JUST SET TO OUT OF BOX CONDITION!
IF YOU DOWN LOAD IT ITS HARD TO GET RID OF! BUYER BEWARE!

Thumbnail of user johnf2582
Massachusetts
1 review
0 helpful votes
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October 2nd, 2020

My computer was taking forever to boot up and opening programs was slow. Ravi Kumar the technician solved my problems in no time. Thanks US Tech support JF

Thumbnail of user christophery2
New York
1 review
8 helpful votes
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May 30th, 2014

This software is completely bogus. Just for fun, I installed it on a new computer with a fresh install of Windows 7 (OEM disc provided by Acer).
Lo and behold... the software found 1124 "ERRORS" and that I need to buy the software immediately.
Being that I erased the hard drive and installed Windows 7 from disc, and then immediately installed "mycleanpc", not having installed any other program, and not even having connected the computer to the internet, somehow this computer has over 1000 errors in its' OUT OF THE BOX state.
This is obviously bogus.
SCARE WARE.
After satisfying my curiosity, I erased the hard drive again and re-installed Windows 7, which is the only way of getting rid of the mycleanpc software.

Thumbnail of user annc467
Florida
1 review
0 helpful votes
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January 22nd, 2020

So many problems after installing Windows 10 on my Windows 7 pc. But now they are all gone. No more hassles trying to do the things I do and all my drivers work as well. Great value. Thankyou.

Thumbnail of user sylviad29
Florida
1 review
0 helpful votes
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March 6th, 2018

Great service my computer was running really slow I called tech support. They fixed the problems. They took time to get rid of the Spy Ware. My computer runs like new
Thank you for all your help.

Thumbnail of user lous41
Texas
1 review
0 helpful votes
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December 5th, 2017

After several days and three or four different phone techs one which was Jose. He finally understood and got me through this mess. You should give Jose a great big pat on the back and big raise.

Thumbnail of user debbiec384
Washington
1 review
0 helpful votes
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December 17th, 2019

We called as we were on a suspicious call that was helping us on our computer problem, only they gave me a ticket number & I called UST123 to see if that was in fact a real ticket they were working on NOW. They said no and walked me through how to safely get them out of my computer, the technician who helped was Jason and he was knowledgeable, patient and kind - peace of mind!

Thumbnail of user donaldb720
South Carolina
1 review
2 helpful votes
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October 28th, 2020

The technical support I received was effective and efficient. I do not understand why there is a character number requirement, I have nothing further to say.

Thumbnail of user hellog
Tennessee
1 review
11 helpful votes
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December 28th, 2013

I tried this after not reading reviews. I had 1228 errors and I had to call them to have to fix them. They charged my 29.95 to fix it. I told them OK and they cleaned the errors. I restarted my computer to make sure they fixed them and I should have seen zeroes. I got more than zero. What jerkin' off idiots. I called them and threatened to sue them since I"m a lawyer. This terrorist girl named "Asia" picked the $#*!en phone. This $#*! tried to call me down and threatened to call 9 1 $#*!en and she wanted me to give some adios on the mother$#*!en phone. Then I called her a $#*! and a $#*! and I hung up and took my computer to a shop. My computer is now fixed and they even cleaned the errors. Praise the lord for them.

Thumbnail of user emoryv1
Texas
1 review
0 helpful votes
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December 14th, 2017

Anytime I have a problem it is always resolved. I have been lucky I guess that it was Tony 171 i think again. Great TECH and hope that is who I deal with all the time. Hope all the Techs can follow in is steps. THANKS AGAIN for your support.

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From the business

MyCleanPC offers Windows PC optimization software which improves computer performance. With over 1 Million users – MyCleanPC is one of the leading PC optimization solutions in the market.

Business History

Started in 2011, MyCleanPC PC Cleaner is a downloadable software that finds & removes adware, file system errors, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you’ve completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items.

Company Representative

Thumbnail of user seanw79
Sean S.
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Please call 801-857-2368 and one of our reps would be happy to help you.

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