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    Myefox.it

Myefox.it

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Overview

Myefox.it has a rating of 3.8 stars from 68 reviews, indicating that most customers are generally satisfied with their purchases. Myefox.it ranks 243rd among Mobile Phones sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
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How would you rate Myefox.it?
Top Positive Review

“Xiaomi redmi 4 pro”

Fabio T.
2/25/17

Great phone, perfect delivery (time and quality) and price. Good support from customer service due to not availability of the chosen colour, kindly replaced with more expensive one without surcharge. Something to improve: answering time (more than 24 h is quite long time).

Date of experience: 2/24/17
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Top Critical Review

“Unfair, neve again”

Alberto V.
2/10/18

Bought a smartphone with apparently competitive price (40 cheaper than amazon). The mobile phone I received was not water resistant as it claimed. After just 3 days I had serious problems and the phone stopped working. There is started a nightmare: email support barely able to write in English, denying any for of refund and asking me to ship to china the product. I had to start paypal formal complaint procedure in order to receive consistent reply (luckily I used paypal!). Shipping expenses have to be paid by the client and their policy are not in line with minimum European standard (es. Refunds are never guaranteed, partial refund like 70% is possible only after 3 days and then the product can only be repaired or substituted forcing the client to pay and wait for shipping). My conclusion is that despite apparently good prices it is absolutely nonsense to buy here any product.

Date of experience: 2/10/18
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Reviews (68)

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ho acquistato (10)
Thumbnail of user albertov11
Italy
1 review
0 helpful votes
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February 10th, 2018

Bought a smartphone with apparently competitive price (40 cheaper than amazon). The mobile phone I received was not water resistant as it claimed. After just 3 days I had serious problems and the phone stopped working. There is started a nightmare: email support barely able to write in English, denying any for of refund and asking me to ship to china the product. I had to start paypal formal complaint procedure in order to receive consistent reply (luckily I used paypal!). Shipping expenses have to be paid by the client and their policy are not in line with minimum European standard (es. Refunds are never guaranteed, partial refund like 70% is possible only after 3 days and then the product can only be repaired or substituted forcing the client to pay and wait for shipping). My conclusion is that despite apparently good prices it is absolutely nonsense to buy here any product.

Date of experience: February 10, 2018

Thumbnail of user fabiot10
Switzerland
1 review
0 helpful votes
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February 25th, 2017

Great phone, perfect delivery (time and quality) and price.
Good support from customer service due to not availability of the chosen colour, kindly replaced with more expensive one without surcharge.
Something to improve: answering time (more than 24 h is quite long time).

Date of experience: February 24, 2017

Thumbnail of user riccardom19
Italy
1 review
1 helpful vote
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February 28th, 2019

I bought several phones from this store without ever having a problem. Then, in July 2018, I received a defective telephone ( 110), purchased from the German warehouse: after several emails and as many attempts to solve the problem via software, they asked me to send the phone back to their warehouse in China ( 30). After a few months and several reminder emails, the phone returns with the exact same defect when I sent it. Despite countless requests for reimbursement, they paid me with a 20 coupon, which I declined (February 28,2019). Unprofessional!

Date of experience: February 28, 2019

Thumbnail of user stefanog16
Italy
1 review
0 helpful votes
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February 26th, 2019

Bought a smartwatch in early December, attracted by the very competitive price. Arrived in February, long times but put into account as chosen economic expedition from China.Via the web you can track the package, myefox has always responded to my emails when I asked for information on the package.The product conforms to the one I have chosen

Date of experience: February 26, 2019

Thumbnail of user fabriziod2
Italy
1 review
0 helpful votes
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September 12th, 2018

Great smartphone fast, very light and intuitive. Also satisfied with the battery life. The product corresponds exactly to the characteristics shown in the description!
Fast and hassle free shipping myefox.it recommended!

Date of experience: September 12, 2018

Thumbnail of user peppen
Switzerland
1 review
0 helpful votes
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September 5th, 2019

Very bad experience. Very bad experience!
No communication is chat, email, facebook.
Telephone charged for the first time and battery that was about to explode.
I do not recommend shopping because if you need assistance this is non-existent!

Date of experience: September 5, 2019

Thumbnail of user alessandrom44
Italy
1 review
0 helpful votes
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December 21st, 2018

Professionalism and kindness. The staff responsible for after-sales assistance was exemplary. He immediately understood the problem and found the optimal solution without waiting for time, delivering the order very quickly. Thank you.

Tip for consumers:
Professionalism and kindness

Products used:
UMIDIGI ONE PRO (VDMHAUMONEP)

Service
Value
Shipping
Quality

Date of experience: December 20, 2018

Thumbnail of user trut40
Ireland
1 review
1 helpful vote
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June 5th, 2017

Ordered and paid for phone Letv Le Max, unfortunately item was not available to ship from warehouse. After contacting customer support within few days the full amount was refunded. The four stars goes to the support willing to help.

Date of experience: June 5, 2017

Thumbnail of user giovannid6
Italy
1 review
0 helpful votes
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August 18th, 2016

Myefox is my best internet seller. I have bought a lot of goods, smartphones, notebookes, tablets. I had no problem. The purchase has been always perfect, quick, safe. The delivery the same, both from Europe both from Asia. Myefox has become my favourite e shop. I suggest you to try. Christmas is coming. Maybe you can find a gift for you or your family.

Date of experience: August 18, 2016

Thumbnail of user antoniof27
Italy
1 review
0 helpful votes
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February 17th, 2017

Always available to the customer the assistance of Myefox service. Ready to solve any problem of the order management. I made several purchases on the site and I found myself very well, both for the reliability of both products and for customer support. Really to recommend purchases on this site and the products are also cheaper.

Date of experience: February 17, 2017

Thumbnail of user gabrielea7
Italy
1 review
1 helpful vote
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January 9th, 2019

Up to now a very responsible service as in the past when I first got in touch with myefox for the first time. Do hope to receive the ordered product in time and in perfect conditions like the one I ordered in the past

Date of experience: January 8, 2019

Thumbnail of user stefanou
Italy
1 review
0 helpful votes
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March 7th, 2017

I bought one Gigaset Me Pro from this site. The shipping was very very fast, only 5 days to receive the phone from Eu warehouse.
Very good aftersales service and communication.
For sure I will buy more products from this shop.
Thanks again.

Date of experience: March 7, 2017

Thumbnail of user sianog
Italy
2 reviews
0 helpful votes
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March 11th, 2017

I bought a phone that UMI MAX has had overheating problems that made it unusable. I contacted Myefox and they said immediately. They asked me, after I sent a short film, they asked me to send him the phone failure. Meanwhile they sent me another phone of a higher value of which I am waiting for the delivery. Very helpful and friendly. I will continue to buy from them.

Date of experience: March 11, 2017

Thumbnail of user giuseppec22
Italy
2 reviews
0 helpful votes
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January 12th, 2019

I made several purchases of Smartphone, I would like to recommend this company that stands out for its professionalism and expertise before and after sales

Date of experience: January 11, 2019

Thumbnail of user fabiob22
Italy
1 review
0 helpful votes
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January 23rd, 2017

My order will arrive in Italy on 26 january. The payment with paypal was made on 01.01.2017. This was a presale. Support by email is very fast. Excellent service, overall satisfied!
Thanks, Fabio.

Date of experience: January 23, 2017

Thumbnail of user robertot11
Italy
1 review
0 helpful votes
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January 12th, 2017

Ad promised my order arrived in Italy on 9 january. The payment with paypal was made on 25 November. Notice that this was a presale. Delivery. Excellent service. It worth. Thanks Myefox.

Date of experience: January 12, 2017

Thumbnail of user advensidord
Italy
1 review
1 helpful vote
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February 18th, 2019

Excellent seller with highly positive communication service, I personally recommend worldwide, and regarding to the item I acquired ( ELEPHONE SOLDIER) base on ANTUTU benchmark app read out the item is original in all aspect, Thank you guys keep up the good work, never fail someone ok!

Date of experience: February 15, 2019

Thumbnail of user stamatisz
Greece
1 review
0 helpful votes
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October 11th, 2018

The company has very good prices on all the smartphones I've bought 3 I'm very happy with the products and with the contact I have with my company I closed all the problems I highly recommend Thank you very much

Date of experience: October 10, 2018

Thumbnail of user fabriziov
Italy
1 review
0 helpful votes
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February 9th, 2017

Real a great seller, if you have a problem they help you in a so wonderful way, i have a problem with a phone lsot and they sent me another instantly! Really great! Buy there

Date of experience: February 9, 2017

Thumbnail of user armandom16
Italy
1 review
0 helpful votes
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February 4th, 2017

It is the first time for me on this web site and I can say I will use it again. Fast delivery, excellent support by email. I can reccomand this web site for all your buyings from China.

Date of experience: February 4, 2017

Thumbnail of user andream321
Italy
1 review
0 helpful votes
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January 4th, 2019

Perfect item... no problem with the customer care office when I had something to ask. Always available every hour of the day or night

Date of experience: January 4, 2019

Thumbnail of user stefanog6
Italy
1 review
0 helpful votes
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March 1st, 2017

I bought two times by them and, after a problem, they were in contact with me for everything. I can't find better resellers on the market!

Date of experience: March 1, 2017

Thumbnail of user marcoz6
Italy
1 review
0 helpful votes
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June 6th, 2017

Very good service, serious and wonderful comunication.
Every shopping i had no problem. If you have any problem they refund you immediately and every transation are notificate with email.

Date of experience: June 5, 2017

Thumbnail of user robertob36
Italy
1 review
0 helpful votes
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March 4th, 2017

Good quality good price, when you con be also fast in shipping like this time it is perfect. I like very much to buy from China.

Date of experience: March 4, 2017

Thumbnail of user lucior6
Italy
1 review
0 helpful votes
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November 15th, 2018

Order received as described, very effective and responsive customer service. I can not say anything bad about them.

Date of experience: November 13, 2018

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About the business

Gentile cliente, Abbiamo dei accessori elettronici sul Amazon, come Batterie esterne, Powerbank, Custodie protettive, Supporti Stativi, Caricatori/Caricabatterie da auto, Hub, Caricabatterie wireless, Speaker bluetooth, Pellicole di Schermo... Siamo...

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