MyFlowerapp has a rating of 1.1 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyFlowerapp most frequently mention customer care, coupon code, and fraud company problems. MyFlowerapp ranks 278th among Flower Delivery sites.
Report Myflowerapp to cyber police. They are taking money from people and playing with people's emotions on precious occasions. I ordered cake for my daughter on her anniversary and didn't get anything. Please report this app so that other people will not face same problem in future.
I ordered orchids for my wife on valentine occasion and its been two days past the scheduled date and the order is not to be found. Got no SMS confirmation upon ordering, just got an email confirmation. There are no customer care number to call and they do not respond to their enquiry form. I have paid Rs 1780 and I'm sure my money has gone for a toss. They are just minting money on customers emotions. Totally avoid these guys or else you will end up getting frustrated.
Report Myflowerapp to cyber police. They are taking money from people and playing with people's emotions on precious occasions. I ordered cake for my daughter on her anniversary and didn't get anything. Please report this app so that other people will not face same problem in future.
Date of experience: March 17, 2023
Don't choose to buy from this website This website is scam.dont waste your money and time with that.most of the good reviews are fake.I ordered birthday cake 1 week before of the child birthday.they didn't update and cancel the order.they repayment through their wallet only.its totally waste. Don't choose it and loose your money
Date of experience: August 26, 2023
This site is for cheating the customers. They have developed a website and created a payment gateway to take customers money. On the delivery date, they will send one apology email for not delivering the item you ordered. Then they will say, they cannot refund but put the money in the wallet. Afterwards you will not get any response or service from them. You will lose the money. Please do not order. Report to the police.
Tip for consumers:
Dont buy from this website. It is a scam
Products used:
cake
Date of experience: August 28, 2023
I had ordered a cake and flowers from this site,one guy called me he will cancelling the order and then no refund and the guy went unreachable.So what i understood is this site is a complete scam when you pay your order wont be delivered as they dont exists,they are conmans and scammers.
Tip for consumers:
this site is fraud and scam as you can see the ratings,all people are just scammed by these site.
Products used:
flowers and cake
Date of experience: October 1, 2023
I was going through the same problem as most of you were facing- cancelled order,non answering of calls, no response on emails and no refund. Tired of mailing them daily I went and filed a complaint in cybercell against them.So after 1 month 8 days these guys refunded me Within 24 hours after an email from police department was sent to them. And this is what I would suggest you guys to do too. It's troublesome but why to let go off our money! And also this app owner should realise that people are not fool here!
Date of experience: September 14, 2023
I never see an irresponsible site like this. I had ordered a cake. But not only did they not deliver, they did not give any update. In the end I had to buy another cake from another shop. When I contacted them in a way, they said that it was a technical issue. No refund has been given till now. It is a fraud company. No one will purchase anymore.
Date of experience: July 21, 2023
Very bad quality of product and very expensive. Don't ever buy from here. The teddy they showed was very nice but sent a cheap 100 rupee teddy and charged 1900 for that teddy and rose bouquet.
Disgusting.
Tip for consumers:
Please don’t use this website. They are a scam
Products used:
The cheap 100 rupee teddy that costed me 1900
Date of experience: January 1, 2023
They charged me for same day delivery and on the day informed that courier is not available. They took two days time. Once you whatsapp them they will block you and will never answer your calls.they are frauds and thieves
Products used:
Combo gift
Date of experience: February 23, 2023
My dad ordered orchids for my brother in the occasion of his anniversary. But till date the order has not been delivered. The app has no telephone numbers and neither do they reply back to queries. One must report them to cyber police as they are duping people. Big time fraudsters. Stay away from these scamsters. I would have given them a minus rating.
Date of experience: April 22, 2023
I have ordered a gift, its been now 2 months. Order not delivered and i am seeking for refund so the company is doing investigation since 2 months whether to process my refund or not.
Its fraud company, do not order anything from this.
Tip for consumers:
I have ordered a gift, its been now 2 months. order not delivered and i am seeking for refund so the company is doing investigation since 2 months whether to process my refund or not.
its fraud company, do not order anything from this.
Products used:
I have ordered a gift, its been now 2 months. order not delivered and i am seeking for refund so the company is doing investigation since 2 months whether to process my refund or not.
its fraud company, do not order anything from this.
Date of experience: August 31, 2023
I have bad experience with this My Flower App. Do not buy from https://www.myflowerapp.com/contacts website. After payment they will cancel your order with unavailability of stock reasons. They will not refund amount after multiple reminders also.
Date of experience: October 6, 2023
These people taken my order before 3 days itself And shown in website if you are giving pincode it shows whether able to deliver or not.On the day of occasion they passed me message cannot deliver and they given coupon code in place of refund.But that coupon also not valid.Done so many followups and they are not even replaying after 3 mails.They are doing biggest fraud activity.Dont order from here.
Date of experience: March 29, 2023
Pathetic service, they are fraud. No customer care no refund. I got bouquet next day 10 pm and it was of very cheap quality. Not worth. I tried to reach CC for timely delivery but no response from CC. Don't order from myflowerapp
Tip for consumers:
Don’t use
Products used:
Bouquet and gift
Date of experience: February 15, 2023
I've had by far the worst experience of ordering a cake online. Firstly, they cancelled on my order in the last minute and I couldn't send a gift to a loved one. Instead of apologising they proceeded to be rude to me on the call. Their so called refund was to put my money in my wallet, in their app. My advise for you ppl is that before you sell things online, learn to treat your customers the right way. I witnessed the absolute worst! I request my fellow online-shoppers out there to take your time to read reviews before you order from cheap clowns like these.
Products used:
Cakes
Date of experience: June 30, 2023
Literally scammed me. No delivery and they keep ignoring my emails and calls. All their contact numbers are closed and probably fake. Avoid ordering from them. I ordered a cake and chocolates they have accepted the order and also received the money fully. But they have not delivered cake and chocolate because of no valid reason. But the main part is they won't answer the calls after that and won't return the money back. Worst site is ever seen.
Date of experience: July 24, 2023
My Order- ******* was to be delivered on 31.8.2023 by 9:00 AM. The order isn't delivered and the status is still on order confirmed level. None of their numbers work neither they respond to the email.
Products used:
Pathetic
Date of experience: August 30, 2023
I ordered cake and flower combo to give a birthday surprise for my loved one. I was quite excited to do so. I was waiting for order to be delivered. They promised to deliver the order in midnight but at the last moment they denied to deliver the order. They also charged extra for midnight delivery. When i asked to refund the money than they refunded money in form of coupon code. When I denied to accept the coupon code, as my experience is worst with the services so I am not going to use it's services in future, they denied to refund money in my account.
Don't ever arrange any surprise for your loved one from this website. They will spoil it.
Tip for consumers:
They charge extra for delivery.
Products used:
Cake and flower combo
Date of experience: April 29, 2023
I ordered a bouquet for my friend's birthday.one day before the function,they called me and told me my order is canceled because they closed their branch near my place then immediately cut the call.i was going to ask about refund.but they cut the call and I tried soo many times calling that number but they didn't take call.then i texted to that number asking my refund.all the messages were seen but they didn't reply at all.I lost all my money.such a fraud people.please don't fall for their scam.
Date of experience: June 2, 2023
I ordered a mixed rose flower bouquet for mothers day. My mother got it on time and was happy but what she received was just red roses,not mixed and there was no vase for which I paid extra. The delivery guy took a photo of my parents telling them I asked for it which mainly disappoint me because I never asked for it. I really hope they are not going to misuse it.
Please note the vase in the photo is ours,my mother just put the bouquet in the vase.
Tip for consumers:
I should have checked the reviews
Date of experience: May 14, 2023
I happened to use this website twice. First time, they took extra charge to deliver the same day and they delivered after 2 days.
2nd time, they didn't deliver at all. And no reply to the emails or chats after trying 5 times and finally someone in the chat sent a message that my order was cancelled and it is added to my flowerapp account.
No reason or email of this cancellation. I asked to refund to my back account and not to app. But no reply.
So guys, If u don't want to lose money, do not use this site. They are pathetic.
Date of experience: July 11, 2022
The worst service - paid extra for same day delivery / the flowers and the cakes were deliverd one day after the birthday! We also ordered balloons - and a packet of balloons was delivered:-)
Do not order! Even one star rating is too much
Date of experience: August 11, 2023
Please do not place any order from this site. Because this is a big fraud. Will take your order, then call you the day before your birthday to cancel the order. Then the matter of refund to you will do There will be no refund. Because you will be shown that the money has returned. If you follow them, they will give you coupons. If you make a new order from the coupon, they will send the item without a location, which will not be of use to you.If you order a cake of 1 kg, it will be 500 g. Everything will be incomplete. So don't order wisely. Jitendra *******164
Products used:
Birthday cake
Date of experience: September 11, 2023
This delivery was a total disaster.
1. I had booked the Peach Promise Bouquet which costs Rs. 849. Instead I received some different flowers that was not my order.
2. I had paid an extra Rs. 549 to double the flowers. This was not fulfilled, however they charged me for it.
3. I paid an extra fixed time delivery charge of Rs. 195. This order was delivered at the wrong time at 4pm instead of 9pm.
Since there is no contact number provided, only an e-mail which does not respond.
DO NOT BOOK ANYTHING FROM THIS SITE!
Date of experience: October 26, 2022
I ordered 1 cake and some chocolates 2 day before the occasion, they will accept my order and they will confirm my order and i paid, but I didn't get my order, and they sent message in occasion day your order is cancelled you will get refund. But till now they will not done any refund, Please don't make any order from this cheating company.
Date of experience: May 13, 2023
We had ordered for sugar free cake from their website to be delivered for an occasion, since the customer is diabetic, however, they said on the day of delivery they don't have sugar free cakes. And that we should let them send a normal cake. So obviously we said that since the customer is diabetic and on insulin, we need sugar free cake only, and that was promised and is in the order receipt as well. So they said they can only give us store credit, which is ridiculous, since we only required sugar free cake as per the order which they don't have. Later, they said ok, that they will refund the money, however, till date we have not received any refund and no communication from the company. They do not answer phones, and are not reachable. It is disappointing how such a company is still allowed to function in this country. In any other country this would have been shut down a long time ago. Just disappointing.
Date of experience: August 28, 2023
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Dear Syed,
Sorry for the inconvenience caused to you,Kindly share your registered Email ID / Order ID so we can check further.
Sincerely
MyFlowerapp Team