MyFlowerapp has a rating of 1.1 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyFlowerapp most frequently mention customer care, coupon code, and fraud company problems. MyFlowerapp ranks 278th among Flower Delivery sites.
Report Myflowerapp to cyber police. They are taking money from people and playing with people's emotions on precious occasions. I ordered cake for my daughter on her anniversary and didn't get anything. Please report this app so that other people will not face same problem in future.
I ordered orchids for my wife on valentine occasion and its been two days past the scheduled date and the order is not to be found. Got no SMS confirmation upon ordering, just got an email confirmation. There are no customer care number to call and they do not respond to their enquiry form. I have paid Rs 1780 and I'm sure my money has gone for a toss. They are just minting money on customers emotions. Totally avoid these guys or else you will end up getting frustrated.
I'm not happy at all they are not punctual I have informed them this before I place order do you guys are available to deliver on this time and they have taken extra charge for delivering on midnight but they didn't delivered and not even responding me it will take time thankyou guys
Date of experience: March 19, 2023
Even I have been cheated in the similar way.Immediately registered a complaint through cyber police 1930. Share all the details to police.
It's high time to stop all such nonsense.Cyber police is really helpfull.
Date of experience: August 9, 2023
They cancel your order in the first place. Flowers and cakes are meant for special occasions/days, it is not something that could be reordered and delivered on some other day of their convenience. After canceling your order, instead of giving you a refund they give you a refund voucher code (an alternative for wallet cash). Worst part is when you try to use the voucher code for a purchase again with the exact same amount, it shows INVALID voucher. The customer service which is PATHETIC, then asks us to make an order for a bigger amount so as to make the voucher code valid. This one of the biggest scams I've ever faced.
Products used:
Cakes and flowers
Date of experience: May 29, 2023
Inspite of charging for the fixed time delivery, the flowers never arrived. There was no confirmation of cancellation even by the. It was only when we checked, they said the order has been cancelled and the money will be refunded. But there has no money refund even. Just a scam!
Tip for consumers:
Looks like a scam!
Products used:
Flowers, which never arrived
Date of experience: August 21, 2023
Ordered orchid flowers delivered roses, ordered heart shape cake delivered normal round shaped cake, ordered for special time delivery delivered 4 hours after... Never ever use this site...My order no. Was*******, was not able to reach them also...
Date of experience: January 18, 2023
If I could give a review in minus I would have done that.This people are Cheaters and scammers.report them to cyber crime. They are big time fraudsters. Let's end this criminals and stop them from scamming innocent people. So disappointed and mentally exhausted due to this app. They should be reported to authorities.
Tip for consumers:
They are scammers. They need to be reported to the cyber crime for looting people.
Products used:
I never received the product
Date of experience: April 20, 2023
Don't you think to use it ever total fake app. They didn't deliver your order, didn't refund your money. When you call them to ask about your refund they'll block your Number. Top of the Worst experience. Very Bad.
Tip for consumers:
Fake Top of the Worst
Date of experience: June 28, 2023
"I ordered flowers and cake as a surprise for my Mother and inlaws on this mothers day to surprise them but ended as a surprise for me. The order never showed up and there is no valid contact number to reach them. Tried to track the order since i placed the same it was showing due to heavy orders and deliveries it is takibg time to deliver ob time.
When asked about the refund via chat option they do not have refund policy. Beware of online orders like these. Absolutely terrible service and a waste of money. Please see the reviews before placing any orders with these scammers.
Tip for consumers:
Please ban these scammers
Products used:
Flowers and cake
Date of experience: May 17, 2023
Very Bad service, dont buy anything from them, they will take the money and not give things if we ask refund they will ask for 20-25% discount, even they dont have any contact numbers and reply also very slow.
Tip for consumers:
Dont buy, waste , they are fake
Products used:
Bday gifts
Date of experience: April 10, 2023
I'm from london and i found this site online when was looking for flowers for my girl who in india. I jst wanna say it's perfect and amazing. I got d same flowers which i saw in the pic on website. My girl loved it, she's like it's completely fresh how u made order from there.
Great cutomer support from beginning to end of the process. I must specially mention My advisor Kavya was so helpful, Service is smooth and straightforward. I would recommend deal direct to her.
Tip for consumers:
Grt.
Date of experience: March 1, 2022
I have ordered a gift to India 5 days prior to the date which I wanted it to be delivered. I have paid extra to choose a time slot for the delivery and it never got delivered. Towards the end of the timeslot got an email from them which just says " wallet refund code". There is no reason mentioned why they didn't deliver the order and decided to cancel the order without notice at the last moment. Even they are not refunding the amount instead just sending a code to be used which doesn't shows the total amount I paid.
Their contact number shows invalid and no response for the email I sent. The live chat feature is a crap too. They asked for your name, email and number and when we provide that their response is "order id" (in a very unprofessional way) and after providing it there is no response. This is turning out to be some kind of spam.
Date of experience: May 30, 2023
I have attached what you can review with. What they have on website and what was delivered. The cake received is on the right...since it was pathetic...had to get another cake locally. If you want your child's bday to be good. Stay away from this website.
Tip for consumers:
Stay away
Products used:
None
Date of experience: July 17, 2023
I placed an order, after 2 days says this items is not available in this such a location.
First of all if this item was not available the location why would you accept the order?
And refund is not available. Worst experience.
Avoid ordering on flowerapp. Unless you want to lose your hard earned money.
Tip for consumers:
just avoid using this site.
Products used:
lost money...
Date of experience: August 15, 2022
They simply do NOT deliver orders placed (the flowers were meant to be delivered over a weak ago). They do not answer phone calls, do not reply emails and only (not always!) reply to whatsapp messages (no calls - very odd!). They are a scam! Avoid them!
Date of experience: September 11, 2023
If you want to spoil your day then order here. I order cake for my son birthday and they didn't send any cake. And also they are not refunding money. They gave a coupon code to redeem that is also fake code. Totally this is a fake site. They are not responding also if I ask for valid code or refund. If there is any option to give 0 star then I will do it.
Products used:
I ordered cake but they never delivered it
Date of experience: September 5, 2023
This is fraud website, they will took money from you while ordering and then they will call you and say that they can not deliver to this address and when you will call them again for refund the same number will go out of service. Do no order anything from this websites.
Date of experience: July 15, 2023
I have ordered a cake last month(april,2023) and they have cancelled order next day on the occasion saying they cannot deliver to the adress and gave me wallet code. I have requested multiple times to refund amount to my original payment method. No resolution.
Today, i tried to order again using the wallet code they gave me but it says it is not valid.
Date of experience: May 17, 2023
Ordered flowers from Bangalore to be delivered for my mother in law in Kozhikode for mother's day...and it has not been delivered even after 10.30pm at night. Very disappointed.If they are not capable of taking orders and abiding to it then they shouldn't do it. They should have said cannot be delivered.I would have figured out something else. I depended on this service and could not give my mother what she likes on Mother's day.
Date of experience: May 14, 2023
I ordered cake flowers and teddies for my girl from this site
I regret my decision. This was the worst mistake because neather they deliver the cake on time nor flower was deliver and teddies was very small on size which did not match with the displayed one
Even the phone no provided was not working
I had a miserable experience with this(my floweraap) I strongly advice do not buy anything from this site. Because of there unprofessional habit my best days was ruined badly.
Tip for consumers:
I strongly don’t want anyone to be fooled as me by this myflowerapp
Products used:
Cakes and flowers and gifts
Date of experience: August 25, 2022
They accepted my order. Later called and cancelled it themselves. Instead of refund to credit card originally used for payment, they wanted to refund to their portal wallet! This is ridiculous. Who would want to use them again. I am still fighting for my refund and would go to consumer court. Don't use myflowerapp ever.
Date of experience: August 19, 2023
Don't order anything from them, i placed order on 29 april and one day of my delivery they called and cancelled my order. I tried to call them but no answer and afrer sometime they told me buy something else with that money and tried but the order is not delivered yet and also 1182 rupees. And now they are not answering my messages and calls. Big scammers dont trust them.
Tip for consumers:
Dont buy anything from them
Products used:
I ordered cake , chocolate and mugs but never delivered even no refund
Date of experience: May 16, 2023
The company promised to deliver flowers to Mahabaleshwar and I booked an order for delivering the flowers on their website. I paid via google pay. In the evening on the day of delivery, after asking them the status of delivery via email, they informed me that they cannot deliver flowers to that pin code and whether it was ok to deliver cake instead. On insisting them that flowers must be delivered and not cake, they said they will check and revert, however no further messages from them. The next day, I again reached out to them via email asking for a refund and they said that there will be extra charges for refund. I would steer away from this company. Give your business to other reputed service providers out there. Have a great day all. Gaurav R
Tip for consumers:
Steer clear of MyFlowerApp.com, instead go to a reputed flower delivery app. These guys are shady.
Date of experience: April 1, 2022
I'd ordered once and the cancelled the delivery on the date of delivery, also they didn't refund properly instead gave a coupon code and no other choice hence had to order again and they delivered the cake so late, also a cake worth1200 looked like 600rs cake... Very disappointed, such scammers. I'd give no rating
Date of experience: September 14, 2023
We ordered flowers from them to be delivered in Pune. At first they stated that the payment did not go through hence we paid it again. Despite me informing them that my credit card has charged me for it. Then after making the payment (FOR THE 2nd TIME) they did not deliver the flowers and when I asked them to refund the money they said they cannot & we have to order again. Despite constantly reminding them that we don't need their service they are now net even responding to emails. They are nothing but scams & just want to cheat you of the funds.
Tip for consumers:
DO NOT USE THIS SITE!!! THEY ARE THIEVES!!!!
Date of experience: September 30, 2022
I have ordered a cake from them. They take order my money got deduct and then they said sorry we are not able to deliver at that location so initiating the refund. Its been one month i didn't receive any refund. Their phone number never works. They are cheaters who took our hard earned money by doing frauds. This is fraud company and these shsmeless guys are cheaters. Please everyone dont fall in theri trap. God will definitely punish the owner masterminds of this company.
Products used:
Cake
Date of experience: August 23, 2023
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Deep, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.