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MyFlowerapp has a rating of 1.1 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyFlowerapp most frequently mention customer care, coupon code, and fraud company problems. MyFlowerapp ranks 278th among Flower Delivery sites.
Report Myflowerapp to cyber police. They are taking money from people and playing with people's emotions on precious occasions. I ordered cake for my daughter on her anniversary and didn't get anything. Please report this app so that other people will not face same problem in future.
I ordered orchids for my wife on valentine occasion and its been two days past the scheduled date and the order is not to be found. Got no SMS confirmation upon ordering, just got an email confirmation. There are no customer care number to call and they do not respond to their enquiry form. I have paid Rs 1780 and I'm sure my money has gone for a toss. They are just minting money on customers emotions. Totally avoid these guys or else you will end up getting frustrated.
Fake and scam company.
Bloody people are playing with peoples emootion.
On 5th of June 2023 on occasiion of my wife Birhday had orderd flowers with chocklates.
Paid additional Rupees 195 to fix a delivery slot.
In total i paid Rupess 2443 which was immediated debited from my account.
Around 4 PM (5th June 2023) in the evening we received call from mobile number *******128 and told us that order is cancelled and our money will be refunded within 24 hours.
Once i got this information thought of knowing more of this company, it was really shocker when i saw the reviews and came to know this is fake company.
Moreover then money this bloody people are playing with emotions of people.
I have already sent a detailed mail to cybercrime department in Noida.
Hope the action will be taken against this fake company.
So that they cannot cheat few more in future.
Tip for consumers:
This is a fake company, no one should not fall trap with these bastards in future.
Date of experience: June 7, 2023
Myflower delivered cake and gift on time. I really appreciate kavya( support executive) make this happen. I would like to give 5 star rating to this app.
Date of experience: February 25, 2022
I ordered 1st aug he telling not delivered in your area and 7 to 10 days u will get refund still not resolved this is $#*!ing app don't order any one
Date of experience: August 16, 2023
I would like share my experience with my flower, I ordered a gift package and the delivery was made very swiftly, very good customer services especially would like to thank kavya which took my order on priorty and gave me updates regarding my order personally, VERY GLAD TO OPT FOR MY FLOWER, WOULD LOVE TO DO SO again.
Date of experience: February 28, 2022
Thank you so much for your kind words, Jatinder. We really appreciate you taking the time out to share your experience with us.
Horrible service. Items are cancelled at the last minute, no refund, useless service. Responses to their support email shows undelivered.
Date of experience: August 21, 2023
They does not pick up phone and has not delivered order and has taken my money and spoiled my birthday surprise, May Court punish these fraudsters, will go on Twitter
Tip for consumers:
Really spoiled our mood, may court and God punish them
Products used:
Order was not delivered, chocolates hamper was there which was not delivered
Date of experience: May 18, 2023
This website is a fraud website it won't delivered any gifts on top of no response from customer care
Date of experience: February 18, 2023
I ordered gifts. They didn't deliver & No response from customer care.! I lost my money and time aswell
Products used:
Gifts.. Not Delivered
Date of experience: June 14, 2023
Yet again you screwed up!
1. Complete order is not delivered - white teddy and greeting card is missing
2.No responses in your live chat windows
3. I was in the chat last night until 2:00 am and tried to explain everything clearly and was assured the order will be given by 1:00 pm
4. Poor customer service! No phone numbers to call! 5. No escalation point to reach out
6. When I called the local shop he confirmed that the order was placed for flower and cake only and nothing told to him about teddy and card
So basically you take payment for full order and process partial orders and completely fool the customers
Last time also you missed part of the order and tried to compensate it with coupon. I was kind enough to let that go considering that would have been your first mistake! But it looks to be a pattern that you are regularly following! Taking payment for all items but delivering some of them.
Also your email response time is pathetic. This order was placed way ahead of time so there was a lot of time for you to prepare. But until the day of delivery you had completely forgotten about it! I had to remind constantly so that at least some part of the order was delivered!
I know there would be reply coming from you as SORRY and you would try to do a refund or provide some coupon but I absolutely the special day was today and that is now ruined! All thanks to you! I might have some recovery financially in case of a refund but the emotional drainage happened for last 2 days can never be compensated! Hope you understand
I am sure I am not the first customer to have faced this from you! There could be more. Few may be emailing you about it and few chose to ignore. But with such commitments and ownerships your business will be at stake going further
Well this was my last order with you and trust me I would never recommend you ever to any of my friends! I am definitely going to put a negative feedback about you over web!
Good luck! God bless!
Date of experience: September 9, 2022
I place an order on Father's day till now i.e. 29/06/2023 have not received anything and my amount is deducted 894, till now didn't receive refund.
Date of experience: June 28, 2023
To this company I made payment but there was no delivery nor they refunded the amount.
DO NOT PLACE ORDER WITH THIS RUBBISH COMPANY
Products used:
Cake, Flower Bouquet and Chocolates
Date of experience: February 1, 2024
I had ordered a cake for Rs. 699/-(order #******* dt 12.06.2023) Wheareas the cake was not delivered. I requested for refund. They said I may order something else using their coupon Code. All Rubbish.
After two days a representative of Myflower called and said that a refund will be made and asked me to log on to SBI ONO and lured me to get my Bank Details. Also offered that he will provide additional Rs. 1000 as Gift Coupon.
MyFlowers are Cheaters. Dont get fooled with this COMPANY. There is no option for ZERO Rating, otherwise they do not deserve a rating of 1.
Date of experience: June 27, 2023
They never delivered my ordered cake and when i asked for refund they started barganing, These kind of people should be behind the bars.
Tip for consumers:
Kindy do not use their website. They are heavily investing money in google ads and will never deliver your items.
Products used:
Black Forest Cake
Date of experience: October 2, 2022
Thus is a fraud Company where my ordered did not delivere and no customer care available. Please spread this subject and beware
Date of experience: July 18, 2023
My husband ordered a cake and they didn't deliver it. Its a fake website. Please don't order from here.
Products used:
Ordered cake, didn't get delivered
Date of experience: July 23, 2023
Dear Pooja,
Sorry for the inconvenience caused to you,Kindly share your registered Email ID / Order ID so we can check further.
Sincerely
MyFlowerapp Team
They are charging extra and still not delivering things
Useless
No place to contact also where to complain
Date of experience: October 25, 2022
Please don't order from here. Its a scam. Now police will action on this.
Ordered a cake, got a call that it wont be delivered.
Date of experience: April 10, 2023
You have to pay money but no one will respond. Looks No accountability. Its matter of emotion for us. For then its s business if it works
Date of experience: June 29, 2022
Effective post delivery communication system through Chat box. On time delivery and satisfactory quality. Keep it up.
Date of experience: April 3, 2022
Thank you for the kind words, NK B! We’d love to continue providing great service to awesome customers like you. Thanks again!
They have taken money but didnot deliver my order, they are totally fraud website, means of collecting money only. Kindly do something about them.
Tip for consumers:
myflowerapp is just fraud and means of collecting money, they dont exist as a gift deliveruing company
Products used:
bouquet and cake order on birthday
Date of experience: April 15, 2023
It's a scam!. Be alert. Totally worstless app/ site. Paise lene ke baad ye log saaman deliver nahi karte or phone number switch off ke lete haii / phone receive nahi karte. I am facing this situation. So plzz don't use this App/ site
Date of experience: August 27, 2023
Neither they deliver nor they pay back the amount. Not only me, my wife too got the taste of, not their cake but their service. A big fraud
Date of experience: August 25, 2023
This is fraud app. I ordered cake and it was not delivered.
In addition to that I have done the payment and did not receive my money back
Date of experience: March 24, 2023
This is a total scam no shows no refunds
Everyone involved should be ashamed of themselves...this site needs to be taken down!
Tip for consumers:
Stay away!
Date of experience: October 4, 2023
Very very unsatisfactory service. Package is not delivered. Customer care not replying.
No option of cancellation
Date of experience: February 14, 2023
I have cake order at 09/09/2022 but not delivered and my amount not refundable
My order no *******
Tip for consumers:
My cake order refund my wallet
Products used:
Cake order
Date of experience: October 2, 2022
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Thank you so much for your kind words, Sachin. We really appreciate you taking the time out to share your experience with us.