MyGov.com.au

This website needs to be programmed by actual programmers and not a wannabe government agency! Stay away at all costs if you can

Person was rude, dismissive of my issue and offered no solutions whatsoever. As if you could call this a help desk.

Absolutely horrible system. Nearly impossible to login when you're overseas without an Aus phone number. The support is non-existent.

What can I say. Let's make a system to make everything impossible. Say contact is only online yet the site is down. Can't go there due to illness. Can't call as their phones just hang up as no one is available. So like it or not. They have isolated me from any assistance. Kawana Waters Canterlink. Medical certificates are to protect people. Kawana have refused mine stating I am high risk as they already knew. Told I was "providing an invalid medical certificate" by the supervisor and customer service. Complained when I got home only to be called a liar by Leah and Ella in complaints. What a nicely stitched up set up. Personal medical information lost, physical for work assessment done over phone by movement specialist. Seems the centerlink staff and leaders know better than my doctors who performed my surgeries. Emails sent to Ted O'brien (his receptionist told me not to act like a victim when she asked what the issue was.) very nice thanks Ted.
Scott Morrision
Tony Albanese
Hank Jongen
The Premiers Queensland.
Local members
I understand these times are very trying times although I do not want this issue to dissapear as has happened to my personal documents and information which has dissapeared at strategic times since my initial operation.
A response is still requested.

I run a small business which unfortunately needs to use an Auskey ( another piece of c--p from the ATO), was happy when they announced MyGovID - the expectation was that it would be an improvement, but they outdid themselves by creating an even larger steaming pile of C--p, they even developed a logo that looks like it.
I set up the ID alongwith a new RAM on 26 Feb as Auskey will be discontinued on 28 March, it doesnt work, have spent hours with their "help"desk to no avail. Still conflicts re: access, spent another 2 hours today as Auskey switches off in 48 hours.
I now have to purge 4 laptops and 3 mobile devices of anything to f=do with MyGov, and redo the whole process from scratch.

Its funny in a country where every bank has an app with the same function that works seamlessly- has a system of government access designed so that you cant function without spending a considerable amount of labour and resources managing non-productive administrative nonsense because some govt department in its pointy headed wisdom decided on an antediluvian process with shiny graphics should be the new norm.

Worst app ever. I give up trying to access it. Shove it. Would give it no stars. Wouldn't expect anything else from my government.

You are not able to link centrelink to mygov, I am fairly good at computers. Mygov really - 10
DO NOT GO NEAR IT. Visit centrelink to get rent assistance
Regards ky

I just want to make a complaint about a certain customer representative I spoke to on the phone today who was EXTREMELY rude. I was trying to get a link code for my MyGov so I could take out my superannuation. I spoke to a certain young woman by the name of "Bell". I had given her my bank account numbers, both my BSB numbers, my taxfile number, my address, my phone number, my date of birth and she said it wasn't enough. She asked for my driver's license so she could prove who I was. I had given her my driver's license number, she said THAT wasn't enough. She then asked me for my passport number. I had given her my passport number she said THAT wasn't enough and she still couldn't identify me. I WAS REALLY ANGRY! Eventually I gave up, it seems that no matter what proof I had of my identification she just didn't want to help me right from the very beginning of the phone call. IT IS AN ABSOLUTE DISGRACE THAT YOU HAVE PEOPLE LIKE THIS WORKING IN YOUR CUSTOMER SERVICE DEPARTMENT! NO WONDER YOU GET SO MANY COMPLAINTS!

No wonder people commit suicideNo wonder people commit suicideNo wonder people commit suicideNo wonder people commit suicide

One of the most user unfriendly sites I have ever been on!
Doesn't accept my ID docs. Absolute crap