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  • My JR Pass

My JR Pass

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Overview

My JR Pass has a rating of 4.8 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with My JR Pass most frequently mention customer service, and best price. My JR Pass ranks 15th among Travel Deals sites.

Positive reviews (last 12 months): 100%
Positive
2
Neutral
– 0
Negative
0
My JR Pass product 0
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How would you rate My JR Pass?
Top Positive Review

“Received it just in time”

steve h.
5/31/24

After trying to buy the JR Pass from the official website for two weeks, i finally called the Nippon Travel Agency and they directed me to their website where i purchased the JR Pass and it was delivered just a few days before my trip to Japan. Thank you!

Top Critical Review

“NTA is terrific, but not FedEx!”

Cynthia J.
9/9/23

I live in Michigan. From 2012 - 2019 (until COVID-19) I've ordered JR passes through NTA for groups of students and for myself. It was always a positive experience. The staff at NTA have always been great to work with, but I wish the company would allow more carrier options. FedEx delivered my JRpass to another house yesterday. It was a terrible experience. I had no idea where my package was delivered or how to contact FedEx. Thankfully I had NTA Gardena's phone number. When I called they offered to cancel the lost pass and send me a replacement by a different carrier. It was kind of them to help me. I appreciate it, as this is my final trip to Japan.

Reviews (144)

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Thumbnail of user bettyr1811
Betty R.
0 reviews
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“...”
October 9th, 2019
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Julia D.
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August 4th, 2019
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Sachchidanand J.
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“Easy to navigate”
July 20th, 2019
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salim j.
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“Fast and easy on time thanks”
October 31st, 2018
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Femmi n.
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“Fast shipping”
March 12th, 2018
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Harper J.
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“Fast service and best price”
October 23rd, 2017
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Panit B.
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“Excellent and easy to use”
September 19th, 2017
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Chris V.
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February 28th, 2017
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Jefferson D.
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August 11th, 2017
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ed G.
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June 7th, 2016
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Steve K.
0 reviews
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“Very convenient!”
February 19th, 2016
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HUGH R.
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“IT'S VERY USER FRIENDLY, EASY AND FAST SERVICE”
September 21st, 2015
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IT'S VERY USER FRIENDLY, EASY AND FAST SERVICE. THANK YOU.

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Lawrence S.
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March 22nd, 2015
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Hal B.
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August 7th, 2014
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Malia C.
0 reviews
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“Easy to complete purchase”
February 6th, 2020
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Jennifer H.
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“User friendly so far”
September 20th, 2019
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Susan L.
0 reviews
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“Good!”
August 15th, 2019
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Leslie K.
0 reviews
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“My pass arrived on time”
November 7th, 2017
Verified purchase

My pass arrived on time. I am satisfied

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Benjamin U.
0 reviews
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“Great!”
August 15th, 2017
Verified purchase

Great! Easy to buy．

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Kazuko B.
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“The new website is easy to navigate”
February 6th, 2017
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Nick y.
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May 5th, 2017
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JEAN G.
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“Good price”
January 10th, 2016
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Teruyasu Y.
0 reviews
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“None”
November 19th, 2015
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Peter K.
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“So far so good”
October 30th, 2015
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MAURICIO C.
0 reviews
0 helpful votes
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“OK”
August 22nd, 2015
Verified purchase
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