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  • My JR Pass

My JR Pass

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Overview

My JR Pass has a rating of 4.8 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with My JR Pass most frequently mention customer service, and best price. My JR Pass ranks 15th among Travel Deals sites.

Positive reviews (last 12 months): 100%
Positive
2
Neutral
– 0
Negative
0
My JR Pass product 0
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How would you rate My JR Pass?
Top Positive Review

“Received it just in time”

steve h.
5/31/24

After trying to buy the JR Pass from the official website for two weeks, i finally called the Nippon Travel Agency and they directed me to their website where i purchased the JR Pass and it was delivered just a few days before my trip to Japan. Thank you!

Top Critical Review

“NTA is terrific, but not FedEx!”

Cynthia J.
9/9/23

I live in Michigan. From 2012 - 2019 (until COVID-19) I've ordered JR passes through NTA for groups of students and for myself. It was always a positive experience. The staff at NTA have always been great to work with, but I wish the company would allow more carrier options. FedEx delivered my JRpass to another house yesterday. It was a terrible experience. I had no idea where my package was delivered or how to contact FedEx. Thankfully I had NTA Gardena's phone number. When I called they offered to cancel the lost pass and send me a replacement by a different carrier. It was kind of them to help me. I appreciate it, as this is my final trip to Japan.

Reviews (144)

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Thumbnail of user jenniferh6620
Jennifer H.
0 reviews
0 helpful votes
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“User friendly so far”
September 20th, 2019
Verified purchase
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Susan L.
0 reviews
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“Good!”
August 15th, 2019
Verified purchase
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Leslie K.
0 reviews
0 helpful votes
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“My pass arrived on time”
November 7th, 2017
Verified purchase

My pass arrived on time. I am satisfied

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Benjamin U.
0 reviews
0 helpful votes
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“Great!”
August 15th, 2017
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Great! Easy to buy．

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Nick y.
0 reviews
0 helpful votes
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“...”
May 5th, 2017
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Kazuko B.
0 reviews
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“The new website is easy to navigate”
February 6th, 2017
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JEAN G.
0 reviews
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“Good price”
January 10th, 2016
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Teruyasu Y.
0 reviews
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“None”
November 19th, 2015
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Peter K.
0 reviews
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“So far so good”
October 30th, 2015
Verified purchase
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MAURICIO C.
0 reviews
0 helpful votes
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“OK”
August 22nd, 2015
Verified purchase
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Chikage L.
0 reviews
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“Thank you”
June 16th, 2015
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Robert H.
0 reviews
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“Best value”
March 26th, 2015
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Mary E.
0 reviews
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“...”
March 10th, 2015
Verified purchase

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Merton R.
0 reviews
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“Good price, good wervice, quick delivery!”
October 8th, 2015
Verified purchase
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Christopher L.
0 reviews
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“Easy peasy”
November 18th, 2019
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Christian L.
0 reviews
0 helpful votes
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“Received quickly and everything corret”
July 16th, 2015
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Juan P.
0 reviews
0 helpful votes
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“Excelent service”
November 13th, 2015
Verified purchase

Excelent service
Delievery times are incredible

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JT G.
0 reviews
0 helpful votes
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“Price and service was great with NTA”
March 21st, 2014
Verified purchase
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JORGE A.
0 reviews
0 helpful votes
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“ALL GOOD VERY FAST AND EFICIENT”
September 2nd, 2017
Verified purchase
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