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My JR Pass has a rating of 4.8 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with My JR Pass most frequently mention customer service, and best price. My JR Pass ranks 15th among Travel Deals sites.
After trying to buy the JR Pass from the official website for two weeks, i finally called the Nippon Travel Agency and they directed me to their website where i purchased the JR Pass and it was delivered just a few days before my trip to Japan. Thank you!
I live in Michigan. From 2012 - 2019 (until COVID-19) I've ordered JR passes through NTA for groups of students and for myself. It was always a positive experience. The staff at NTA have always been great to work with, but I wish the company would allow more carrier options. FedEx delivered my JRpass to another house yesterday. It was a terrible experience. I had no idea where my package was delivered or how to contact FedEx. Thankfully I had NTA Gardena's phone number. When I called they offered to cancel the lost pass and send me a replacement by a different carrier. It was kind of them to help me. I appreciate it, as this is my final trip to Japan.
Why I need to order pass at least 10 days in advance? I can use Fedex overnight for delivery
Very easy but would be nice to have someone could call and talk to about questions.
Thank you for being so simple and easy. And arriving a day earlier than expected, too.
I tried various sites and this one was the most easy and secure so far.
Smooth and fast process. I was surprised by such a quick and trouble free services.
I am very satisfied with how easily & quickly my order was processed & received.
It is very easy when you give people a choice for shipping rate.thank you
Easy to fill out.
Received in 2 days.
Had to contact them by e-mail and received a prompt reply.
It was easy to order the rail passes and delivery was fast. Thanks!
Thank you for being extremely fast with the shipping! And for the follow up email. Great service.
It was very good, smooth as it should be. Thank you
Very easy to use. Very prompt confirmation and order delivery.
Your price is good and this is my second purchase from your company this year.
All information was comprehensive and ordering was easy.
Pat was superb in assisting with all planning stages of the trip.
So easy and exciting! I can't wait to ride japan rail!
So easy to find all the information I need and quick check out.
Convenient and secure. I trust Nippon Travel Agency. - Thanks!
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