• My JR Pass

My JR Pass

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Overview

My JR Pass has a rating of 4.8 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with My JR Pass most frequently mention customer service, and best price. My JR Pass ranks 15th among Travel Deals sites.

Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
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How would you rate My JR Pass?
Top Positive Review

“Received it just in time”

steve h.
5/31/24

After trying to buy the JR Pass from the official website for two weeks, i finally called the Nippon Travel Agency and they directed me to their website where i purchased the JR Pass and it was delivered just a few days before my trip to Japan. Thank you!

Top Critical Review

“NTA is terrific, but not FedEx!”

Cynthia J.
9/9/23

I live in Michigan. From 2012 - 2019 (until COVID-19) I've ordered JR passes through NTA for groups of students and for myself. It was always a positive experience. The staff at NTA have always been great to work with, but I wish the company would allow more carrier options. FedEx delivered my JRpass to another house yesterday. It was a terrible experience. I had no idea where my package was delivered or how to contact FedEx. Thankfully I had NTA Gardena's phone number. When I called they offered to cancel the lost pass and send me a replacement by a different carrier. It was kind of them to help me. I appreciate it, as this is my final trip to Japan.

Reviews (144)

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david G.
0 reviews
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December 4th, 2015
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Shusuke W.
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October 27th, 2015
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Sarah J.
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November 5th, 2019
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David T.
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October 14th, 2019
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hilda O.
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October 10th, 2019
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David M.
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April 18th, 2019
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March 9th, 2019
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Jesse L.
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January 18th, 2019
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A D.
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October 23rd, 2018
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Julianne K.
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August 4th, 2018
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Very easy to complete. Quick turn-around time.

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Wan T.
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June 6th, 2018
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GA B.
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April 9th, 2018
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Jeanette V.
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August 11th, 2017
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Aaron F.
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May 1st, 2017
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Barry P.
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July 6th, 2016
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October 22nd, 2015
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September 3rd, 2015
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Dayawansa H.
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July 3rd, 2015
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guoluhu Z.
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February 18th, 2015
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Chris R.
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January 19th, 2015
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Easy to do...thank you

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Takako K.
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September 12th, 2014
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July 28th, 2014
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James A.
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April 3rd, 2014
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Joan F.
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April 4th, 2014
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Malia C.
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February 6th, 2020
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