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MyLife

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Overview

MyLife has a rating of 1.3 stars from 428 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyLife most frequently mention credit card, customer service, and reputation score problems. MyLife ranks 155th among People Search sites.

  • Service
    45
  • Value
    48
  • Shipping
    20
  • Returns
    29
  • Quality
    45
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
19
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How would you rate MyLife?
Top Positive Review

“Worthwhile”

Agens S.
11/22/19

While the information is not always accurate, this site is critical for those of you who are on dating sites. You can corroborate much information to determine their truthfulness. You can get their most recent address in 95 percent of the cases and other cities and states in which they have lived. You can, more importantly, find out if they have any criminal offenses. I was about to meet a guy who had several... one for theft over $1000. Needless to say, I stopped communicating with him. I also found MYSELF... and the bankruptcy I filed decades ago. That didn't please me but it is what it is. The guy I'm dating now has NO criminal records, NO liens, No nothing. I feel safe. This site to me was worth the money I paid for 6 months.

Top Critical Review

“Don't be fooled. This site and its people hijack's SIM cards social media and then tries make money”

Timothy J.
3/13/24

Several people who have had their SIM card hacked within their phone and smart tv's has seen their stolen personal information on this.site.and then see their income tweeted job titles exaggerated truth mixes with lies on this site. Its no wonder why peoples credit card number gets stolen and little to no information found for the person that their seeking info on. Dnt pay these people anything and bc they are trying to make money off of their scamming stalking people and hoping that the victims will pay them to take the fake/ mixed with wee bit truth. I have nothing to gain reporting they s nor to loose. Keep yr money and beware that all these crooks need from you is attention to their site. Sure looks legit sure sure it does. That's part of their charm. Ava n don't be fooled and bc even my information after my SIM card was hijacked ended up on this sit.

Reviews (428)

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Reviews that mention popular keywords

credit card (48) reputation score (26) customer service (22)
Thumbnail of user nicholasb289
New York
1 review
1 helpful vote
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May 27th, 2020

Stop $#*!img charging my charge im getting lawyers as we speak to sue you $#*! scammers get a life and a job.

Thumbnail of user sandieh5
Virginia
1 review
6 helpful votes
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June 17th, 2019

Unless you are just seriously curious about what you're "public record" says or are interested in dirt, which may or may not be true, on acquaintances, I would stay away.

From my cell phone, I opted for the 7-day $1 trial. Easy, right? So, most of my information was correct including the traffic violations. They picked up some from 20 years ago, but none of the recent ones. Interesting, NONE of my professional licenses were listed, not even my government-issued creds. My reputation score was a complete joke. I have excellent credit, NO outstanding anything and all of my past traffic stuff is well over 10 years old. BUT! AFFILIATIONS! WHOA! Bright red alarms going off. It seems some of the people in the periphery of my life have some serious issues with which they need to deal... but HOW DOES THAT NEGATIVELY AFFECT ME? How does my husband's ex-wife's stepson's court issues affect me?

Now, trying to cancel the 7-day trial: NONE OF THE LINKS WORK TO ACCESS MY ACCOUNT FROM THE dozen emails they've sent since last night. ALSO, NO ONE ANSWERS THE PHONE Number given to cancel. In a few days, my card will be charged $49 for this crap. I'll be diligent, and if I must, I'll report them as a fraud to my credit card. So, if a member of management is reading this... I'm going to the mat if you don't answer your phone or make the links work to my account.

Thumbnail of user maryw265
Colorado
1 review
8 helpful votes
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May 10th, 2017

Complete scam. They should be put out of business. Not sure why they havn't been considering court judgements against them.

Thumbnail of user jesseh122
New York
2 reviews
12 helpful votes
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May 21st, 2019

I don't know where to begin with this horrendous "company" who is run by a con-man. (Jeff Tinsley) let's see. Feeling bored one day I decided to Google myself, Bad idea. All kinds of personal information came up but Mylife was the first return in the search. And I was literally floored about all the personal info they had on me. Everything you could imagine long story short, this is nothing but extortion. They want you to pay a fee to "control" your own information that they obtained without your permission on their website. I had them delete my profile which they said would take some time, and I was ok with that long as my stuff was gone from there website. They tried to give me the run around at first, saying they couldn't delete my account but after I threatened legal action finally agreed to take my account down. This was all done through the Email system because I wanted to create a paper trail incase they put my profile back up without my permission. So far, so good. It looks like they have indeed taken my profile down but the interesting thing is there is almost a "mirror" account when I go back and search for myself. Birth date is a little off, and relatives name's are all changed but it's just enough different they can say it's not me? I dunno but I swear if they bring back my profile I'm going to be pissed. Something needs to be done about this, how is this legal? What if a stalker or Identity thief uses the information for crimes? Not to mention it's a total invasion of privacy. All for what? A "Online Reputation?" That this company is peddling? Its all really all quite unbelievable. Where are our lawmakers on this issue? Its completely infuriating. Mylife needs to be shut down!

Thumbnail of user dianas3
California
1 review
8 helpful votes
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July 18th, 2010

I saw the tv commercials recently - could hardly miss them, they're on every channel every five minutes. "Long on today for free and find people who have been searching for you!" Yeah, right! The free, "limited access" account gives you access to NOTHING at all except your own account - you can do a basic search, but when you attempt to send an email, review the resulting account, or get an address or phone number, you are hit, repeatedly, with propaganda to "upgrade your account NOW," with demands for credit card info. When you click the very small button "continue with limited access", you are taken back to your own account, with no further way to access the information you were trying to see.
Unlike MySpace, or LinkedIn, or YouTube, where a free account is really useful and helpful, MyLife is a total and complete waste of time, UNLESS you are willing to shell out major bucks up-front. I wouldn't bother, NO WAY, since there is absolutely no way to check out how useful their site is WITHOUT risking your credit card info - there is NO truly FREE trial!

Thumbnail of user barryk30
California
1 review
5 helpful votes
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November 21st, 2017

Nasty SOBs. Fraudulent scums. They will invent something, so you will pay them dor subscription charges.

Thumbnail of user victoriak70
Georgia
1 review
6 helpful votes
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July 18th, 2018

I used this website and the info on here is so outdated. I looked myself up and it said I drove a car I had 10 years ago. $21 paid for nothing.

Thumbnail of user joeb525
Massachusetts
1 review
5 helpful votes
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June 5th, 2018

I siged up for 1 month and they charged $20.95
I ran a check but it didn't show the information I needed to see. It kept asking for another $14.95, so I figured in for a dime in for a dollar and paid again. I still couldn't see everything and when I tried to click it to look they wanted more $$. I called to see if I was doing something wrong and the guy said that I already ran 1 check and that was all you can get for a month. I had to argue to have him say I'd be refunded both charges. First he said there was only 1 charge and he would refund it. After going back and forth for a few minutes he said one was already refunded. I asked how that happened since I had only spoken to him and he said there weren't 2 charges originally. Lots of backpaddeling on his part, and with his accent I was having a hard time understanding him. I think he finally agreed to refund both charges to me, but don't have a good feeling about it. I notified my bank about the fraudulent charges to be on record that I tried to get the company to refund me within a few minutes of when they hit my account for the 2 charges. SCCAMMERS!

Thumbnail of user trishm10
California
1 review
16 helpful votes
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January 22nd, 2016

I never gave this company permission to share my personal Information. Than they want to charge you to remove it?
What kind of scam is this?

Thumbnail of user marinas77
California
1 review
3 helpful votes
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May 17th, 2019

Who gives them right to rate people and gather all info about them? And they do it incorrectly. It is the worst company on this Earth.

Thumbnail of user aprild4
California
2 reviews
12 helpful votes
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December 31st, 2012

Beware of MyLife.com. Linked in should NOT be promoting this site! I did 2 "free" searches months ago, which gave no info without $. They notified me several times that people were searching for me, so, I signed up for what I thought was a $7.95 fee per month to see. It was a scam. No one was looking for me. When I called to complain & ask for my money back, they told me that someone may have been searching for my name, but that they could have deleted the search. I told them this was a scam and wanted a refund. Although I had signed up less than 5 minutes earlier, they tried to tell me that I had used their services - they were referring to my free searches several months ago. I called fraud, so they then told me they could only refund six months of fees. That was when I found out that they had billed me $95.40 for all twelve months, although their ad said $7.95 a month. When I told them that this was fraud, & refused to accept a charge for 6 months of service I didn't want, the lady told me she could do nothing else. So I demanded to speak with a supervisor. She must have thought I couldn't add, because she offered to refund all but 3 months, but said they would have to charge me the higher premium of $15.95 per month! So they were still keeping six months worth of premiums, but were now offering 3 months worth of service in exchange. I refused & insisted on a full refund. So the supervisor offered all but 1 month's premium back-at the $15.95 a month fee (so she was going to charge for 2 months but give only 1 month of service). When I refused and asked to speak to a higher level supervisor, she said there was no one available & offered the mailing address of the CEO. I allowed her to refund all but that supposed 1 month, actually 2 month fee, with the repeated stipulation that I was not agreeing to this as a settlement & that that the company was acting fraudulently. I am now going to pursue recourse through my credit card company.

Thumbnail of user frankc1
New York
114 reviews
844 helpful votes
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April 7th, 2011

NOT COOL~

Terrible, filthy scam. This is not the only "people" site out there, it's just apparently one of the better financed scams. They blitz the airwaves with commercials, get a whole bunch of folks to sign up unwittingly, and like others before them... they will be GONE at some point without a trace.

Always be WARY of any site that shows "people" trying to contact you (or are "looking for you"), when the people listed are roughly your age and from cities or towns where you have lived. A lot of information is available about you, especially previous address information. That's the key to this SCAM... just try it for yourself!

Go to the site and put in your name. It does an instant database search (they're obviously interfaced with a skip-trace type d-base), and it finds your previous addresses. Then it cleverly assembles a "list" of people who are "looking" for you, who are approximately your age. With random assignments of 'male' or 'female'. Quite a clever scam actually. So for example, let's say at some point you lived in Miami and you're now 32 years old. The skip-trace database has all sorts of info on you (including age or DOB), so mysteriously the site says that a "FEMALE AGE 32 IN MIAMI" is looking for you. What a goof. If you lived in Miami when you were 25 years old, there's a good chance you KNEW a female there at that time, and she would also be 32 now (7 years later). They leave the rest up to your imagination. Like "hmmmmm... I wonder if that could be..." then your mind fills in the blank. Maybe a girl you dated, or whatever. This is most despicable rip-off yet... using your own personal, historical information against you. Which up until now had only been used for debt collection, credit reporting, and skip-tracing and/or law enforcement.

There's just WAY too much information about ANY of us floating around out there in databases, just waiting to be exploited like this. Stay clear of ANYTHING that shows you 'generic' search results about your past life, it's always going to be a scam to get your credit card number!

Thumbnail of user sweetp6
Illinois
15 reviews
61 helpful votes
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February 17th, 2018

I decided to google myself and found my pic and false information about me saying I have a criminal record... in trouble with court. Etc. I looked up reviews of this site and found I'm not the only victim either. VERY creepy as hell. They have my pic, name, age stuff like that. It's an obvious scam so people pay for a false background screening. It says I'm Asain American... NO! I'm white. Lmao! It has the full names of my family members too. I see reviews saying they keep asking for more and more money for bogus info. Someone even called them and the lowlife phone lady said I can't see anything pay $15 a month and we can look into your profile. She said she was gonna sue so then the lady removed her profile... WTF is up with this criminal scam site?! How is it legal to lie about my history in hopes of scamming people out of money?! The lady said parting words of find another job instead being a criminal with them. Some *living* isn't it?! Someone even said they were getting email spamming saying pay $35 if you want to unsub from their emails... Then spamming a lower price to pay to unsub from their email spamming. I am NOT being extorted to pay them to take down bogus info of mine on a bogus profile I never made. I see why it's been soooo hard trying to find a job for the past 7 yrs! Idiots that search me and feed into this BS! So I checked this creepy scam site again these people are running that will be goin to hell... lmao... and I'm once again my fake profile is on. Apparently I'm black this time though. Punches all their ugly faces in half.

Thumbnail of user richardw9
New Jersey
1 review
4 helpful votes
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March 11th, 2011

Agreed to pay one price for services and they tak out a lot more money and continue to take other charges

Thumbnail of user cl595
Michigan
1 review
3 helpful votes
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December 12th, 2023

And any other present or future companies they own or control. The provisions bar MyLife and Tinsley from misrepresenting consumers' legal backgrounds and expressly prohibit them from stating directly or by implication that a traffic citation is a criminal or arrest record. The order also bans MyLife and Tinsley from using a negative-option automatic renewal feature in their current and future business activities. The order includes 20-year compliance and reporting requirements.

The order also includes a $33.9 million total judgment against MyLife and Tinsley, representing the entire amount of consumer redress sought by the government and found appropriate by the court on summary judgment. Tinsley will personally pay $5 million of this sum, with MyLife liable for the remainder. The amount MyLife will pay will be suspended to $16 million, with the suspension to be lifted, if the court finds that either defendant materially misrepresented their financial status or if MyLife fails to make its required payments.

The case was handled by attorneys in the Civil Division's Consumer Protection Branch, including Senior Litigation Counsel Patrick Runkle and Claude Scott, Trial Attorneys Zachary Dietert, Rachel Baron and Zachary Cowan, and Assistant Director Lisa Hsiao, in conjunction with Andrea Arias, Jamie Elliott Hine, Whitney Moore and Robert Schoshinski at the FTC Division of Privacy and Identity Protection.

Updated December 16,2021
Topic
CONSUMER PROTECTION

Tip for consumers:
Dangerous company now out of Africa, after being sued in U.S.A.

Products used:
None.

Service
Value
Returns
Quality
Thumbnail of user timothyb468
Tennessee
1 review
4 helpful votes
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June 16th, 2020

They show criminal records of people you "might" know. There's no way to change what they list. If you pay, it is hard to cancel.

Thumbnail of user fredf26
New Jersey
9 reviews
44 helpful votes
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January 26th, 2015

Call your credit card company, deny payment.
Go to the Federal Trade Commission and file a complaint
https://www.ftc.gov/news-events/media-resources/identity-theft-and-data-security/filing-complaint

Ignorance is Bliss, but Bliss can be expensive.
Please try and understand that your personal information is out there, even if you never had a computer and never touched the internet, there is still a huge amount of public information available, to anyone that wants it. Data is big business and business is good.

I feel sorry for folks that get scammed by companies such as this, but try to understand the internet before entering into any monetary transactions online.
They are probably not local to you, they may not even be bound by laws of your nation. They can be anywhere and do practically whatever they want.

You wouldn't hand some stranger money at your front door would you?
Hand them your credit card information?
Why in the world would you do that on the internet?
Emotional knee jerk reaction. We have something on you!

Many types of your public information is on the internet. You cannot remove it. Hence the "public" part.
There may be many types of your personal information on the internet as well.
You might can get it removed but it is quite difficult. It is an involved, time consuming process and best handled by attorneys that specialize.

DO NOT EVER put anything into or on a social website, even when you think what you are doing is private, that you would not print in your local news paper or tell your worst enemy. Same with your email.

EVERYTHING you do on the internet, mobile phone, mobile device, tablet etc etc is available to, and being saved by someone, somewhere and is worth money.
There is NO privacy. Get used to it.

Tip for consumers:
You wouldn't hand some stranger money at your front door would you? Hand them your credit card information? Bank info? Why in the world would you do that on the internet?

Thumbnail of user jamesb6611
New Jersey
1 review
0 helpful votes
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June 12th, 2022

They pull information without any proof that it is you. They get away with it by stating " we receive it for the internet"

Service
Value
Thumbnail of user carolw175
North Carolina
1 review
7 helpful votes
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March 18th, 2018

Information is grossly wrong... even got my name wrong. I do not have a criminal record. Relatives are all wrong... never even heard of half of them.

Thumbnail of user annb410
Florida
1 review
10 helpful votes
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January 10th, 2019

To cancel you have to call and be on hold for 40 min. Then they always cut you off!
I had to cancel my credit card!

Thumbnail of user karenw495
Tennessee
1 review
10 helpful votes
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December 7th, 2018

I chose a one month / one time charge. My account is now being charged anyway. You cannot delete your account unless you call.Not a happy camper.

Thumbnail of user rayb7
Pennsylvania
1 review
6 helpful votes
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June 11th, 2011

They offered me a onetime free viewing of mylife.com, and then double charged me over $100.00 dollars after I entered the site. This site is a ripoff

Thumbnail of user kristend65
Georgia
1 review
5 helpful votes
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July 5th, 2019

None of my info is true. Thank God I didn't pay money for that SCAM. This is nothing by a scam artist. None of it is legit. Dont do it!

Thumbnail of user williamc5
Ohio
1 review
6 helpful votes
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February 16th, 2011

I signed up for this to find someone and they won't send me my password and stuff to cancel my subscription.

Thumbnail of user janeth186
Ohio
2 reviews
3 helpful votes
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November 22nd, 2017

Bad Portrayal of membership and you don't realize it until you see your bank account. Unbelievable and its non-refundable. BAD CUSTOMER SERVICE AND BAD BUSINESS.

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