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  • MyLife

MyLife

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Overview

MyLife has a rating of 1.3 stars from 428 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyLife most frequently mention credit card, customer service, and reputation score problems. MyLife ranks 155th among People Search sites.

  • Service
    45
  • Value
    48
  • Shipping
    20
  • Returns
    29
  • Quality
    45
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
19
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How would you rate MyLife?
Top Positive Review

“Worthwhile”

Agens S.
11/22/19

While the information is not always accurate, this site is critical for those of you who are on dating sites. You can corroborate much information to determine their truthfulness. You can get their most recent address in 95 percent of the cases and other cities and states in which they have lived. You can, more importantly, find out if they have any criminal offenses. I was about to meet a guy who had several... one for theft over $1000. Needless to say, I stopped communicating with him. I also found MYSELF... and the bankruptcy I filed decades ago. That didn't please me but it is what it is. The guy I'm dating now has NO criminal records, NO liens, No nothing. I feel safe. This site to me was worth the money I paid for 6 months.

Top Critical Review

“Don't be fooled. This site and its people hijack's SIM cards social media and then tries make money”

Timothy J.
3/13/24

Several people who have had their SIM card hacked within their phone and smart tv's has seen their stolen personal information on this.site.and then see their income tweeted job titles exaggerated truth mixes with lies on this site. Its no wonder why peoples credit card number gets stolen and little to no information found for the person that their seeking info on. Dnt pay these people anything and bc they are trying to make money off of their scamming stalking people and hoping that the victims will pay them to take the fake/ mixed with wee bit truth. I have nothing to gain reporting they s nor to loose. Keep yr money and beware that all these crooks need from you is attention to their site. Sure looks legit sure sure it does. That's part of their charm. Ava n don't be fooled and bc even my information after my SIM card was hijacked ended up on this sit.

Reviews (428)

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Reviews that mention popular keywords

credit card (48) reputation score (26) customer service (22)
Thumbnail of user steveh893
Texas
1 review
10 helpful votes
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June 17th, 2019

My reputation score was a little high... did anyone at mylife check with my probation officer.

Thumbnail of user robertv52
Washington
3 reviews
96 helpful votes
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August 10th, 2016

They suck you in with a promise that you'll get more details about someone for free, but after going through multiple screens and registering, etc., you're finally delivered to a screen that forces you to choose between subscription plans. In other words, agree to pay or get zero info. Hey, just be honest at the outset and don't waste our time. Compete on price and service, not on false promises of free services that don't exist!

Thumbnail of user deee1
New York
1 review
33 helpful votes
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November 4th, 2014

Unfortunately I didn't scan for reviews before joining as I was in a somewhat grief stricken state. I just found out that a friend from HS who I'd been trying to locate was actually deceased. The ONLY reason that I joined was to reach out to her parents in a non-intrusive way since I don't know the details and it happened almost 18 years ago. I cancelled immediately and hopefully won't have to fight with their billing dept. I've already disabled the automatic renew so fingers crossed. What jerks. I am more than happy to get the word out that they're crap. You have been warned!

Thumbnail of user debw21
Texas
4 reviews
15 helpful votes
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June 5th, 2016

What a joke, they say it's free, then when you finally get thru their "scans" to get to the report, surprise you have to subscribe! That's not all, you sign up for a monthly plan and they charge your credit card for a whole year! At least it only cost me 36 bucks. A lesson I won't forget, please check online first for into on companies that you are interested in. The internet can be a very bad and costly endeavor!

Thumbnail of user rayg71
Texas
1 review
5 helpful votes
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November 25th, 2017

Inaccuracies. Looked up multiple people I know as well as myself to check accuracy before proceeding to use for my intended business purpose. Virtually everything I found was either inaccurate or simply non existent. Worst than useless because of the inaccuracies. Contacted by phone and given NO resolution or offer of any kind of return of monies paid.

Thumbnail of user deborahh307
Pennsylvania
1 review
13 helpful votes
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July 24th, 2019

Just Googled my name to see what comes up. Found a link to mylife.com, so I clicked on it. While some information is correct (family members), and a bit concerning how much of my personal info is out there, the most concerning was a low reputation score attributed to my arrests and criminal convictions" - neither of which I have. The worst anyone will find even close are some old traffic tickets, which were dealt with timely and properly.

In researching, there is no easy way to correct this information. They certainly push for you to subscribe to their service and then you can hide' certain details of your profile. Why should I pay to hide incorrect information? Oh, and they don't guarantee you can hide the parts that are actually incorrect.

I have sent an email request to have my information removed, however, reading the reviews, I don't hold much hope of that happening.

If anyone is up for a class action lawsuit, I'm in!

Thumbnail of user chuckb144
Illinois
1 review
6 helpful votes
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March 18th, 2020

What a corrupt company, they have deliberately make it impossible for people (customers) to deactivate their automatic renewal process. A very dishonest company that has made me (and will make you) work from frustration to get them out of "my life." I highly recommend that you use another reputation website.

Thumbnail of user natassiay
New York
1 review
8 helpful votes
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January 31st, 2019

They get you going by listing all types of info that are supposedly available, but when you finally sign up, and put in your credit card information, nothing comes up. Not even if you look yourself up... what you might get as a result of your search is the person's email address and a bogus "reputation rating " based on "God knows what" factors...

Thumbnail of user thomasr390
Connecticut
1 review
11 helpful votes
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December 25th, 2018

Where does "MyLife" get their information? 1) I'm not married. 2) I don't make anything close to $70,000 from Social Security. 3) I've never been arrested, and I never appeared in court except for jury duty. 4) I have nothing to do with publishing. 5) I don't have a middle initial. How does bogus web sites like this get away with all those lies?

Thumbnail of user jenniferl282
District of Columbia
3 reviews
17 helpful votes
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February 23rd, 2019

This site has posted fraudulent relatives, fraudulent arrest record, fraudulent lien record, etc. Nothing about their reputation scores is accurate for me or my husband or son. I checked them all.

Be VERY careful about using their information, as it could get you sued. I threatened to sue them and they are removing my name in 5 days, they said. If it pops up again, I'm suing.

Thumbnail of user aliceb153
Pennsylvania
1 review
6 helpful votes
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July 16th, 2018

While looking up another person I typed in my own name. More than half of info was wrong. I would not use MyLife yet alone pay for it. Don't know where they get their info but needs work. Wrong relatives, wrong income, wrong addresses, etc.

Thumbnail of user annw296
Minnesota
1 review
5 helpful votes
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November 12th, 2019

Mine says that I "DO" have a criminal background. The only thing that I've done that could even be considered corrupt is ignoring a burnt out light bulb for a few weeks (and possibly any grammar errors in this review).

Thumbnail of user lindad244
Texas
1 review
5 helpful votes
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February 13th, 2018

This fraudulent social site has been used by an ex wife to try and ruin a man's reputation and build herself up in the public eye as she lives a double life. She created an account for the man without his consent or knowledge and she and her immoral friend post negative reviews. They also use her account to bash the ex husband and build herself up in the small community where they live. In reality she participates in illegal activities and is an adulteress. This site should be shut down and made to compensate everyone who has had their reputation damaged by this "game" for immoral and low life individuals to readily use! Time to call a lawyer although I'm sure it's been done many times before!

Thumbnail of user marys1278
California
1 review
5 helpful votes
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September 20th, 2019

Signed up for mylife.com for the $1 trial period to cross check a prospect tenant background. Though I cancelled my subscription I was still charged $69.95. On top of that the information provided was inaccurate and incorrect: her two evictions were missing! Good thing I was able to gather this information somewhere else. Now I'm stuck with the credit card charge and having to fight it.

Thumbnail of user dianag148
California
1 review
5 helpful votes
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January 28th, 2019

Mylife states that I have a criminal record, bankruptcy, lives in states I have never lived, relatives I do not have, liens I do not have. Everything they state about me is a complete lie. This better not effect my career or life, because I will take action. However It looks like others are managing this horrible company. Mylife is a fake scam that is slandering good people. I tried to call 3 times, waited 30 minutes each time, they picked up the phone, and hung up. I have emailed a request 5 days ago to tell them to remove my profile that they created not me. I am still waiting for their response. I never heard about mylife until I googled my name. This company needs to stop these horrific lies.

Thumbnail of user juanl52
Colorado
2 reviews
9 helpful votes
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September 11th, 2017

I emailed MyLife.com to request them to remove my personal info. They said no, unless I pay for their premium subscription service. This is a scam. Other data brokers would honor the removal requests. Please do not pay MyLife.com, because it is an extortion.

Thumbnail of user jeffr1286
Minnesota
3 reviews
29 helpful votes
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December 28th, 2017

I read a lot of reviews and complaints about this site. It should be shut down but it's not illegal to post information that's already public; however, it is illegal to spread slander about somebody on the internet. I signed up for lifelock and used their tools to have any kind of information removed from the internet. mylife.com removed my information in less then 5 business days. The information that's being posted about you can be helpful to others trying to steal your identity. It can also cost you a job if an employer does a search on the internet for information. Good luck and hopefully it helps.

Thumbnail of user halfc
New York
1 review
4 helpful votes
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July 20th, 2019

I looked at 4.95$ one time info plan. The dead giveaway was the dramatic slow speed artificially done. No criminal data base is slow. No private data base is slow, all public record computers are government sites and cops don't have slow databases, especially in cars.

Thank you guys. I am sorry you got all got caught. I did find that any site that says cancel whenever you want i stay away from. The reps get the job because they can aggravate anyone, "Tell me, why are leaving us, etc.

Many banks won't back you, in fact unless it's fraud and they can lose money, they are right there for you.

I read a post 179$ and going up. Why is it going up. They won't cancel or a different reason.

Thank you.

Thumbnail of user russp47
Texas
1 review
20 helpful votes
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July 14th, 2020

Impossible to understand contact folks. Charged twice within 5 min and contact person refused to remove one charge. He was rude, impolite, not good with english language. Gave me conformation number but would not repeat the number, continued to say let him talk and then he went silent? Asked if still there and said what can he do for me, for third time asked him to turn auto renew which is set automatically if you pay a dollar for 7 day access. In my case was charged twice? Two dollars and auto renew, now have to watch closley for the auto renew on either charge? What a bunch of total crap to get out of something each month

Tip for consumers:
Be careful with hidden auto renew, it may only be undone by phone because u are not allowed to login to your account , forgot password never returns an email thus u are stuck with rude folks when they do finally answer.

Products used:
None zero usage

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Thumbnail of user sorryn1
Alabama
1 review
1 helpful vote
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June 24th, 2019

When teachers tell you about bull$#*! research, it's things like this worthless website. I wanted more info on a man I factually know to be a repetitive convict, drug dealer, and abuser and nothing was in his history. A clean woman I know well had a lower score. I'd rather pay for that checkmate website

Thumbnail of user sunnyd
California
1 review
9 helpful votes
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August 9th, 2012

This site is terrible. It contains too many misleading links, it's like setting a trapping net. I just wanted to find out one old friend, then I got trapped of a year membership which cost me $96. I do not have that many people to search for. It was a nightmare. They finally charged me $11 for 1 search. Furthermore, the $11 search did not even have any data. No contact info, no latest information. It's worthless.

The site just trap people and steal people's money. Cannot believe it!

Thumbnail of user deborahj215
Oregon
1 review
9 helpful votes
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December 15th, 2019

I joined My Life looking for my sister. The site lured my in by showing her address that was 20 yrs or so old. After paying $5.95 ( I thought), the information was completely out of date.
So after approx 30 minutes, ( it took that long to finish the report), I was charged $70.40.
This a total scam. Why is company allowed to do business?
I also tried to look up myself. I don't exist.

Thumbnail of user alicec247
Massachusetts
1 review
5 helpful votes
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October 1st, 2019

I purchased the $1 trial for 7 days. I explicitly made sure multiple times that the "automatic renewal" was disabled on my account. Come what would have been the renewal date, I lose access to my account as I should have. However, I checked my bank statement and I was still charged $79 and change to a service I no longer had access to. So, I called MyLife directly. Apparently despite the fact they have a spelled out "disable automatic renewal" button, you need to call in order to cancel your account or it doesn't go through. I got my money back in the end but save yourself and your wallet the headache. This company is shady and underhanded.

Thumbnail of user victorv48
Wisconsin
1 review
11 helpful votes
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March 8th, 2018

This company is nothing but an automatic renewal sweatshop. Do not give them any money under any circumstances. Period. They will not acknowledge that they have removed you from their automatic renewal subscription (which incidentally i never agreed to) i signed up for a one time, one incident report. Now i am being killed by them, slowly

Thumbnail of user blaird
Colorado
1 review
9 helpful votes
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July 30th, 2012

This site is a SCAM! Stay as far away as you can! They will send you lies in to your email CLAIMING people are searching for you. They should be sued for false advertisement! Not only that but be VERY careful about buying "premium services" on their site. You think your paying $11.00 and it ends up being over $100! Also to delete accounts you have to call them you can't do it online. How ridiculous. Don't join this site. They will only disappoint you.

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