website thubmnail of My Brush Set

My Brush SetReviews 99

2.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate My Brush Set?
grey star
grey star
grey star
grey star
grey star

My Brush Set Reviews Summary

My Brush Set has a rating of 2.2 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with My Brush Set most frequently mention tracking number and customer service. My Brush Set ranks 435th among Cosmetics sites.

service
22
value
20
shipping
22
returns
21
quality
21

We monitor reviews for authenticity

Florida
1 review
2 helpful votes
Follow Paula A.
Unfollow Paula A.
Share Review
Report Review

After an 1 or 2 of placing my order, 2 weeks ago, I received an email saying that they will take up to 20 days, so I asked to cancel my order, and I received a response saying that they will contact me in 24 to 48 hours. After more than 2 weeks and many many email from me, noone had contacted me, the order was never cancel, my money was never return and I received an item that cost about $10 less on other websites.
It's upsetting and disappoint to feel that a company is making fun of you and doesn't take care of it customers. I have never feel this way.
Shame on this company.

Date of experience: March 19, 2020
Australia
1 review
4 helpful votes
Follow Lani B.
Unfollow Lani B.
Share Review
Report Review

Didn't receive order
March 14, 2020

Ordered an eyeshadow pallette, which didn't arrive. Emailed customer service and they said it was out of stock (it didn't today this on the website) and that they'd have it to me ASAP. When it finally arrived after months, it was the wrong one. The eyeshadow itself was chalky and barely pigmented at all. Customer service said they'd send me the right one, and after over a year they never did after emailing again and again during this period. Never received the right pallette and probably never will.

Date of experience: March 14, 2020
Texas
1 review
6 helpful votes
Follow Sherry M.
Unfollow Sherry M.
Share Review
Report Review

Never got my order
February 28, 2020

I ordered my wig headband 2 months ago. I recieved several emails of confirmation. I've emailed them 3 times asking, where is my order? I've send order numbers, confirmation numbers and etc. This is so sad that I get no reply. I'm happy for those who like the company, but how can I like something I don't have? I'm very upset about This!

Date of experience: February 28, 2020
GB
1 review
1 helpful vote
Follow Eleanor A.
Unfollow Eleanor A.
Share Review
Report Review

Didn't receive my purchase got email with them saying we will be in touch 1 to 2 business days then nothing else I ordered this 3 week ago and it cost me 20 odd pounds not happy

Date of experience: February 13, 2020
New York
1 review
8 helpful votes
Follow J M.
Unfollow J M.
Share Review
Report Review

SCAM!
February 1, 2020

I ordered a brush set on December 12th, package never came. I called USPS and they said they received the box but there was NOTHING in it. I contacted the company and they REFUSE to give me a refund because they claim they need my address again to send out a new shipment and since I didn't receive the shipment they can't refund me. I told them I do not want the brushes and to give me me refund. It makes NO sense. They have a fake number posted on their website to call and they take DAYS to email you back and it's always the same answer. Disgusting company.

Date of experience: February 1, 2020
Norway
1 review
2 helpful votes
Follow Amalie L.
Unfollow Amalie L.
Share Review
Report Review

No answer
December 24, 2019

No tracking, no package, no answer. Im embarrassed to say I spent 100$ on products that's now gone. Check the internet before you buy. Would'nt recommend, I believe it's all a scam.

Date of experience: December 24, 2019
Canada
1 review
0 helpful votes
Follow Jana A.
Unfollow Jana A.
Share Review
Report Review

Horrible, horrible company! I was using them on a regular basis, when I first started getting into cosmetics. But they continuously sent any item they felt like sending. I don't know WHY they give an option of size, or colour, because you're going to receive whatever THEY CHOOSE. I tried to write them about my issues, provided pictures!, and they wrote back saying that they wanted pictures. Huh? I AGAIN sent pictures. They replied that I HAD received SOMETHING, so they weren't going to bother with my issue. That's when they stopped answering my emails. I tried to file a new claim, and they wouldn't acknowledge that either. Also the brushes fall apart after washing, and the makeup smells like wax. If you're looking for a grab bag of cheap stuff, this is your site.

Date of experience: December 4, 2019
California
1 review
2 helpful votes
Follow Zasha A.
Unfollow Zasha A.
Share Review
Report Review

I ordered a single makeup brush set October 4th and they have yet to arrive. It's now December 4th. Customer Service is decent responsive (3-5 days) but just gives generic broad response to questions. When asked for a refund, I was told they cant bc the order is now being processed, so once its shipped and delivered, I can send it back. I'll let the world know when I get my brushes finally.

Date of experience: December 1, 2019
Canada
1 review
1 helpful vote
Follow Roselyn U.
Unfollow Roselyn U.
Share Review
Report Review

Im not the type of person who put reviews but this one, I feel so disappointed. I ordered a set of brushes a month ago and I received a different one, and the brushes smell like chemical, wouldn't like to use it! I contact them about it and that person told me that those brushes are out if stock and I can just wait for few weeks and they'll send it to me but I received nothing! I asked for a refund but they say they don't do refund!

Date of experience: July 18, 2019
Florida
1 review
0 helpful votes
Follow Brittany G.
Unfollow Brittany G.
Share Review
Report Review

Scam.
June 3, 2019

I ordered for my make up brush set a few weeks ago. I received numerous emails confirming that my order had been shipped and delivered. I receive the email that my package had been delivered this Saturday before a long weekend, therefore I decided to wait a few days after I did not see the package in my mail to see if by any chance it had been delayed. Once I contacted my make up brush that I was told that I needed to contact the USPS, I followed all of the steps that were requested and I am continuously given the runaround. I was beyond excited for my order that I placed and I have been sincerely disappointed with the service I have received an indemnifying issue.

Date of experience: June 3, 2019
India
2 reviews
8 helpful votes
Follow amanda f.
Unfollow amanda f.
Share Review
Report Review

Good Product
June 3, 2019

It's very easy to use, it straightens the hair while combing. Build quality is good, bristles are ceramic coated to prevent hair damage. The electric cord is long enough. Buttons are soft and temperature display is a helpful feature

Date of experience: June 1, 2019
Virginia
2 reviews
0 helpful votes
Follow purnima s.
Unfollow purnima s.
Share Review
Report Review

I love this brushes. I gave it 5 star. I think everyone will like this... thank you MyMakeupBrustset
Good product. No issues Really good and soft... loved these brushes

Date of experience: May 3, 2019
Singapore
1 review
0 helpful votes
Follow Divya b.
Unfollow Divya b.
Share Review
Report Review

"I use these brushes everyday. Although you can't use them for eyeshadows but they're so good for applying foundation, blush, contour, concealer and powder. Gives you a flawless airbrushed finish. MyMakeupBrustset products are awesome.
"

Date of experience: May 3, 2019
NL
1 review
0 helpful votes
Follow padma r.
Unfollow padma r.
Share Review
Report Review

These are really cool and blend the product really well. I don't have to worry about storing them the brushes come with this really nice box. Overall it is a product worth your money!

Date of experience: May 2, 2019
Singapore
1 review
0 helpful votes
Follow gurmeet k.
Unfollow gurmeet k.
Share Review
Report Review

Wow. It's worth buying it. It's amazing.
They are so soft. Blends makeup so well. People who are into makeup. Please buy. You will not regret.
I love it

Date of experience: May 2, 2019
NL
2 reviews
0 helpful votes
Follow Nadia N.
Unfollow Nadia N.
Share Review
Report Review

Just got the order. Really good and soft brushes. Received it on time. Very satisfied with this product.

Date of experience: May 1, 2019
India
3 reviews
13 helpful votes
Follow Jeff K.
Unfollow Jeff K.
Share Review
Report Review

"Thanks to MyMakeupBrushSet I was worried whether my wife loves it.
But yeah, She is more happy then ever after seeing the gift.

These brushes have surprised her. Very soft and they blend beautifully. Not crazy about the face brushes but that is personal taste, Over all these are a keeper for sure!"

Date of experience: May 1, 2019

Thanks to MyMakeupBrushSet I was worried whether my wife loves it.

But yeah, She is more happy then ever after seeing the gift

These brushes have surprised her. Very soft and they blend beautifully. Not crazy about the face brushes but that is personal taste,Over all these are a keeper for sure!!!

Date of experience: April 15, 2019
Singapore
1 review
1 helpful vote
Follow Bhavini B.
Unfollow Bhavini B.
Share Review
Report Review

Worthy Product
April 29, 2019

Brushes are super soft and looks glamorous with black and golden colour combination. Brushes blends products very well and easily.
No regrets! For purchase
For others. Go for it!

Date of experience: April 29, 2019
NL
1 review
0 helpful votes
Follow Indrani H.
Unfollow Indrani H.
Share Review
Report Review

Loved It!
April 29, 2019

Loved it! 100 out of 100 to product quality! All makeup lover out there, u must order these brushes.! Nice soft and cute brushes thank u MymakeupBrushset Blends very well

Date of experience: April 29, 2019
NL
1 review
1 helpful vote
Follow Hanika h.
Unfollow Hanika h.
Share Review
Report Review

Bestest and must buy
April 30, 2019

Best brushes ever. In pictures it looks like a plastic handle but in reality, it looks like metal and also has a flexible neck... the best part about these brushes are the bristles are very soft and feels like cotton on the skin. Must have for a makeup lover...

Date of experience: April 29, 2019