website thubmnail of MY M&M'S
How would you rate MY M&M'S?
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India
1 review
2 helpful votes
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Never shop on my-mm-shop
September 27, 2020

Placed an order of projection tablet, but not received the product even after 20 days. Wrote about this on their mail but received no reply. I think it is a fake site. There is no option of COD. And no reviews available for the chosen product.

Date of experience: September 27, 2020
Michigan
1 review
4 helpful votes
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Horrible experience!
August 15, 2016

Their website is very difficult to navigate. I was trying to order the Birthday dispenser and after customizing my mms it was not even an available item under packaging options. The service representative confirmed this was an issue. After spending 30 plus minutes placing my order with her, she informed me they were out of red mms and could not tell me when they would be available. Wasted hour and a half!

Date of experience: August 15, 2016
Virginia
1 review
1 helpful vote
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Do not order
June 26, 2019

Do not order from them, i purchased a coupon from Groupon and then placed my order through their site. They waited until the day the order was expected to be delivered to call me and say that the remaining balance didn't go through. They then received the groupon code from me and then came back and said that the amount I owe was 31 dollars which was a lot more than what I had to pay when I initially submitted my order. I really think they have gotten over on me. The customer service tried to say that the site was not calculating correctly what I purchased which does not make sense seeing as though I ordered from their actual site! I will never again order from them!

Date of experience: June 26, 2019
Ohio
1 review
2 helpful votes
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I will never order from it. Order 2 things at same time.
First at local resturant buy one dinner get 1 free resturant refused it.
Second order the glass bowls with lids. I haven't receive it yet. I try to contact them. There answered wait it will be there, it's been month I don't know how long I have to wait.
Be aware DO NOT buy coupon before call the place
I won't even give them 1 star but there is nothing lower then that.

Date of experience: April 14, 2016
Delaware
1 review
0 helpful votes
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Air Bag
September 5, 2021

I purchased two bags of M&M peanuts and one bag was completely full the other bag was mostly air in the bag. These bags are $1 now that is unacceptable!

Date of experience: September 5, 2021
Arkansas
1 review
1 helpful vote
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I can go on and on about my experience with this company. They say on their website that it takes 3-5 days for a refund, Wrong! After many calls, on line chats and e-mails I am still waiting on my refund and it has been 2 months. Whats even worse I cancelled the order I am waiting on the refund for!. Beware Buyer Beware.Its been so long, My M & M's have melted in my hand

Date of experience: April 8, 2020
Hawaii
1 review
4 helpful votes
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Horrible!
March 1, 2017

Made an order on the 2nd for 7-10 day delivery with an invalid tracking number, called 2 days after it was supposed to arrive and they "put a rush on it". It's the 1st of the following month and the order has still not been processed. No one called to tell me there was a problem with my order to correct it they just let it sit there. Its been a month and my order is just now being processed, more than 2 weeks after the celebration I had ordered it for. First and last time ordering with them. Unacceptable!

Date of experience: March 1, 2017
Canada
1 review
4 helpful votes
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Awful. Simply awful
February 6, 2017

I was charged 3 times after receiving error messages when I entered my payment information. 3 times, and it was not cheap! I have been trying to get my money back for a few weeks now. They have not been willing to help me AT ALL, they have no record of my transactions. They keep telling me that they can help me place my order over the phone. Please, do not order anything from this website!

Date of experience: February 6, 2017
Texas
1 review
2 helpful votes
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Don't waste your money on this. I never got my order. They assured me several times that they would arrive before Christmas and they never showed up. They made error after error and they never refunded me and I still haven't received my product or even confirmation. I waited on the phone for over an hour and a half and ended up calling them on three separate occasions. I've never been so disappointed with an online order.

Date of experience: December 28, 2015
New York
1 review
5 helpful votes
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Don't buy My M&Ms
April 13, 2017

I ordered personalized M&Ms for my daughter's wedding shower. The quality was poor. The product looked nothing like the proof they showed. The letters were thin and broken, the picture had lines in it, and many were chipped. And it was not cheap. Don't be lulled by the pictures.

Date of experience: April 13, 2017

Overview

MY M&M'S has a rating of 1.7 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MY M&M'S most frequently mention and customer service. MY M&M'S ranks 53rd among Chocolate sites.

service
14
value
17
shipping
13
returns
8
quality
12