• Jabong

Jabong

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Overview

Jabong has a rating of 1.6 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Jabong most frequently mention customer care, return request, and delivery agent problems. Jabong ranks 458th among General Apparel sites.

  • Service
    10
  • Value
    10
  • Shipping
    10
  • Returns
    8
  • Quality
    9
Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
1
Negative
4
37
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How would you rate Jabong?
Top Positive Review

“Excellent products, price and return service”

Vineeta G.
2/21/18

I've been buying from Jabong for few years now and have had great experience with the products, their competitive prices and hassle free return and refund service. There have been couple of incidents where the ordered item was not available or it took a very long time to come. But overall highly satisfied

Top Critical Review

“Is Myntra doing Black Magic”

ASHOK M.
9/29/24

My sister had sent one dress for my daughter through Myntra, Yesterday I received the parcel through e-kart. When we opened the parcel there was 1 Pillow cover, 1 pc socks, 1 Blouse and 1 T-shirt. All items were old used and torn. I immediately called the delivery man who asked me to call myntra. I called myntra and asked them to pick-up this immediately but they did not do this. It feels like someone has sent some thing for black magic purpose.

Reviews (157)

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Reviews that mention popular keywords

customer care (33) customer service (27)
Thumbnail of user kumarr6
Netherlands
4 reviews
1 helpful vote
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June 10th, 2015

Ordered a pair of shoes from Myntra. The packaging was amazing, the shoes of great quality and delivery was very prompt! Will use again.

Thumbnail of user swatis56
India
1 review
0 helpful votes
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September 13th, 2020

I got very bad experience with myntra they send me very product with fungus and used one, and they declined my return request

Thumbnail of user jayaa
India
1 review
0 helpful votes
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June 5th, 2018

Enough is enough, I am done with my last order from jabong, Worst products and service. Bye bye Jabong

Thumbnail of user pujag
India
2 reviews
1 helpful vote
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April 6th, 2015

I totally satisfied this site offering best products good customer services and offering good discount.

Thumbnail of user garimag2
India
1 review
2 helpful votes
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January 9th, 2019

Worst and $#*!ty products and services. Never gonna use it again. They will nearly beg you to get your product return and worst worst worst worst

Thumbnail of user rahulk199
India
1 review
0 helpful votes
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December 13th, 2019

How myntra app customer care number O'62O3l77'151 ANY problem with your How MobiKwik app customer care number O'62O3l77'151 ANY problem with your email...

Thumbnail of user vmdmmsf
India
2 reviews
0 helpful votes
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January 29th, 2020

How myntra app customer care number O'*******'586 ANY problem with your How MobiKwik app customer care number O'*******'586 ANY problem with your email

Thumbnail of user andrews273
India
1 review
0 helpful votes
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May 28th, 2017

Hello, I have done lots of shopping from this site but, sometimes their cloths stuff quality are really bad. Keep upgrade your sites.

Thumbnail of user ruvishf
India
1 review
0 helpful votes
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April 24th, 2020

They wannt give you any offer but yes make you fool throughout fake pop or offer which reflecting on website

Thumbnail of user vyshnavip
Virginia
1 review
2 helpful votes
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January 8th, 2019

Very bad service. I have been promised to deliver my order by 2nd Jan and today is 8th, till date i get message everyday saying " Sorry, we are unable to deliver your order today but we will amke sure to deliver at the earlies" and guess what? That earliest date is never. I called customer service guy which was of no use, he is only telling me that my order has been dispatched it will be delivered soon, Just like an IVR he is talking... he could only give the information which I can see in my account. When I asked what is the use of customer service if you can see what i can see on my screen, he replied saying your screen is for your records and our screen is for our records, LOL! When I had such a lengthy argument about their service, the agent sarcastically answered "Now, I cannot give your product through the phone madam. Please wait for 72Hrs to have some update on your product. Seriously? 72Hrs more and I get an update but not the product yet?
Worst ever customer service I have seen.
If you are unable to deliver the product on time, better don't take the orders at all, don't waste our time and money. One day delay? It's okay, 2days delay? Yeah, still i understand it happens sometimes... but a week? Not acceptable at all!
Guys, just don't trust the delivery date they have mentioned online. Club Factory is better, atleast they will tell us the exact date of delivery even if it is 20days.

Thumbnail of user shrutib5
India
1 review
0 helpful votes
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August 14th, 2018

What an opposite product they delive which matches no spec shown in the picture online
Ru bbish. Just partnering with all petty sellers for money.

Thumbnail of user puneetgupta9812
India
1 review
0 helpful votes
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November 24th, 2023

Totally fraud and no resolution. Received used product of KOOK N KEECH RED COLOR SHOE. Never go with MYNTRA... The worst online shopping platform.

Service
Value
Shipping
Returns
Quality
Thumbnail of user priyar8
India
1 review
1 helpful vote
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June 8th, 2016

Service - Superb
Quality - Excellent ( depends on the brand you order)
Refund Policy - excellent ( everybody knows)

Thumbnail of user sasmitas1
India
1 review
0 helpful votes
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February 1st, 2019

On 14th Jan 2019, my wife ordered 2 dresses from Jabong.com. Total cost is 1232. 46. Order number is **************041. She received the Product on 19th Jan 2019. As both the products were having defect she placed return request for one product on 19th Jan 2019 and replacement request for other on 23rd Jan 2019.
But the products were not picked up and everyday by EOD we get a sms saying "We are sorry as we were unable to pick up your item, due to some operational constraints at our end. We will come again and pick up". The courier person put some false status and reschedule again and again.
After several follow up with the Jabong customer care team, they did not help in any way. Every time they say the same sentence like "We are sorry. Your product will be picked up within 3 to 4 working days". Several time they cancelled the old Return request and raising new Return request. This is to avoid their incapability to provide service to customers.
Return Id: *******543 on 19th Jan
Return Id: *******187 on 23rd Jan
Return Id: *******719 on 24th Jan
Return Id: *******355 on 30th Jan
Return Id: *******237 on 1st Feb
They are unable to pick up the return products and keeping our money on hold. How long they are going to hold our money due to their fault? Their products are already packed. They can come at any time and we can handover in the same condition how we *******@Jabong, you must learn from other e-business sites how they are providing better services to their customers. You are the worst among all. Keep my money and live long.
Thank you so much for you super service. Request you to delete my account.

Thumbnail of user rajuk23
India
3 reviews
0 helpful votes
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January 10th, 2020

How myntra app customer care number *******551//*******480 ANY problem with your How app customer care number ANY problem with your email...

Thumbnail of user neerajk21
GB
13 reviews
8 helpful votes
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September 11th, 2018

Fine clothes.
On time delivery.
Products recd are as shown on site
Swift response...

Thanks

Thumbnail of user swatig1
India
2 reviews
0 helpful votes
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January 4th, 2016

Excellent product! Comfortable. Shipping is also very fast. I'll surly buy more items from them..

Thumbnail of user sk72
India
1 review
2 helpful votes
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April 16th, 2012

Second Hand damaged products with irresponsible customer service. Very bad experience.

Thumbnail of user prasadb
India
3 reviews
14 helpful votes
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Thumbnail of user dkk6
India
1 review
0 helpful votes
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July 23rd, 2019

Myntra customer care number *******908//*******812
Myntra customer care number *******908//*******812
Myntra customer care number *******908//*******812
Myntra customer care number *******908//*******812
Myntra customer care number *******908//*******812

Thumbnail of user pardipk2
India
3 reviews
1 helpful vote
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July 16th, 2019

Myntra customer care helpline number *******908
Myntra customer care helpline number *******908
Myntra customer care helpline number *******908
Myntra customer care helpline number *******908
Myntra customer care helpline number *******908

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About the business

Online Shopping Site for Fashion & Lifestyle in India. Buy Shoes, Clothing, Accessories and lifestyle products for women & men. Best Online Fashion Store * COD* 30-Days Returns*

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