Jabong has a rating of 1.6 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Jabong most frequently mention customer care, return request, and delivery agent problems. Jabong ranks 458th among General Apparel sites.
I've been buying from Jabong for few years now and have had great experience with the products, their competitive prices and hassle free return and refund service. There have been couple of incidents where the ordered item was not available or it took a very long time to come. But overall highly satisfied
My sister had sent one dress for my daughter through Myntra, Yesterday I received the parcel through e-kart. When we opened the parcel there was 1 Pillow cover, 1 pc socks, 1 Blouse and 1 T-shirt. All items were old used and torn. I immediately called the delivery man who asked me to call myntra. I called myntra and asked them to pick-up this immediately but they did not do this. It feels like someone has sent some thing for black magic purpose.
My sister had sent one dress for my daughter through Myntra, Yesterday I received the parcel through e-kart. When we opened the parcel there was 1 Pillow cover, 1 pc socks, 1 Blouse and 1 T-shirt. All items were old used and torn. I immediately called the delivery man who asked me to call myntra. I called myntra and asked them to pick-up this immediately but they did not do this. It feels like someone has sent some thing for black magic purpose.
It has a wide selection of products from various brands and categories, and many people have had positive experiences shopping from Myntra. However, as with any online shopping platform, individual experiences may vary, so it's best to read customer reviews and do some research before making a purchase.
Myntra is one of my top go to sites for all my clothing needs. They have a vast collection of clothes and related accessories for all gender and in various age, size related fields too. Their quality is also good and customer service is good too. If you want a refund or exchange it's usually smooth and easy.
Tip for consumers:
Read the return or exchange policy nicely before buying a product because some have returns and some have exchange policy
Products used:
Shirts, dresses, jackets, shoes
Damaged product delivered 21.11 until 29.11 promise after promise to collect from senior staff, nothing happened.
Staff drop the call, cannot resolve issues, they follow a script and no use of common sense. Awful company to order from, dishonest poorly managed and professionally inept.
Spend your money with someone else.
I'm long time customer of Myntra. I trusted them completely. But recently I just woke up! I ordered a sofa set cover which had fitting issue so I asked for return. Some Myntra agent came and picked up the product but I didn't get any refund. I raised complaint many times but nothing happened. They just kept denying the product has picked up when I shared every single details with customer service person. Hello Myntra, stop cheating your customers,
Provide them good service or else very soon you will loose your business. You forgot trust matters more than money.
I have been very disappointed with the service of myntra lately. This has never happened before but now the delivery of the products is getting delayed by more than 2 weeks. I have been calling the customer care and all they can say is please wait till this and that date and yet no response and no update on the delivery. I am still waiting in the hope that the products will be delivered but they are just testing my patience. It has happened to me twice this time when my products have been delayed. Now i don't know how to trust you for ordering.
I ordered a pair of Nike shoes but got a polo shirt. Pathetic!
Customer service told me it takes 5 days is identify their issue.
I would NOT recommend this eCommerce site if you need something quick.
I've been buying from Jabong for few years now and have had great experience with the products, their competitive prices and hassle free return and refund service. There have been couple of incidents where the ordered item was not available or it took a very long time to come. But overall highly satisfied
I ordered 4 items from jabong and returned 3 items out of four but did not get refund for 2 items.
I mailed them many times and their reply was kindly show us return slip which I was never given.
I tried customer care but no one picks up the phone as they are busy making fool other customers also.
Worst experience with jabong.com.
I ordered one pair of sandal little costly from Jabong.com and in image it displayed very good stuff so i took but in actual when i got the quality was so worse. Why Jabong. Com authorized these cheap vendors to list their products. Disappointing
Think before buying... care less people send wrong sized and refuse for free returns... I have to ship back it... and they gave me only half of shipping what I have paid... as a jabong credits...! Losers... even better to buy from ebay than jabong..
I am searching online shopping website. And watch out the jabong.com lots of products brand, recently brought make up kit and fashionable jewellery up to 30-70% off this session. It takes minimum time to delivered as compared to other ecommerce website..
Extremely disappointed and will ensure never to use this service and would ensure to recommend everyone not to. First the pictures in the website is deceiving so in real it definitely does not look like in real life. Second I bought the watch for about ******* and now when I check the price says Rs 8000. This is ridiculous. First you promote the product mentioning it is on sale and then after I buy you, you lower the price and sell it for cheap overcharging me. I am seriously looking for an explanation because as a company selling products online, I will look forward for how you would please your customer and I'm definitely not pleased. I have attached the pictures and screenshot as well
I visited Jabong.com and wondered with lots of products for woman. Recently bought suit –salwar and matching jewellery and bag. Fabric was good and Price was reasonable. It takes minimum time to delivered as compared to other shopping site website.
Myntra is looting people in the name of online shopping. I ordered a dress, and it was over-sized and defective and also came with no original price tags attached.
I kept on complaining for return or even exchange of the product, and they kept on saying give us 12 hrs and 48 hrs repetitively. It caused me harassment for one whole month and then they simply declined my requests, and said that they can't return or exchange the product as there are no price tags.
What sort of business is this? There are no quality checks of the product. How can they send a defective, oversized product without tags and they refuse to take the product back due to the same cause?
They robbed me of money for a huge, deformed piece of cloth in the name of a dress. Myntra should be sued.
Worst, terrible experience I ever faced for online shopping. NEVER ever buy from Myntra. Beware of FRAUD.
Mistakenly I have added wrong product in the cart and made payment. Then I had to cancel the order for particular product. Till now I don't get my refund. I have ordered on 8th October and cancelled it immediately. In my order section it's showing cancelled and money got credited in your same card which u have used to pay.
Still the money is not reflecting in my account. Even I have checked all credit statements.
After six months of attempting to get a refund for items sent back as they were the wrong size, they are no longer responding to my e-mails. I think that they have gone out of business as there is no pretense of any customer service.
I read all the reviews and it appears 90% of the time Jabong is a scam and 10% say it was seamless, so I figured I'd order COD to test it out. Yup. Scam indeed. Nothing arrived and they claim it was "sent back to the warehouse for undisclosed reasons". Thank God all I wasted was time and not money. Order from them at your own peril. You've been warned.
Myntra has the worst customer service ever! I bought footwear with a 30day return, which broke on 4th wear. Written &verbal complaints were ignored. Finally, I was told that it had Passed their Quality Control & so no exchange! Now, a wrong product was delivered - I asked for an exchange/return, which was accepted. Days later, I've heard that courier refuses to pick up so my return is Cancelled. Awful & Unacceptable! Getting out of Myntra. Recommend this to All. They won't Fix When They Mess Up.
If product has to be exchanged, its an impossible task to get it. When number of Delivery Agent sent by Mybtra for Delivery confirmation are contacted, they say product is at some other location so cannot be delivered on that day. This goes on with every delivery message received --- excuses for not delivering.
When contacted, Call Centre guys respond and they just log your complaint. You can log as many complaints, it does not matter
I ordered Asics running shoes of description Gel Cumulus 18 UK size 8 at a cost of Rs 7700/ inclusive of GST. The order was placed on14 July and delivered on 17 July. The shoe size is not matching with International standards, so I asked for its return on the same day. The pick up person came on 18 July at about 3 PM without calling. At that time my grand mother was at home and she did not know anything about return so the pick up person was told to come next day. He never turned up and cooked up some story. 15 days have passed but no resolution in sight. Poor customer /mail /so called escalation service.
I think the ploy is to somehow entangle people in to buying by showing huge discount and supply poor product.
Jabong poor show. Please return my money.
Myntra is the worst shopping portal. I shopped for few Kurtis having a return policy of 2 days. I was unaware that they consider time as well when they deliver i. E. if they have delivered at 3.30 PM on Friday then the return has to be initiated by Sunday 3.29 PM. If your company is so particular about the time and do not consider end of the day then please publish time as well along with the date of delivery in the order det. I lost so much of amount due to this. Will never buy from Myntra again
Actually we use both online payment and COD(cash on delivery), when I bought 4 track pants(2go brand) by using my card and paid the amount, after 2 days the delivery person delivered the product and ask the amount from my mom(65 yrs old), she thought it is cod and paid again, after some days we found that we paid twice for the same and askto myntra customer care for each day one different person replied to our mail without understanding what is the issue. I sent the delivered persons name and contact number too to esquire him, but they strictly saying no amount collected. And also the product we bought is not new, they are selling used one, pls don't buy anything in myntra they are the no #1 cheaters.
Never buy form Jabong if you care for your money. They lie and cheat on your refunds. Worst part is the pathetic customer service and the stony silence of their finance department. Lost a lot of money.
Don't shop on myntra and loose ur money. Offlate Myntra sends fake and missing products. Customer service worst. They investigate ur complaint for a month just to tell there is no mistake from Myntra. I ordered h and m pack of 3 leggings. They send only 2. After complaining repeatedly, they say that they sent pack of 3. This reply comes after one month of calling them daily. Now these leggings are short for my baby. Also, this doesn't look like an original h and m product. I have lost my money. Please don't loose ur money.
Online Shopping Site for Fashion & Lifestyle in India. Buy Shoes, Clothing, Accessories and lifestyle products for women & men. Best Online Fashion Store * COD* 30-Days Returns*
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