• My Perfect Buy

My Perfect Buy

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Overview

My Perfect Buy has a rating of 4.0 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. My Perfect Buy ranks 10th among Department Store sites.

  • Service
    16
  • Value
    15
  • Shipping
    16
  • Returns
    16
  • Quality
    15
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How would you rate My Perfect Buy?
Top Positive Review

“Patio chair cushions”

Rita C.
5/30/20

My cushions arrived 16 days after ordering and I absolutely love them! The quality is even better than I expected and the color is just as shown online. I would definitely recommend. The one drawback was I didn't find any email confirming they were sent or any tracking info. Could have been error on my part, but I emailed them and they responded immediately.

Top Critical Review

“Ordered 6 got 1”

Jeanne G.
1/19/21

I ordered a six pack of bbq sauce and got 1. Emailed them multiple times and the replies were, thank you for your order, thank you for your order. Not once did they address the problem. Called them, started talking to someone, he pulled up my order and the phone cut out. Called back and the mailbox is full. Don't waste your time with this company.

Reviews (34)

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customer service (3)
Thumbnail of user tarim8
1 review
2 helpful votes
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June 29th, 2020

Save your money and don't buy from these crooks. They use false advertising and the products are not what they advertise. Customer service is horrible and they do not accept returns of their crap products. The "Lululemon" leggings aren't even knockoffs. They are plain black leggings that could be purchased for $5 at Forever 21. Run away no matter how enticing the deal seems!

Thumbnail of user barbarar677
1 review
7 helpful votes
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December 29th, 2019

I placed an order with this bogus company on Thanksgiving Day, and heard nothing from them after that. I called their 800 number listed on their website, and the person answers "Hello?", like I called them at home! I said I'm calling about my order. He says who did you order from? I said I ordered from you, I got this phone number from your website. And he says "we have a lot of companies". I knew right then I had been scammed and wasn't getting my stuff, and that's exactly what happened.

Thumbnail of user emilyl167
1 review
6 helpful votes
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September 9th, 2019

Order took two weeks, and I only recieved a tracking number for the shipment after submitting a dispute via paypal thinking I had been scammed

Before submitting the dispute to paypal I attempted 3 emails to myperfectbuy.com support inquiring as to order status and got no response. I also attempted to call the customer service number on the myperfectbuy.com website and the person answering the phone told me "customer service is not available right now". Don't waste your time.

Thumbnail of user latwashiad
1 review
7 helpful votes
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May 2nd, 2020

Never sent me confirmation of shipment details within the 24-48 hrs after placement today order. No legit number to call for inquiries. I had to email them a thousand times to get a tracking number. First they said it was being delivered with USPS and didn't give me a tracking number. Package says delivered and it's not even at my damn doorstep. It's a $#*!ing shame mother$#*!ers wanna play with people and their $#*!ing money at a time like this. DO NoT ORDER A DAMN THING FROM THEM!

Thumbnail of user tanyaw112
1 review
6 helpful votes
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May 3rd, 2020

They only get a star so a review can be submitted and they do not deserve that. Placed an order and never received it. Contacted their support and was provided two different tracking numbers each time. Don't bother asking for your money back, you'll never see a refund. SAVE YOURSELF THE HASSLE AND MONEY, NEVER ORDER FROM THEM!

Thumbnail of user daniellep266
1 review
4 helpful votes
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June 15th, 2020

They can not give me a tracking number or tell me where my order is. This is horrible! I even called and they still could not tell me where my order is.

Thumbnail of user briannam79
1 review
6 helpful votes
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April 15th, 2020

Ordered 2 items they never respond its been over a month. I call them they ask where did i but it from lol RUNNN FAST do NOT buy here! They dont even answer im fighting for a refund

Thumbnail of user lj187
1 review
1 helpful vote
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July 8th, 2020

Not as advertised
Said they were Lululemon shorts
Instead they were crappy polyester
Sizing is off as well

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