• MyPhotoWallet

MyPhotoWallet

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Overview

MyPhotoWallet has a rating of 3.4 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPhotoWallet most frequently mention good quality, and great gift. MyPhotoWallet ranks 3rd among Photo Sharing sites.

  • Service
    117
  • Value
    115
  • Shipping
    121
  • Returns
    73
  • Quality
    115
Positive reviews (last 12 months): 78.6%
Positive
11
Neutral
1
Negative
2
105
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How would you rate MyPhotoWallet?
Top Positive Review

“Amazing”

Monique G.
6/25/21

I'm so happy with the wallet I ordered was from my daughter to her dad and he nearly broke down crying and was quick delivery as well and especially love how you can put your own message on the back of wallet

Top Critical Review

“Absolutely terrible”

Ericka S.
1/10/20

Not only did it take a whole month but the product is garbage! What I thought would be a beautiful sentimental gift turned into a embarrassment. The photo aged my daughter and I by like 15 years. When contacting their customer service they did nothing to rectify the situation. They kept explaining their equipment that manufacturers their product. Absolute waste of money! Don't waste your money because 2 out of 100 people got a good product!

Reviews (255)

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Reviews that mention popular keywords

customer service (68) photo wallet (22)
Thumbnail of user eknoorsingh064
1 review
0 helpful votes
  • Send Message
March 13th, 2024

Hello my name is harpreet. I like your dealing vivian is dealing with me He answered my every question very fastly and give me proper knowledge about my parcel I am happy for this

Products used:
Photo frame

Service
Value
Shipping
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Quality
Thumbnail of user erickas8
1 review
7 helpful votes
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January 10th, 2020

Not only did it take a whole month but the product is garbage! What I thought would be a beautiful sentimental gift turned into a embarrassment. The photo aged my daughter and I by like 15 years. When contacting their customer service they did nothing to rectify the situation. They kept explaining their equipment that manufacturers their product. Absolute waste of money! Don't waste your money because 2 out of 100 people got a good product!

Tip for consumers:
DON’T DO IT!!

Products used:
Zero

Service
Value
Shipping
Returns
Quality
Thumbnail of user moniqueg103
1 review
0 helpful votes
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June 25th, 2021

I'm so happy with the wallet I ordered was from my daughter to her dad and he nearly broke down crying and was quick delivery as well and especially love how you can put your own message on the back of wallet

Tip for consumers:
Fantastic site

Products used:
Personalised wallet

Thumbnail of user torik35
1 review
2 helpful votes
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June 8th, 2022
Verified purchase

When ordering um wallet it asked for 4 letter characters to engrave on the inside. I didn't want that so I put none. There was no option to op out of letter other then what I put. They literally printed none on the wallet and are refusing to acknowledge their mistake. Bought this as a Father's Day gift and now it's garbage

Tip for consumers:
Don’t do it

Products used:
Money clip wallet

Service
Value
Shipping
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Quality
Thumbnail of user autumnjackson2882
1 review
2 helpful votes
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December 9th, 2023

I havent recieved the product yet but watch your bank account when you order from here. My order with tax and shipping (plus they charge you $3 without a warning for "VIP Cart Service") came to $40 which was reasonable and that's why I ordered. However my bank account was charged over $60. I have sent an email but have not head back.

Products used:
I ordered the personalized photo lego blocks

Service
Returns
Thumbnail of user myphotowalletc1
MyPhotoWallet c. – MyPhotoWallet Rep

We are terribly sorry for any disappointment caused “Autumn J.”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward.

Thumbnail of user alexl660
1 review
1 helpful vote
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January 27th, 2021

My husband loves it and so do I.
We had twin boys this past October 27,2020 so I wish I could've put another picture on the back or maybe words on the inside.
Customer service was responsive along the way.
You'll have a return customer soon.

Service
Value
Shipping
Quality
Thumbnail of user brier12
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

Super functional case! Doesn't get in the way of charging, and the top and bottom are two separate pieces, making it easy to take apart and put back on if that is needed. It stay one really well. Great way to show your love for your favorite band and your favorite song by them!

Tip for consumers:
Enjoy! Great product!

Products used:
AirPod Pro case

Service
Value
Shipping
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Quality
Thumbnail of user renees762
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Was embarrassed when my father opened it for Father's Day couldn't even notice the picture on front of wallet it looked like a black smear. Didn't get any refund or return email from "customer support " don't waste your money look for another store

Shipping
Thumbnail of user troih
1 review
0 helpful votes
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February 5th, 2023

Vivian Elsie demonstrated impressive customer service skills during my 1st purchase. She showed me the finished products so I can know what to expect before receiving my order. Will be purchasing more products from this company. Great work Ms. Elsie!

Thumbnail of user mackenziem32
1 review
1 helpful vote
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January 31st, 2019

I ordered a key chain for my dad for Christmas. It took over 2 months, Arrived in mid January. Quality was horrific, and they refused to either refund me or reprint another - as their website clearly states. STAY AWAY. I wish I'd have read these reviews before dealing with this disreputable company. Emailed several times and finally asked for a phone # to speak with a supervisor and was told 'sorry no phone service available'... The same thing that happened to Alicia F happened to me!

Thumbnail of user taysiah
1 review
1 helpful vote
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November 26th, 2020

If I could leave 0 stars I would. I thought a personalized wallet would be a great Christmas gift for my boyfriend but they seem to be incompetent and can't actually make your personalized item look anything like the picture you send in (which is the whole point). I wasted 35 dollars on a very disappointing and honestly just all around ugly looking wallet. I tried to email their customer service email and they were absolutely no help and said they could only refund me 15% ($5.25... not even worth it). Not helpful at all. Now I'm out 35$ and need to think of another gift for me boyfriend. Please just save yourself and don't give this company any money it's practically a scam.

Thumbnail of user chelseycruz8
1 review
0 helpful votes
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May 18th, 2023

I've gotten 2 wallets from this site and they've been great! Good quality products. I also accidentally ordered the same thing twice and was assisted immediately via email to cancel one of the orders. Great experiences! :)

Products used:
Wallets

Service
Value
Shipping
Quality
Thumbnail of user ashleyw731
1 review
0 helpful votes
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July 11th, 2021

I got for my dad for father's day and he absolutely loves it great quality, beautiful photo customized and very comfortable in his back pocket too! Great product shipping a little slow but worth the weight.

Thumbnail of user ea75
1 review
4 helpful votes
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August 26th, 2020

What we received was wonderful. The image quality was fantastic, and my dad was so happy with the gift that he asked me about where I got it from in order to purchase for others later. Thank you so much for your beautiful work on this wallet!

Service
Value
Shipping
Returns
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Thumbnail of user jamesw1099
1 review
5 helpful votes
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May 27th, 2019

The wallet we ordered looks nothing like the picture I sent. It's beyond horrible. Paid over $30 plus shipping. When I contacted them they refuse to refund our money. I just want to send it back. If anyone knows what to do or who to contact, please let me know. *******@yahoo.com

Thumbnail of user annetteb351
1 review
0 helpful votes
  • Send Message
July 14th, 2021
Verified purchase

I needed an inexpensive, yet not cheap looking gift. After seeing MyPhotoWallet online, I really wanted an engraved bottle of alcohol,, but I chose a personalized wallet. I was embarrassed at having to buy such an inexpensive gift. Wow! When that wallet came in the mail, I was so excited. High quality, great packaging. I way under paid for that wallet. I am definitely going to be a returning customer! I highly recommend checking them out on line. I have written another review, but I'm not sure if it went through so decided to send this one.

Tip for consumers:
Check out everything, even the low priced items are high quality.

Products used:
Wallet

Value
Shipping
Quality
Thumbnail of user bican39600
1 review
0 helpful votes
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December 30th, 2022

I gave this to my husband with our boy on the front. He loved it so much. It came faster than I expected, which was really nice. I will buy it again next time. I'll be sure to recommend your company to my friends and colleague. More power to you and your staff.

Tip for consumers:
Upload a clear image for better quality

Products used:
Wallet

Service
Value
Shipping
Returns
Quality
Thumbnail of user aprild366
1 review
1 helpful vote
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August 16th, 2022

There were some major quality issues with my order initially but after a bit of a tussle we got them resolved. The wallets I ordered came out decent.

I hope they work to provide quality products as the standard.

I'll probably give them another chance.

Tip for consumers:
They don't want to uphold their policy regarding quality issues

Products used:
Photowallet

Service
Value
Shipping
Returns
Quality
Thumbnail of user marilync857
1 review
0 helpful votes
  • Send Message
August 24th, 2023

I love the wallet. I bought it from my husband in memory of our grandson who was killed a day after Christmas by a drunk driver. The only thing is I wish I would have been able to review it first because I would have done the lettering and numbers different other than that it's amazing.
I hope my husband loves it!

Service
Value
Shipping
Quality
Thumbnail of user jenb402
1 review
0 helpful votes
  • Send Message
June 30th, 2023

Customer service was excellent. They answered emails quickly and helped. The wallet was very good condition and quality. The picture is clear but I would have liked a matte finish instead of shiny as to see the picture better. The photo card turned out excellent as well.

Service
Value
Shipping
Quality
Thumbnail of user bp577
1 review
0 helpful votes
  • Send Message
January 13th, 2023

I was not 100% satisfied with my initial order so I contacted customer service & they were very quick in responding & very helpful. They asked me to send a different photo so I did & now I'm just waiting on that one!

Tip for consumers:
Use a clear photo!

Products used:
Wallet

Service
Value
Shipping
Returns
Quality
Thumbnail of user arandaw1
1 review
0 helpful votes
  • Send Message
February 25th, 2023
Verified purchase

I've ordered from this company more than once. They do a great job on the wallets and they aim to please. They respond back quickly and they don't mind fixing any mistakes if any are made. The wallets are real leather also! Would definitely purchase again.

Service
Value
Shipping
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Thumbnail of user jennifert1970
1 review
1 helpful vote
  • Send Message
August 13th, 2022

I have ordered multiple items from this site. I ordered a photo clock for a friend as a house warming gift - absolutely beautiful
I ordered a photo blanket, soft, washable and the picture turned out great. You can also order blankets with multiple photos/collage.
The photo moon lamp is amazing, lights up nicely and picture quality is very clear.
My fav was the photo wallet my daughter and I ordered for her Dads father's day gift, very impressed! Definitely recommended this site! I have been 100% satisfied with the products I've purchased!

Thumbnail of user rhonea
2 reviews
0 helpful votes
  • Send Message
August 13th, 2022

I have been using My Photo Wallet for some time now. Everything that I have ordered has turned out phenomenal. One thing that I love about this website is that they will reach out to you with a proof to show you how it will look and if its to your liking they will go with it, but if not, they let you send in a clearer photo. They are not like other companies who just will put whatever you send on their products knowing its not going to be noticeable. I appreciate that so much and it shows they really care about their customers and their work. I will forever be a customer of theirs.

Thumbnail of user amier26
1 review
0 helpful votes
  • Send Message
December 15th, 2021

Beautiful and just what I wanted. It's a perfect gift for a special person who needs a new wallet. Quality is great, price is really good. Overall very satisfied. I got it for my husband as a birthday gift, and his mouth dropped when he opened it. It couldn't have been more perfect than what I imagined.***These pictures are after months of use, and it still looks great. It was very stiff at first, but it's broken in and fits in my husband's pockets just fine.

Products used:
All. Wallet is used daily

Service
Value
Shipping
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Quality

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Thumbnail of user myphotowalletc1
MyPhotoWallet c.

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