• MyPhotoWallet

MyPhotoWallet

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Overview

MyPhotoWallet has a rating of 3.4 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPhotoWallet most frequently mention good quality, and great gift. MyPhotoWallet ranks 2nd among Photo Sharing sites.

  • Service
    117
  • Value
    115
  • Shipping
    121
  • Returns
    73
  • Quality
    115
Positive reviews (last 12 months): 76.9%
Positive
10
Neutral
1
Negative
2
105
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How would you rate MyPhotoWallet?
Top Positive Review

“Amazing”

Monique G.
6/25/21

I'm so happy with the wallet I ordered was from my daughter to her dad and he nearly broke down crying and was quick delivery as well and especially love how you can put your own message on the back of wallet

Top Critical Review

“Absolutely terrible”

Ericka S.
1/10/20

Not only did it take a whole month but the product is garbage! What I thought would be a beautiful sentimental gift turned into a embarrassment. The photo aged my daughter and I by like 15 years. When contacting their customer service they did nothing to rectify the situation. They kept explaining their equipment that manufacturers their product. Absolute waste of money! Don't waste your money because 2 out of 100 people got a good product!

Reviews (255)

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Reviews that mention popular keywords

customer service (68) photo wallet (22)
Thumbnail of user joannem1069
1 review
1 helpful vote
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September 20th, 2023

This is absolutely the best Christmas gift, for my son in law's. Clear, smudge proof, good quality. Had ordered from another co,,, this is by far the best one… thank you

Tip for consumers:
Had problems ordering 2 at one time,,

Products used:
Photo wallet

Service
Value
Shipping
Quality
Thumbnail of user amys619
1 review
6 helpful votes
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May 30th, 2019

I'm usually a pretty sketchy person but But I gave this a shot and I'm so glad I did. It got to me two weeks after payment of that included getting it ready to ship in and out and it getting to me from China and I live in North Carolina United States the wall it was exactly as pictured the quality of the wall it was really great and the picture that I sent them turned out perfect I don't know why everybody else is saying they have problems because I had a great experience I'm usually one with the bad luck but for myphotowallet.com I can't say I did. Definitely recommend

Thumbnail of user gradyb61
1 review
0 helpful votes
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October 31st, 2022

These guys and their work were amazing. Super helpful even when I messed up the order they were more than happy to correct my mistakes and quickly respond to emails.

Service
Value
Shipping
Quality
Thumbnail of user susanr3653
1 review
0 helpful votes
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December 1st, 2023

I ordered a photo wallet for my grandson for Christmas and I just love it. The customer service actually genuinely cares for it's customers. I highly recommend this company.

Service
Value
Shipping
Quality
Thumbnail of user tiffanys478
1 review
0 helpful votes
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May 24th, 2021

Nice wallet, came with hard to read print but customer service is fixing the issue and sending me a new one. Great service. Will see how new wallet comes out and leave further review.

Products used:
Wallet

Value
Returns
Quality
Thumbnail of user andreab465
1 review
0 helpful votes
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January 13th, 2020

IF THERE WAS AN OPTION FOR NEGATIVE 5 STARS... THEY WOULD GET IT! DO NOT ORDER FROM THESE PEOPLE, IT IS A COMPLETE WASTE OF MONEY, THEIR PRODUCTS ARE ABSOLUTELY HORRIBLE. AND WHEN YOU ASK FOR A RE-DO OR A REFUND, THEY REFUSE TO DO ANYTHING TO MAKE IT RIGHT. AWFUL PRODUCTS AND AWFUL CUSTOMER SERVICE!

Thumbnail of user hailsacerdote
1 review
0 helpful votes
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October 26th, 2023

One of the coolest things about this wallet is that it can be personalized. The wallet is also well-made and will last a long time. I buy these all the time, whether it's for myself or as a gift.

Products used:
Wallet.

Service
Value
Shipping
Returns
Quality
Thumbnail of user beatricew37
1 review
2 helpful votes
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September 24th, 2020

Looks nothing like the photo my daughter looks Chinese avoid! Half of her hair is missing so disappointed paid a lot of money I am so embarrassed to give it to the person

Thumbnail of user sheethalj1
1 review
0 helpful votes
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August 31st, 2023

Love the photo wallet. Great communication.
Only the shipment take a little longer (than I expected, but it's OK). I've previous order with them & satisfied, that's why placed the the order again.

Products used:
Photo Wallet

Service
Value
Shipping
Quality
Thumbnail of user anna246
1 review
0 helpful votes
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June 26th, 2020

I bought a rechargable lighter, it messes up the first week, and now doesn't hold charge at all. I have emailed several times to get help and no one has responded at all. DO NOT USE, HORRIBLE CUSTOMER SERVICE

Thumbnail of user glorian323
2 reviews
0 helpful votes
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July 23rd, 2023

Just what I wanted for my daughter to remember her Sammy although gone will always be with her. So very pleased with the product. Will recommend to friends. Thanks

Tip for consumers:
Hopefully vendors can see how dissatisfied or pleased they are with their products and services.

Products used:
Photo wristband

Service
Value
Shipping
Quality
Thumbnail of user haileyk34
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

DO NOT BUY FROM THIS COMPANY. This company will not let me post my review on their site, so I have resorted elsewhere to make sure people know! I ordered my keychain over 3 weeks ago and still have not received it! I advise you not to waste your time and make the same mistake as I did. Their shipping company(YunExpress) is not reliable! I am highly disappointed in this company, and will not plan on purchasing from them in the future. This was my first purchase with this company, and it will also be my last.

Service
Shipping
Thumbnail of user christianm354
1 review
0 helpful votes
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April 13th, 2021

Personally I enjoyed this product and would consider purchasing another product from this company. They were very communicative throughout the entire buying process.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebeccap1689
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

I love the custom dog stamp I ordered. It works great and looks just like my pup. I like how they confirmed the design before creating and shipping. Would order again!

Products used:
Self-inking custom pet stamp

Service
Value
Shipping
Quality
Thumbnail of user julier1702
1 review
0 helpful votes
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February 11th, 2024

I was happy with company bc I ordered special gifts not knowing what to expect and was nervous- then they got lost in tracking even though I ordered early. Company reached out knowing I was tracking and son couldn't find tracking either, no one knew where they were so they decided to remake them and rush them so I could get as soon as possible- no they weren't in time for Christmas sadly, but lucky bc they rushed them I did receive them in time for their birthdays and the people were still able to get them (not like out of state) I was so happy with how one turned out specifically and even though the other was not as good, I would order again bc it was like one picture good and one ran out of stuff to do job as well not sure-but for me and people I have to it's still the thought that counted! I loved so much plus company said give me a little deal on another order bc of mess up and I told them I would order again bc I will order one for myself for sure maybe two
Below the one picture that didn't turn up well- but then the two that turned up amazing!🤩

Tip for consumers:
Think the writing should be longer and should be able to pick from a few fonts and sizes to change alittle

Products used:
2 wallets and plan to get more— really like wallets for men and women as long as can have 2 pictures and wording! (1 family picture, 1 spouse picture, and quote) only wish quote could be longer

Service
Value
Shipping
Returns
Quality
Thumbnail of user freyaa10
1 review
0 helpful votes
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December 11th, 2021
Verified purchase

I accidentally added the wrong photo to my order and only realised after i ordered it. I emailed to ask if i could have it changed and they were very compliant and helpful with my request. Thank you

Thumbnail of user shant13
1 review
0 helpful votes
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May 27th, 2021

I would not recommend this company! Their site is Full of FALSE ADVERTISEMENT! Items looks perfect like glass - and then when it arrives —it's fake plastic with scratches Allllll over the frame! Bad Business! Requesting refund!

Tip for consumers:
Just don’t do it !

Thumbnail of user catiem6
1 review
1 helpful vote
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June 1st, 2020

I ordered a key chain for my husband with my son date of birth and a photo. IT TOOK MORE THEN 60 DAYS TO GET MY ORDER! And guess what? MY ORDER WAS INCORRECT! I emailed about 5x and no one understands what I mean when I say the month engraved on my chain is incorrect. I have to keep explaining I order dec and engraved it says sept! This company is horrible. The item looks cheap and well see if I EVER get what I paid for. I may have to wait ANOTHER 60 days! Dont do it.

Thumbnail of user jessicaw1175
1 review
1 helpful vote
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May 14th, 2021

Listen I Order a Frame For Mother's Days & It Took So Long To Come I Asked Them For A Refund Before It Got shipped & They Refused Till I Got The Package The Frame Had A Whole Lotta Scratches & I Told Them I Don't Want It I Want My Money Back They Finding All Different Ways Not To Give Me My Money Back Y'all Don't Buy From Them This Is A Whole Scam

Products used:
A photo frame

Thumbnail of user pauls2702
1 review
0 helpful votes
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January 27th, 2021

My son bought me a wallet for Christmas with a photo of me; my sons and recently departed mum
It was awful and looked like a laurel and Hardy pic. O emailed them early Jan and still waiting for a reply DO NOT USE THIS COMPANY

Products used:
Pic wallet

Service
Value
Shipping
Quality
Thumbnail of user aqsaa7
1 review
0 helpful votes
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December 2nd, 2021

The shipping sucks, it took 6 weeks for my order come in when it said a delivery date 5-7 business days and I paid so much in shipping costs. Their website says best support line and customer service. THE CUSTOMER SERVICE SUCKSS. I was emailing back and forth with their agent vivian and she never addressed my issues and she just kept asking me questions. It was a horrible experience! The website has a huge symbol of a headphone with customer service and they don't even have phone service. I had to drive to pick up my order because the delivery man never followed my instructions. The product was horrible. My keychain was scratched and had markings on the customized writing portion, and the keychain picture was so dark you couldn't even tell that there was a picture. You might as well just shop at your local customized gift shop! HORRIBLE SERVICE

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicoles2012
1 review
0 helpful votes
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August 11th, 2022

I had a great experience with customer service team, they are very pleasant and reply to emails very quickly. I love my cube and can't wait to design more products!

Tip for consumers:
It's a great product, a perfect gift!

Products used:
Photo cube

Thumbnail of user sherar3
1 review
0 helpful votes
  • Send Message
June 18th, 2021

I received my first photo wallet order for a gift for Father's Day. It turned out beautiful and even with my indecisive delay, made it on time for the day! Thank you MyPhotoWallet

Tip for consumers:
Make sure you’re sure of the photo you want or contact immediately if you choose another photo. Otherwise beautiful

Products used:
My photo wallet

Service
Value
Shipping
Quality
Thumbnail of user cameronh312
1 review
0 helpful votes
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January 14th, 2020

Ordered on Dec. 2nd and guaranteed by Christmas. Needless to say, I wouldnt be here if i had a pleasant experience. Bonnie keeps sending the exact same email over and over, you cannot call, and the TRACKING information has said it is 30 minutes from my house for 5 weeks. I DEMAND A REFUND! Probably out the money but I WOULD NEVER ORDER IF I WERE YOU!

Thumbnail of user abhishekg51
1 review
0 helpful votes
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August 3rd, 2021

Have to be patient for the order to come but it's worth it! Love the texture and quality of the products. A wonderful experience overall and will definitely recommend!

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Thumbnail of user myphotowalletc1
MyPhotoWallet c.

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