• MyPhotoWallet

MyPhotoWallet

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Overview

MyPhotoWallet has a rating of 3.4 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPhotoWallet most frequently mention good quality, and great gift. MyPhotoWallet ranks 2nd among Photo Sharing sites.

  • Service
    117
  • Value
    115
  • Shipping
    121
  • Returns
    73
  • Quality
    115
Positive reviews (last 12 months): 76.9%
Positive
10
Neutral
1
Negative
2
105
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How would you rate MyPhotoWallet?
Top Positive Review

“Amazing”

Monique G.
6/25/21

I'm so happy with the wallet I ordered was from my daughter to her dad and he nearly broke down crying and was quick delivery as well and especially love how you can put your own message on the back of wallet

Top Critical Review

“Absolutely terrible”

Ericka S.
1/10/20

Not only did it take a whole month but the product is garbage! What I thought would be a beautiful sentimental gift turned into a embarrassment. The photo aged my daughter and I by like 15 years. When contacting their customer service they did nothing to rectify the situation. They kept explaining their equipment that manufacturers their product. Absolute waste of money! Don't waste your money because 2 out of 100 people got a good product!

Reviews (255)

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Reviews that mention popular keywords

customer service (68) photo wallet (22)
Thumbnail of user sheritaw3
1 review
6 helpful votes
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September 9th, 2020

I'm so glad my husband enjoyed his birthday gift. It is one of our favorite pictures of him and our middle child. Tracking was easy and it was hand delivered to me. Plus we got a lot of gift cards to use to thank us for our purchase.

Thumbnail of user josephinet37
2 reviews
3 helpful votes
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December 11th, 2019

Ordered a wallet for my husband with a picture of our granddaughter. Photo work on the wallet looked nothing like our granddaughter. They should have called or emailed that the photo sent could not be replicated properly onto the wallet. I emailed immediately after receiving the wallet and sent photo as asked. I was hoping to either try another photo or refund my money. Was emailed back that the "artist" draws the photos before they are imprinted. (All example photo wallets looked great). The fact that they were placing blame, and not good at PR and cheating people out of their money for a wallet that will not be used. I will not be using this company again. I hope people will read ALL reviews before using this Company. That was a strike on me. I've warned family and friends and have asked that they do the same.

Thumbnail of user sherib217
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

I bought my son & daughter in law the keychain with their wedding song and picture on it and it's incredible! They absolutely love it as well! I love that it shipped from the US and relatively close! Items arrived a lot sooner than expected!

Thumbnail of user sueb855
1 review
0 helpful votes
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July 17th, 2022

I recently purchased a photo wallet for a very special occasion, it was embossed with a lovely photo of my friends parents. It is his wedding soon and as his parents have passed, I wanted something special for his to keep. I was initially concerned about the possible delay and relayed this via email to the company. Customer services were excellent, they responded to my emails promptly and expedited my order so it arrived on time

Service
Value
Shipping
Quality
Thumbnail of user michellem1590
1 review
0 helpful votes
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June 18th, 2020

I order a wallet that arrived in plenty of time for Father's Day, but they had distorted my daughter's face. They emailed me that the photo had to be "enhanced", but apparently meant they widened my daughter's eyes, eyebrows, and nose. I requested a refund or a new wallet and received the following message via email from "Vivian":

Thanks for sharing your thoughts about the wallet and we're very sorry that the end product was not as you expected, as per check, the wallet looks fine. There's a slight difference because the photocopying effect could not represent a colorful image completely. We sincerely hope you can understand under the circumstance.

Please know we're always looking to do better, and your feedback will help us to do so.

So they are doing nothing to remedy it.

Thumbnail of user angelos156
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

When I was looking for gifts for my husband, I found out he needed a wallet. Then I saw this one. I am in love with the engraving on the wallet. The wallet is amazing and I would be glad to purchase this kind of gift again.

Tip for consumers:
Honestly, I can attest to the legitimacy of this website. It is a pleasure to deal with their customer service. My overall impression of this product is high. The price is also reasonable.

Thumbnail of user izzygraves09
1 review
0 helpful votes
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June 30th, 2023

I bought from this business 2 times and each was amazing! I'll definitely buy from them again and they also make sure that the order looks correct before they actually make it! It also always looks better then expected!

Tip for consumers:
Trust the orders because they always come better then expected

Products used:
Wallet both times

Service
Value
Shipping
Returns
Quality
Thumbnail of user jena251
1 review
0 helpful votes
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January 17th, 2022

I just don't have words, bad material, glue falling, the picture is bad and I waited so many weeks for this. I even gave them I tip. Too expensive for this, I feel so stupid, please don't buy it if you value your money.

Tip for consumers:
Don't buy it

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user kylier19
1 review
7 helpful votes
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July 7th, 2020

I'd give them 0 stars if I could I ordered a photo wallet for Father's Day. The wallet finally came in July 2020. I open it up & am horrified about the product I received. It was nothing compared to what they advertised. The background of photo was on it and my kiddos weren't outlined correctly. I emailed them wanting my money back or to fix this mess only for them to reply it's nice enjoy. It's a scam don't use this company at all especially since they won't make it right.

Thumbnail of user gabbys33
1 review
0 helpful votes
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April 12th, 2021
Verified purchase

This is an amazing business they have great service and know the costumer is always right. Anyone who wants a beautiful personalized gift should go here and they will give you everything you want. My order was a beautiful peace of artwork and they captured it perfectly.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kyleighk5
1 review
0 helpful votes
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February 5th, 2023

I had ordered from them and one of my items wasn't up to par, and I reached out about that and they were nothing but helpful and amazing. Also wasn't a very long wait time between answering the emails like other companies. Definitely will order from here again

Products used:
Photo Wallet

Service
Value
Shipping
Returns
Quality
Thumbnail of user allisonm608
1 review
0 helpful votes
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December 13th, 2022

I'm so pleased with everything we received from them! They worked with me to get one item fixed and we couldn't be more grateful for that. Nothing but good things to say about this company and their customer service

Thumbnail of user kaylal177
2 reviews
0 helpful votes
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June 9th, 2021
Verified purchase

Came out great, give it a little extra time for delivery to be on time. I ordered weeks in advance so it made it on time for father's day, it didn't arrive in 7 days give it a 2 and a half weeks. I did add the extra delivery protection also. It came in a cute little cloth pouch too with some coupons.

Tip for consumers:
Give a turnaround of 3 weeks that's with the VIP service purchase added.

Products used:
Photo wallet

Service
Value
Shipping
Quality
Thumbnail of user jaylynj1
1 review
0 helpful votes
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January 23rd, 2022

I definitely recommend myphotowallet.com. If you're conflicted on wether or not to buy, do it! It's worth it and you won't regret it. I have purchased a keychain Spotify plate and have no regrets! Good condition, and beautiful! My purchase even came with a little bag which I don't know if every order gets but it is an amazing website overall.

Tip for consumers:
don’t have second guesses, definitely worth it.

Products used:
Spotify music plate keychain as a gift

Service
Value
Shipping
Returns
Quality
Thumbnail of user shellyk101
1 review
2 helpful votes
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July 13th, 2021

I purchased this wallet as a Father's Day gift and received it recently, and it was not as advertised. My kids do not look like the picture I sent in. Awful are my only words. If I could give zero stars, I would. Do not purchase this wallet. It's a total joke.

Tip for consumers:
Do not buy this. It is not even close to what is advertised. Very disappointed.

Products used:
A photo wallet

Thumbnail of user ramib12
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Miss Vivian Elsie is a very professional lady. I had something in my order that required modification and she was very friendly, professional and customer-oriented. She has great work ethics. Miss Elsie is an asset to the company.

Products used:
Keychain.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tamekab8
1 review
2 helpful votes
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January 14th, 2019

First the ordered came almost a whole month later, then when I received the package I could not at the picture on the dog tag unless I held it sideways and the one I selected I should've been able to see it just from looking at it. I also ordered the key chain and it looks like a cartoon character. I expressed my concerns and information on how to return it and they only want to give me 20% back because of how long it took. Not good customer service at all. It takes them 3 or more days to respond to your concerns. If they would've have at least tried to correct it I would've been happy with that however they have no accountability skills.

Thumbnail of user lw597
1 review
0 helpful votes
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January 1st, 2023

I purchased a photo wallet and a block head figure and am very happy with both as well as the customer service I received as my purchases involved correspondence since they were both personalized. The responses were quick & the shipment arrived sooner than I expected so I was very happy.

Products used:
Wallet & block head

Service
Value
Shipping
Quality
Thumbnail of user kcl13
1 review
1 helpful vote
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June 24th, 2020

Please don't order from here! I wish I read reviews before I placed my order, #1 It ships from China which I couldn't see anywhere on the website where it says that before you order so shipping takes forever #2 Quality of the product in not consistent, I ordered 2 wallets one came out okay not like the picture and the second came out so bad its pretty much laughable! #3 The amount you're paying you're for the wallet, shipping, & if you choose the VIP which did absolutely nothing extra in my opinion, the quality was really cheap on both wallets. Save your money and order from a more reputable website! I posted this review on the website but they only post positive reviews!

Thumbnail of user francinev4
1 review
3 helpful votes
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June 24th, 2020

BEWARE! BEWARE! BEWARE!
We read reviews before purchasing, loved the examples, etc. we bought as a Father's Day gift. It took over a month to get here, but we were so excited to get it fir my husband. We opened it and didn't know whether to laugh hysterically, be outraged, or throw it away. The quality it crud, the photo made my husband and son look like night of the living dead zombies, it was hideous! We've tried contacting the contacting the company via email and phone and have received not one reply. We are filing with the BBB. Hopefully so other poor schmuck won't waste their money.

Thumbnail of user tarrab2
2 reviews
2 helpful votes
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December 26th, 2018

Slow slow slow! Ordered a wallet on December 11th they emailed today said it would be another 3-5 days to make on top of the time that he already passes plus another 8-12 days to ship. This was a Christmas gift! I'll be surprised if I see it before February! Very fast to take money out of your account but slow to get you your product! Shop else where! You been warned..

Thumbnail of user icapers1110
1 review
0 helpful votes
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October 26th, 2023

I was looking for something different, and to my surprise I came across photo wallet. Placing the order was easy I like the choices that were displayed. The quick response and update on my item made me feel very pleased. I was so happy when I received it the delivery time was fast easy to track. I know I made a good choice when purchasing this gift. Thank you Photo wallet I will highly recommend this.

Products used:
Wallet photo

Service
Value
Shipping
Returns
Quality
Thumbnail of user rupaliu2
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

I ordered a wallet with a picture of my husband and daughter for Father's Day. Despite a glitch in the initial order, customer service worked with me to provide the exact product I wanted. My husband loved the wallet and wasted no time in switching out his old wallet for the Photo Wallet!

Thumbnail of user tiffenyw
1 review
1 helpful vote
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June 14th, 2019

I ordered this for Fathers Day, I ordered and month and a half in advance to be sure I received it on time. After three weeks and still no shipping notice, I emailed them. The apologized and said they had to send it back to reproduction because it was not satisfactory. Well wouldn't you let your customer know this when it happens? Nope! Not until I emailed them. That same day I got a shipping notice, but it still has not left the facility after two weeks. Says USPS is waiting receipt of package.? Emailed them again and told them I want my money back or the wallet by Saturday considering Fathers Day is Sunday. Don't waste your money, or order a year in advanced. According to other reviews, if and when you get it, it will look like crap.

Thumbnail of user toriep3
1 review
0 helpful votes
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November 25th, 2021

I ordered two custom wallets from this site. The wallets came from China and when they got here a couple weeks after I ordered, the pictures on both wallets looked nothing like the pictures I sent in. It was poor quality. I emailed their customer service team who does not take returns, so when you get something halfass done, you can't get your money back. Please don't waste your money here.

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Thumbnail of user myphotowalletc1
MyPhotoWallet c.

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