MyPhotoWallet

First of all, the reason i got this item from myphotowallet.com was to send a card to my mother who i hadn't seen in half a year after being kicked out and the company managed to print my message right on top of the Merry Christmas Logo. And then on the outside of the card the message reads, "Merry Christmas I wish you happy every day." It's so unprofessional and embarrassing. And the light up plaque i got looked decent with the light off but once i turned it on you can barely see anything printed on it except for the picture. Do not purchase from this website.

Honestly it captured the likeness of my. Niys perfectly seriously ome happy lady who can't wait to give this to what will be one happy dad on Father's day! The quality of the wallet is impressive and the printing quality is far better then expected (im always skeptical of online buying) 100% will purchase from this company again thanks again for amazing quality and speedy delivery

I was very pleased with the quality and design of the product. I would have given a 5 star but the turn-around time was a little longer than I had liked. I do understand they have to customize for each individual. However, I wish they they had a quicker turn-around time.

Not only is the product horrible and cheaply made, but the customer service is horrible as well! They basically told me, after I received the wallet for my husband for valentines day, that even though the picture makes our kids look like gremlins they won't be doing anything about it. I took pictures especially for the wallet, exactly how the examples tells you to take them. They look terrifying. I was so angry, and after contacting them I was even more upset. It takes them forever to respond and they respond with sarcasm and disrespect.

DO NOT BUY FROM THEM! Spend a little more and get a much better product from shutterfly or etsy or something. Do not buy here!

Do not order from here. It is a fake shop and website. My first red flag was the day after I submitted my order I got 2 emails saying I still have items in the cart I finish checking out. But after 2 weeks the order still says processing. I'm not going to order from them again and definitely don't recommend them.

The shipping was not an issue but the product overall just lacked what we were expecting. It outlined certain areas that it shouldn't have and left out details in the faces especially our baby boys but the material of the wallet alone is nice but to pay the money for this product isn't worth it. The idea of it is awesome but the actual end product doesn't deliver that satisfaction that I was hoping for. My husband will love it because the idea behind it but as his wife I will be honest and say, I don't love it!

First, there is no address or phone on file. Their website states to be sure of image and size as that is what will be printed on your wallet. Definitely not so. Also when you upload the image, what you see in your cart is not what you get. No background. Just faces

The customer service that I received today was great! Straight to the point and straight to the problem, he was very respectful and made sure that my problem was solved at the end of the day…. 5 star service

I am so happy with my purchase of the leather trifold. On the front of the wallet, I put a picture of our three children. There is a center part and on it I put a vintage photo of my husbands father, who past 8 years ago. He cried when he saw everything. He said it was so thoughtful and loved the wallet. I paid a little extra for the premium packaging and he commented on the nice presentation of the gift. I highly recommend this company and it's workmanship. Thanks for helping me make his day unique and special.

I ordered a wallet in early April for a fathers day present. I have yet to receive it. The tracking says it is processing still since april 28th. When you email them, all you get is that it's on it's way. Will not order again.

I ordered (2) wallets was guaranteed delivery by Christmas it's Jan 3rd and still nothing they keep replying with the same email saying it's on its way the post office said the tracking number is bogus I disputed it with my. Bank and instantly got my money back

The engraving was too dark on a dark wallet making it difficult to see. Also, looks like it was easily fade after my husband sits on his wallet while in his pocket. The shipping I paid cost more than the wallet and took over a week to get to me. Not what I expected.

Haven't received product. It's been 3 months. Emailed them a number of times, only to be told they are investigating where my parcel is. The last email I sent asking for a refund as my son's birthday was long gone, they emailed me back to say I must contact the postal service (they have never given a proper tracking number). Since when must customer's find their own parcels?
If every second person pays myphotowallet around $30 but never gets what they paid for, myphotowalllet must be a very lucrative business.

It's disgusting that there aren't steps in place to have cyber companies like this held accountable and prevented from trading on the Net!

SCAM! DO NOT ORDER FROM HERE!
I ordered something from this site for Christmas but mistakenly did not put my apt # on the address. My shipment was then returned to the company without notification. I emailed them asking for a refund since shipping takes forever and wouldn't get here in time. They then told me I was unable to receive a refund and they would charge me extra once the package is returned to them to ship it out again! Absolutely crazy! They also do not have any way to call and contact them. It's all through email and they have not told me how much I will be charged to receive a package I no longer want. Terrible company who does not care about customers.

So far they get a 1 star! On November 29th I ordered wallets for my son and daughter in law with a picture of their brand new baby. I can't believe I'm still waiting I fly out on December 25th. I hope it's here by then. Wish I'd read the reviews before.

I purchased a wallet (11/22/19) and was immediately charged and still have yet to receive my item. My item is still in China. They print a shipping label and will send you a tracking # ( after chasing them endlessly for some type of info) to buy themselves time. Zero communication, horrible customer service... just poor business tactics. THEY NEED TO BE SHUT DOWN!

They don't tell you how long it'll take before the whole think is done meaning it actually takes many many WEEKS and they hide the fact that there's a hidden policy where if you don't receive your item and you want a refund they won't refund you! If the item is lost broken stolen whatever they don't refund you! Rude people who refuse yes REFUSE to give you HR NUMBER or CORPORATES because they are too scared! Cheap piece of $#*! plastic! Might as well smear $#*! on a piece of paper and hand it to your loved one! They could've been nice but no they had an attitude and tried to scam me of money, and now im not even sure I'll get my package in time or at all! Not a trust worthy place. Cheap does not mean better!

I ordered a key chain on November 27th and after several emails, they say the product is in customs sample audit in California and to give them one more week! According to the track number, the package has been in California for 10 days! Customers need to be aware that this company is in Hong Kong, China and it will take forever to get the product!. It is not cheap and it is a scam.

I ordered my item over a month ago and still have not received it. I emailed customer service seeing there is no phone number and they asked me to wait another week. I did and still no item. Now they wont even respond to my emails.

I spent so much money for this and waited a long time! When it arrived I was so excited but when I opened it I got a massive scare. I get the saying "Shrek is love, Shrek is life" but wowee! Shrek was one of my favourite movies until today. I can gladly say dad's birthday was ruined. 20 quid straight down the swamp.

I had an excellent experience with Vera, who helped me with my issue with my package. With ensure another package being sent out to helping out with expedited for a special occasion. Would definitely buy from them again.

I wish I would've read these reviews before I ordered from this company. I ordered a wallet at the beginning of November and now it's January and I still have not received my order! I have emailed the company several times and they keep sending the same email response saying they guarantee I will receive my order within 4-5 days. I filed a claim with my credit card company and got my money back. This company is a scam that is only there to steal hard working people's money!

They take to long for place my order i talking over a month
And the 3 items i purchase only 1 item look great aftervi place a claim and nobody want to tefund part of my money do not spend your money here