MyPhotoWallet has a rating of 3.4 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPhotoWallet most frequently mention good quality, and great gift. MyPhotoWallet ranks 2nd among Photo Sharing sites.
I'm so happy with the wallet I ordered was from my daughter to her dad and he nearly broke down crying and was quick delivery as well and especially love how you can put your own message on the back of wallet
Not only did it take a whole month but the product is garbage! What I thought would be a beautiful sentimental gift turned into a embarrassment. The photo aged my daughter and I by like 15 years. When contacting their customer service they did nothing to rectify the situation. They kept explaining their equipment that manufacturers their product. Absolute waste of money! Don't waste your money because 2 out of 100 people got a good product!
Don't touch this site. I paid £8.99 for express delivery expecting my good no later than the 4/6 days as stated. Unfortunately I didn't read the small print. My order wasn't despatched until a week later. Its 4/6 days from order being dispatched not from the day order was placed. Plus no response from several emails
Tip for consumers:
Read small print
Products used:
Keyring
I couldn't figure out what to get my husband for his first father's day and found this, I got a picture from our first date with our little one and sent it in. The wallet came in looking amazing and detailed down to the header of the menu on the table!
Tip for consumers:
Make sure picture is well lit, shading is also included in picture and note that photo is exact square print on item.
Products used:
Photo wallet
I am very pleased with the product! I got exactly what I ordered, and it was very good quality. It took a while to get here, but pretty sure it was a problem with transit, not with PhotoWallet. I would definitely order from here again!
Tip for consumers:
n/a
Products used:
custom spotify guitar pick
This is the worst company I have ever dealt with. I ordered three wallets and the pictures on the wallets were absolutely horrible. I contacted customer service and they said to send them pictures of the wallets, which I did. They said they looked great and they didn't see a problem with them. On one of the wallets there were dark marks all over the face of my son and the pictures looked nothing like the originals. Absolutely worst thing I have ever bought and customer service is absolutely ridiculous!
Shipping took a week longer than they said and once I received the wallet it was poor quality and wallet and picture. I put a well lighted picture and the person looked like they were wearing a mask. They would only refund 15% even though it was trash and they agreed it was bad. Nothing like the pictures on the website.
Products used:
Wallet
I ordered a few things from there and was very pleased with the product. There was a slight issue with one of them and they emailed me right back and fixed the issue right away. Their products are worth it.
Products used:
Wooden plaques
I ordered the wallet and it was a "huge" hit. I loved the details and fast shipping. The gift was well received. The wallet is really big but all in all a great keepsake or gift for men who love big wallets. Give yourself about 3 weeks lead time you'll love the product.
Tip for consumers:
Give your order enough lead time. At least 3 weeks.
Products used:
Photo wallet
The customer service is terrible. Their system had some issue with processing the order, and i had to send the original picture. I requested a cancellation. They said they cannot, if you did, they have to charge $10 since it is already in production... totally liar.
And the link is from China, not the MYPHOWALLET. COM. They charge FOREIGN transaction fee.
Don't order any!
An inscription on the wallet is optional. I choose not to have an inscription. It came with the very stupid inscription shown on their website sample. This was on the woman's wallet.
The men's wallet, does not have their sample inscription on it, even though an inscription is shown on the website sample also.
Their customer service basically says, that how it is pictured, so that's how you get it. Nowhere in the written description does it say that it includes a stock inscription. And why does the woman's wallet have it and not the man's!
I would give them zero stars if possible.
I bought a nightlight picture glass frame, and keychain. The keychain never came with my package. Also, the picture is not even glass! It's cheap plastic, and when I light it up, there is nasty stains on the plastic that won't come out. I'm honestly embarrassed to gift this to my friend. The display of the picture is pretty, but I ordered a nightlight, not a picture! I tried wiping the nasty specks of dust and it wouldn't come off. The only reason why I am reviewing this, is because the reviews on their website are too perfect and look fake. This is terrible what they are doing to future customers. This was not worth $35.
Tip for consumers:
Look at the real reviews !
The photo wallet I purchased was for my husband it was a picture of him and our son. It turned out great! And I recommend purchasing the small color picture to go along with it to put in the ID slot so that when they open it they get the picture in color too!
Products used:
Wallet
My daughter in law ordered one for my son. I noticed it and loved it. I ordered one as a gift and was very pleased. And in my experience the wallet arrived quite speedily, and the picture on it is great! Can't take a pic as the wallet is already wrapped for giving.
These people have no phone number. They take 2 days to get back to you. They don't ship for 2 weeks and then you wait another week. They just don't seem to care they just take your money and make you wait.
I ordered something that was guaranteed to be here before Christmas. TWO months later I am still waiting for it.
I have contacted them several times. They just give excuses and refuse to refund my money. Haven't had an update on tracking for a month.
DO NOT BUY FROM THIS COMPANY
Seriously the worst company I have ever dealt with. I tried to order an item and I got a notice that the transaction could not be completed. Well I knew I had money in the account so I ordered from another company. I then get a confirmation email about an hour after I tried to order the item. I immediately emailed them and stated that I needed to cancel the order and I would like a refund. Well here we are 5 days later and I just keep getting told I can cancel the order and get a refund for a $9 restocking fee. I think that's BS but sure whatever just please issue the refund. Now I'm being told I can't get a refund at all due to a chargeback, whatever the hell that is.
Let's see how long it takes to actually get a refund. Save yourself time and money and just go elsewhere
Tip for consumers:
Do not waste your time or money on this company
I ordered mines dec 12 2019 and still haven't received it (1/16/20). I keep trying and trying to get ahold of customer service. I keep checking tracking and it still shows the last update on12/27/19. This is Pathetic... never will I order from here again
I ordered a personalized rechargeable lighter for my husband for Father's Day and I still have not yet to receive it they keep saying it's because of covid-19 which I feel it's bull$#*! because I'm getting everything else on time and I knew with personalized gifts it might take some time but how much more time they need. It shipped out on May 11 and it's June 8th still nothing. It's still in the same spot it's been since the 16th of May. I emailed and emailed and they keep telling me the same thing and it will take 7-10 business days but there web site says something different I think there lying to me. I told them either I find my package or give me my money back and no response. I'm so pissed off. I also track my purchase from 2 different apps and it's telling me to different things.
Purchased a couple hundred dollars worth of custom engraved necklaces and a wallet. And every bit of it was a month late missing christmas gifts and it's such crap that the necklaces are just silver.
This is a sham. A cheap chinese company who doesnt give a crap about customers. Instead of what you ordered youll get a dollar store necklace. Id like to get my hands on one of them and take my size 15 shoe amd stomp a mudhole out of these flipping liars
Quality promised was not that at all and customer service is rude and unlrofessional. If whomever packaged my item thought it was okay to send that way, they need to be fired and also the customer service rep that will not issue a refund.
My Photo Wallet team especially Ms Starling has her expertise in dealing with the problems of her consumers wholeheartedly. She had been a constant support to me regarding my packet delivery to Canada, despite being a mistake from the consumer's end. I express my heartfelt gratitude to her and wish her all the luck in her furure endeavors. I would recommend all my friends to shop from such a customer friendly shopping site like photo wallet.
I read the reviews before buying, so I was 50/50 about buying anything. I ordered an anniversary gift for my hubby. A dog tag chain with a pic of my husband and I and a key chain with a pic of my husband and his Mom who passed away. The pics came out surprisingly great. I was actually scared to open the package, I thought it wasn't going to look too good. I was pleasantly surprised. And so was my husband. Not sure about the other items they sale, but those two came out great!
Products used:
Dog tag chain and key chain
I purchased gifts on April 19th and it supposedly shipped on April 21st. It was supposed to take 5-7 days to arrive. Well today is April 30th! I have received NOTHING! And they have already debited my account. I am glad I did not fall for their scam to pay an additional $20 for expedited shipping!
My first order with this company a year ago went well so I thought I could trust them. I made a new order a month before I had to leave to the airport. I sent a perfectly visible photo but somehow they make my face in the photo very dark and barely visible of any features. They sent a preview photo and sent a response of how bad it looked but apparently they didn't listen because 8 days later I got it in the mail and my face was completely inked out, even worse then the preview photo. What's the point of gifting this to someone of them and a black blob? Anyone working on it would be able to look down and say I should retry because it looks horrible. They only could give half my money back but I was forced to reorder and basically had to draw it out for them. I paid a ridiculous amount for the fastest shipping they had… 11 days later it's still not here and this customer service lady I've been emailing is apparently a robot with no understanding of my situation because I can't get any real help out of her and had to repeat myself multiple times. I showed my friends and family and they too are baffled at my situation. I tried contacting the delivery service but no one will respond. I hate to be that person and I'm not even exaggerating but I'm very upset with this company, I thought I could trust them to do their job.
Products used:
Wallet
I ordered a wallet with a nice picture on the front. It came in (A MONTH LATER) and it looks absolutely ridiculous! It is so embarrassing and poorly made that I did not even give it as a gift. Total waste of money!
We are terribly sorry for any disappointment caused “Daylin D.”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward.