MyPhotoWallet has a rating of 3.4 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPhotoWallet most frequently mention good quality, and great gift. MyPhotoWallet ranks 2nd among Photo Sharing sites.
I'm so happy with the wallet I ordered was from my daughter to her dad and he nearly broke down crying and was quick delivery as well and especially love how you can put your own message on the back of wallet
Not only did it take a whole month but the product is garbage! What I thought would be a beautiful sentimental gift turned into a embarrassment. The photo aged my daughter and I by like 15 years. When contacting their customer service they did nothing to rectify the situation. They kept explaining their equipment that manufacturers their product. Absolute waste of money! Don't waste your money because 2 out of 100 people got a good product!
I ordered a wallet with a photo of my children for my husband as a Christmas present. The photo on the wallet wasn't as bad as some of the reviews I had seen after purchasing the product, but it definitely wasn't the quality that the company advertised. The wallet itself also isn't that good of quality, so I plan to order my husband another one off a higher-quality site. It definitely wasn't worth the money and I received the wallet late.
Dont buy from them.
TERRIBLE CUSTOMER SERVICE
ITEMS WERE PURCHASED FOR A WEDDING, NEVER RECEIVED THEM
LEFT ENOUGH TIME FOR SHIPPING -according to THEIR WEBSITE-and NOTHING
HAD TO go find ALL NEW GIFT & have them RUSH SHIPPED ( an additional 40)
Their solution. 7… i also DONT NEED THE GIFTS NOW!
Tip for consumers:
Dont order from them
Products used:
Never received
This is the worst freaking company on the planet. I ordered a wallet months ago for father's day. I expected a delay but here an 2 months later and nothing has shown up. These people are so hard to get ahold of and make excuses like due to covid 19... blah blah. Never order from this lying cheat bag scamming company. They just steal you money. I'm coming with huge shoes to stomp a mudhole in these awful liars.
This is the worst place I have ever ordered from. You try to contact them. They don't answer back. Very very bad quality. Don't waste your time and money. Overall rating 0
Tip for consumers:
Don't waste your time and money!!!
Products used:
Very bad quality Wallet
I ordered a wallet for my husbands first Father's Day and it is awful you can't even tell what the picture is. Their site also says FULL COVERAGE for product quality but they refuse to give me a refund.
Tip for consumers:
Don’t buy from them!
Products used:
Wallet
Customer service assistant- Vivian Elsie.
This lady went above and beyond to help me with a after sales enquiry. Very prompt at responding. I will definitely be a returning customer.
Tip for consumers:
Ask to see a proof before confirming the order
Products used:
Personalised wallet
I ordered this for a gift, was so worried about it coming out badly or something going wrong because I didn't know the website. BUT I TOOK A CHANCES! And guys let me just tell you. IT IS STUNNING! 10/10 would recommend.
Products used:
Personalized men's wallet
I was so worried after I ordered my husband's wallet because I failed to look at the reviews beforehand. Now I'm glad I didnt because I wouldnt have ordered. I made my order on Dec. 3rd and just received my wallet today on the 17th! Just in time for Christmas. I just got a sketch on mine instead of a real life photo sketch. Super happy with my purchase.
My payment was supposed to be $19 with a discount and promo but paid $46. I paid on the 8th and I was supposed to get it on the 14th or 15th. My shipment was sitting in Austell, GA for days. I even reached thru the email and Instagram. My delivery time was supposed to be from 4-7 business day and I ordered on February 8th…I finally got it on the 21st. There should be someone to speak to. It was actually a good gift. If I were to speak with someone and have better delivery, I would try again
Tip for consumers:
Long wait for delivery
Products used:
Personalized Photo Moon Lamp 3D Moon Lamp
We are terribly sorry for any disappointment caused “Mike”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward.
Ordered a purse never gor a mock-up they print it when it arrived it was ripped and had holes in it. I email for a replacement or refund. They send another one same deal ripped and now had a fingerprint on the photo. Email them aslnd they offered 40% back. Got the 40% back but that 40% didn't include the 30 buxs in postage and handleing. So upset and disappointed
Products used:
$#*! $#*! .. and they don't talk english
We are terribly sorry for any disappointment caused “Genie”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward.
I went to order a custom wallet that had a picture of me and my husband's daughter and I guess the picture that I wanted to be put on the wallet uploaded abnormal so they sent me an email and showed me what the l picture would look like and told me that if I wanted to change it I could do I ended up changing the picture and they sent me the revision and it's so perfect. They went out of their way to make sure that my gift came out perfect.
ABSOLUTELY NOT RECOMMENDED. I ordered one after very long time finally I received it.the picture of four of us, no one was recognizable! I don't know what kind of laser machine they use for printing but it definitely is the worst. For me was a shameful gift to my husband and waste of money!
This is so bad i orderd a photot moon lamp for fathers day and it took about 3 weeks to come. It came and it is so small do not order u can barly see the picture what is on there website is not how it will come
They helped me when I needed to track the package.
My husband loved his wallet with him and the children etched so much that he was moved to tears! Best father's day present!
Products used:
WALLET
My family picture turned out disaster and my husband asked to return it but they dont give a $#*! about their customers. I should have googled them before
I ordered the photo wallet for Father's Day over 2 months ago and I STILL HAVE NOT RECEIVED IT! Their customer service suck! They are SCAMMERS who refuse to refund me my money. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. TOTAL RIP OFF!
My review is for Elaine, who helped me throughout the issue I was facing. She was understanding patient and supremely helpful! 5 star employee. Thank you!
I made a mistake with my song and contacted the customer service same day, really nice employee helped me and got the problem solved in 2 days. Very good.
I ordered an item and had a little problem with it and emailed customer service and they emailed me back right away and fixed the problem for me. The wallet I ordered is a good quality and nice.
I ordered my husband a personalized lighter on JUNE 2ND for Father's Day.
It's now June 25th & I STILL haven't received an email stating it's even done being made!
I am beyond pissed off! I emailed with "customer service" got the normal BS. Wait another 3-5 days blah blah. So after 6 days I wrote them & now they won't answer at all.
It was my husbands FIRST Father's Day.
I am LIVID
One day after my purchase, I requested a refund because I no longer wanted the wallet because of horrible reviews from a LEGIT website. I have been requesting that my order be canceled for 3 weeks and each email I get back from "Irene", is her asking me to confirm I want to cancel my order. These people will try to insult your intelligence and act as though they do not understand basic English.
All reviews that are found on their website is fraudulent and they should be reported to the better business bureau. Beware and do not shop with them. I dealt with Jesse and Irene and both are remedial.
DO NOT SHOP WITH THEM!
I got the wallet for my boyfriend, my sons father, for Father's Day this year. I was so excited cause I did see some great looking ones in reviews, but when I got it, it was so horrible even though the picture I provided was great! I had to email their customer service and it took me a week or back and forth to get them to agree to a refund of the product price itself. They tried to offer me just $5 back, then a replacement and I had to pay more shipping (ha!), then the price MINUS 30% still and finally they listened to me and gave me the full refund of the actual product, not how much I spent (with shipping and such), but they only listened after I called them out on their shotty work and the fact it was on sale I wasn't giving up any more than the shipping cost. They hardly apologized too, the apologized the first and last message, never in between for all the hassle this was. This company is a joke. DO NOT BY FROM THEM!
Tip for consumers:
THIS COMPANY IS CRAP AND WILL ONLY GIVE YOU A FULL REFUND IF YOU PRESSURE THEM AND FORCE IT.
Products used:
I bought a new wallet from another company.
I had amazing customer service expectually from Vera, she's was amazing as this is my first time buying from them for Mother's Day and I was wondering how to track down my package as I wasn't fully understanding. She helped me understand and I really liked her in general, though I haven't got my package so I will give it 3 stars. About the site it was easy to navigate through. As I said I haven't gotten my package yet BUT when I do I will talk about the quality ect.
We are terribly sorry for any disappointment caused “Joni”. Please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward.