• MyPhotoWallet

MyPhotoWallet

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Overview

MyPhotoWallet has a rating of 3.4 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPhotoWallet most frequently mention good quality, and great gift. MyPhotoWallet ranks 2nd among Photo Sharing sites.

  • Service
    117
  • Value
    115
  • Shipping
    121
  • Returns
    73
  • Quality
    115
Positive reviews (last 12 months): 76.9%
Positive
10
Neutral
1
Negative
2
105
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How would you rate MyPhotoWallet?
Top Positive Review

“Amazing”

Monique G.
6/25/21

I'm so happy with the wallet I ordered was from my daughter to her dad and he nearly broke down crying and was quick delivery as well and especially love how you can put your own message on the back of wallet

Top Critical Review

“Absolutely terrible”

Ericka S.
1/10/20

Not only did it take a whole month but the product is garbage! What I thought would be a beautiful sentimental gift turned into a embarrassment. The photo aged my daughter and I by like 15 years. When contacting their customer service they did nothing to rectify the situation. They kept explaining their equipment that manufacturers their product. Absolute waste of money! Don't waste your money because 2 out of 100 people got a good product!

Reviews (255)

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Reviews that mention popular keywords

customer service (68) photo wallet (22)
Thumbnail of user jamesw2701
1 review
1 helpful vote
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November 29th, 2020

Had an issue. The refused a refund. They did finally send us a new wallet but the picture wasn't much better than the original. Read these reviews. Some are by the company themselves!

Thumbnail of user sarahl1219
1 review
0 helpful votes
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May 21st, 2021

I literally got the item a month after I ordered it, the item says "Glass art night light" but in reality its plastic and not as big as it looks in the photos. Never ordering from here again.

Service
Value
Shipping
Quality
Thumbnail of user nicolez52
1 review
0 helpful votes
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December 5th, 2019

I ordered a wallet for my husband, it arrived within a two-week time frame, however, when I got the wallet the photo was off center and the photo looked horrible. Like the printer overdid it. I contacted My Photo Wallet and asked for a refund and all I received was automated responses stating how they don't do refunds. SAVE YOUR MONEY AND DONT ORDER FROM HERE!

Thumbnail of user brittanyh655
1 review
0 helpful votes
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January 16th, 2023

Vivian did a great job helping me to resolve my issue. I had a product arrived scratched, she went above and beyond to help me get a replacement sent. Thanks Vivian!

Tip for consumers:
Their shipping says 4-7 business days, but it took almost 3 weeks for both items I bought. One of them arrived scratched, it was a handmade night light with a photo on it and a time stamp of a Spotify song. Sentimental gift, beautiful but arrived scratched more than likely from transit long distance.

Products used:
Photo night light.

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Value
Shipping
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Thumbnail of user savannahn16
1 review
0 helpful votes
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April 22nd, 2021

I order a customized Spotify plaque and it came with a few scratches. I emailed them and got immediate responses and they are sending me a new one! Happy with the customer service.

Thumbnail of user katrinal136
1 review
0 helpful votes
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November 20th, 2021
Verified purchase

I ordered a wallet for my father with a picture of him and my daughter. It arrived and looked nothing like all their advertised items. My father didn't look human and both of them were unrecognizable and distorted. I contacted the company to explain that the quality of work they did was nothing like how they advertise and I want my money back. They blamed their shoddy work on the quality of the photo! The photo was fine other than the hand in one spot was a little blurry. That was not the issue. The issue is they are fraudulent and the way they engrave lacks detail and does not resemble the photos you provide. (And by the way at no point do they provide you a preview of how it's going to look prior to the engraving or shipping. That is problematic and suspect right there.) They would not give me my money back and wanted me to have it redone and to pay additional shipping! LMAO contacted my credit card company and they thankfully have my back. To avoid this mess, do not give these scammers your business!

Tip for consumers:
Do not use this vendor.

Products used:
Custom engraved photo on wallet

Service
Value
Shipping
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Thumbnail of user nicka429
2 reviews
0 helpful votes
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July 16th, 2021

I loved it it was a good gift for my girlfriend it made her really happy but with the delivery process it kinda got all scratched up so I was a little bit sad but came out really good

Nick,

Thumbnail of user kayam18
1 review
0 helpful votes
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July 16th, 2021

I love how the wallet turned out! I got it for my dads birthday. He likes Grateful Dead so I found a cool image from the band. I like the details and the design of the wallet!

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Value
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Thumbnail of user kaylenef3
1 review
0 helpful votes
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March 29th, 2022

I was very impressed with the quality, my only wish was that I increased the picture size. I also would've had a better quality photo not black and white.

Thumbnail of user celinab41
1 review
0 helpful votes
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August 14th, 2023

My boyfriend loved this gift, and it came out really good quality. It made me feel really good to be able to give a gift that was custom to us and he enjoyed as much as he did

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Value
Shipping
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Thumbnail of user malaniej1
1 review
0 helpful votes
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June 24th, 2021

This year Father's Day meant everything
I almost loss my dad in Jan but I was gifted him with a wallet and he loved it with me and my own children. He loved it

Thumbnail of user fedaita
1 review
1 helpful vote
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June 9th, 2021

Very disappointed, the material of the wallet was expected to be better. Also it took way too long to be delivered. I apologize to say that but again very disappointed. Not worth the price.

Tip for consumers:
Quality isn’t that great , kind of cheap actually.
Took almost a month to be delivered

Products used:
Wallet

Service
Value
Shipping
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Quality
Thumbnail of user cl289
1 review
2 helpful votes
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December 29th, 2019

I was concerned about the bad reviews i saw after ordering my wallet for my husband. Although it took nearly a month to recieve mine it was good quality and what i expected. Id reordered.

Thumbnail of user megano112
1 review
0 helpful votes
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April 24th, 2021

I had a mistake with my product and they got back with me super quick and handled the situation perfectly. The product is great and such a cute gift :)

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Value
Shipping
Returns
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Thumbnail of user alexr782
1 review
0 helpful votes
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February 26th, 2021

Myphotowallet.com was easy to buy from. Love the way the puzzle came out. Great gift to give to any family. They have many different gift options to choose from.

Tip for consumers:
Order takes about 10-11 business days to be received, order with time

Products used:
300pc Personalized photo puzzle

Service
Value
Shipping
Quality
Thumbnail of user micaelac31
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase

Everything perfect, the product is exactly what I expected! The delivery and communication were on point! Thank you so much

Thumbnail of user bethb922
1 review
0 helpful votes
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April 19th, 2023

I ordered a photo bracelet and the photo looked beautiful on the bracelet. The delivery was fast, and the customer service is excellent. Would order again

Products used:
Bracelet

Service
Value
Shipping
Quality
Thumbnail of user teresab354
1 review
0 helpful votes
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December 28th, 2019

WARNING! DO NOT ORDER FROM THIS COMPANY. I MADE THE MISTAKE OF ORDERING AS A CHRISTMAS GIFT BACK IN NOVEMBER. I STILL HAVE NOT RECEIVED THE PRODUCT AND I CANNOT GET PHOTOWALLET TO RESPOND OR ANSWER QUESTIONS. I HAVE PRETTY MUCH BEGGED FOR 2 DAYS FOR AN UPDATE OR ANY INFO ON MY ORDER.IT WAS A CHRISTMAS GIFT AND NOW MY SON IN LAW WAS WITHOUT A GIFT AND I AM LEFT WITHOUT AN ANSWER. I AM GOING TO REQUEST A REFUND AND REORDER FROM A DECENT AND REPUTABLE COMPANY. BUYERS BEWARE!

Thumbnail of user savane.kadija03
1 review
0 helpful votes
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August 10th, 2023

I'm so happy with this order.
It's so nice, soft and I love it!
My only wish is if it was possible to remove the 'Deabolar' sign and replace it with the person's name instead.

Thumbnail of user valeriey29
1 review
0 helpful votes
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February 6th, 2021

I order the keychain as a special to my friend for Christmas. It arrived end of January. Then I finally see her to give it to her and it does not play music.

Products used:
Keychain

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Value
Shipping
Quality
Thumbnail of user nicoleg553
1 review
2 helpful votes
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November 3rd, 2020

Ordered a wallet for fiance and I recieved in a reasonable amount of time and its absolutely perfect thank you so much I highly recommend great price for great work.

Thumbnail of user babakk2
1 review
0 helpful votes
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March 15th, 2021

SCAMMERS... DO NOT ORDER FROM THIS COMPANY.
I ordered my item beginning of February and a month and half later and still have not received it! I emailed them so many times either no replies or when they do, they lie into your face. 5 days ago they said my ordered will be shipped in 48 hours and I contacted them today, they said it's not even been shipped. IN CONCLUSION 6 WEEKS GONE, MY ORDER STILL NOT PROCESSED! I'm glad I ordered from PayPal, otherwise I would never get my money back! SCAM SCAM SCAM SCAM SCAM ALART ALART DO NOT BUY FROM THIS COMPANY

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Value
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Thumbnail of user esmeraldah6
1 review
4 helpful votes
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June 19th, 2020

It was absolutely amazing I almost cried a father's gift I'm proud of getting I ordered it on June 16th scared of it arriving late I paid the extra money I believe 22$ in shipping to get it here asap got it on June 18th and it's the most amazing gift photos are correct and writing is spelled fabulous!

Thumbnail of user aahleighc
1 review
1 helpful vote
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September 12th, 2023
Verified purchase

I ordered 2 lego puzzles to give the dads in my life for fathers day. They are incredible! We love them. I will absolutely order again.

Products used:
Puzzle

Service
Value
Shipping
Quality
Thumbnail of user myphotow
1 review
3 helpful votes
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November 22nd, 2018

Myphotowallet - High quality, custom photo wallet, perfect gift for father' s day, wedding anniversary, Christmas, birth of baby, birthday or any other occasion.

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Thumbnail of user myphotowalletc1
MyPhotoWallet c.

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