• N1 Wireless

N1 Wireless

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Overview

N1 Wireless has a rating of 3.3 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. N1 Wireless ranks 18th among Mobile Phones sites.

  • Service
    14
  • Value
    14
  • Shipping
    14
  • Returns
    9
  • Quality
    14
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
9
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How would you rate N1 Wireless?
Top Positive Review

“Refurbished iphone”

Corrina W.
12/27/21

I order and iphone for my son. So I didn't want to spend to much money because he is only 10 years old. I did know it was refurbished before I purchased it so knowing that I knew it would of been used. I order it the beginning of dec 2021 and I got it activated and so far so good no problems he love it and would definitely do business with them again. Thank you

Top Critical Review

“Wrong color of phone.No response after 3 emails”

Banjo A.
1/20/21

N! Wireless got the worst customer service you can think about. I ordered S8 Edge phone and was specific about the color I want which is gold. Opening the package it was black that was shipped. I called the phone number on their website *******290 it's a non-working number and the other one *******290 at their shipping department hangs up on me without talking to anyone. Horrible company. Worst customer service.

Reviews (54)

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customer service (5) phone (18)
Thumbnail of user alejandroh50
Wisconsin
1 review
0 helpful votes
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June 24th, 2021

This pieces of $#*! are the most unprofessional $#*!s ever. They offer products that they don't even have in stock and take several days/weeks to inform such stupidity; of course in the meantime they use your money and take months to refund. Stay away of this crap and find professional companies.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickk260
New Mexico
1 review
0 helpful votes
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July 1st, 2020

Ordered 3 ipads on their site, they emailed saying was delayed, two weeks later after emailing them about my order, they say out of stock, their website shows same product now for $60 more. I would avoid, they are ripoffs!

Thumbnail of user briang146
Georgia
2 reviews
3 helpful votes
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May 29th, 2019

I ordered a Galaxy S8 that was advertised as "new open box". The phone I received was obviously well used and broken. They ignored my requests for a return label so I had to file a chargeback with my credit card company. Finally, 6 weeks later, they issued a return label. Now I received an email back saying they received my return and will be charging a 15% restocking fee. So they actually have the nerve to try and charge me $45 to return a phone that was falsely advertised!

Thumbnail of user robc288
Texas
1 review
1 helpful vote
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July 10th, 2020

0. If i could give a negative i would. Dont give your money to these scammers. I bout the note 10 and was reauthorized the money. Then 2 weeks later i get a email saying its on back order. Lucky for me they released my funds and i just turned off my card. These guys are not legit. Please dont buy anything from thses people. Even the building they are located in doesn't exist. I googled map it. The phone number thats on the site doesn't work. If you did give them your money i suggest you make a ticket to billing and mark urgent. Good luck!

Thumbnail of user rajc5
New Jersey
1 review
2 helpful votes
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May 22nd, 2017

I completely agree with my previous review. No where it will be advertised as refurbished product. But most of the time all deals are either refurbished or products not supported by manufacturer.

Please see the comments from N1 support:

"Our records show that you are not eligible to return the item as it is passed the 21-day return policy.

We don't keep serial number of product so we are unable to provide you serial nuber of this product."

How can a genuine product cab be without serial number. Humm

Thumbnail of user wendym240
Wendy M.
Utah
1 review
2 helpful votes
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August 29th, 2018

I purchased a bluetooth headset from N1. It was defective, and quit working just weeks after I purchased it. I contacted N1, and was told there is only a 30 day return policy. I contacted LG, and the 1 year warranty was not valid, because N1 is not an authorized LG dealer. N1 would not work with me on a replacement or an adjustment in price on a purchase of another bluetooth headset. The N1 customer service representative was very rude and dismissive. I do not recommend purchasing any products from N1. They are not a reputable company.

Thumbnail of user eduardoc47
Peru
1 review
2 helpful votes
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November 21st, 2018

Company doesn't have the products that they advertise. I paid for fast shipping and they never put the product on FedEx. I left several messages and NEVER CALL ME BACK. After several emails I got an automated message saying that they are reviewing my request.
Don't buy from this merchant. They have not clue about customer service.

Thumbnail of user juliek322
New Jersey
1 review
1 helpful vote
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June 30th, 2020

I ordered 2 exact phones, 2 phones arrived, 2 different carriers, one phones keyboard worked, one one came with a non-working charging cable, one came with the sim card pin and they didn't have the same Android operating systems. I sent back the one that didn't have a working on phone keyboard (which is the one that had an older Android version and would not update) i had to email them saying the return arrived days ago according to the tracking number. They sent an email saying a replacement will be sent out soon and i will be provided a tracking number... That never happened, a month later, several phone calls with no answer or call back, several emails asking for an update... NOTHING. So 50/50 shot cause i ordered 2 exact items. Between both packages i have ONE full complete and working phone. Over a month now from when they received my return with nothing to replace it

Thumbnail of user duanew18
Virginia
1 review
1 helpful vote
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August 13th, 2018

I ordered an iphone 8 256g that was listed as "in stock" and open box. Next day they said it's on back-order and wanted to sell me a 64gb model. I cancelled, waited 2 days and went back and ordered another color 256gb. Same day they pulled the same scam and tried to down sell me. They are scammers and will soon re-emerge as a new company.

Thumbnail of user davidh
Nebraska
1 review
5 helpful votes
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January 19th, 2009

Products aren't backed by manufacturer - They sell cellphones. I received a new Motorola SLVR L7 in a sealed box. The numbers on the box didn't match the numbers on the phone. When I had a problem, Motorola would not honor any warranty as the phone's serial number wasn't in their system. So where did N1Wireless get the phone from? And why don't they fully explain the lack of a manufacturer's warranty in plain English on their website? I'm out $127 with no recourse.

Thumbnail of user sharonb523
California
1 review
1 helpful vote
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July 20th, 2019

Wish i'd read the reviews before ordering. Have thrown out product which was broken and didn't work. Not worth the trouble of returning at my expense. Buyer beware!

Tip for consumers:
check with BBB before ordering

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronaldr194
Tennessee
1 review
0 helpful votes
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August 1st, 2019

Product received, but malfunctions, I requested a refund, they request original packaging, and packing slip. Who keeps that stuff?
Wish I had read these reviews before ordering, but never again.

Thumbnail of user markg594
North Carolina
1 review
3 helpful votes
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May 1st, 2019

I purchase a Samsung Galaxy S8 (Open Box) on 4-23-2019. The unit came in a generic box missing the product information, and the ear buds ($99)that were listed as coming with it. After emailing the company the ear buds were missing they replied that they do not come with it. On their site it states that they do in the product description. Now I have had the time to look around on the net they have HORRIBLE REVIEWS with an "F" with the BBB. Be aware. My phone works fine, but from what I read my warranty may not have been included along with the missing ear buds! Buyer Beware!

Thumbnail of user sar17
Illinois
1 review
0 helpful votes
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April 19th, 2021
Verified purchase

My husband ordered a LG brand Bluetooth wireless headset, he got a pair of USED, COMPLETELY FILTHY, disgusting headset. Pictures attached, I tried to go to the website and there wasnt one, there wasmt even a site for the web address given on the order number receipt! So pissed

Tip for consumers:
SCAM! DONT BUY ANYTHING FROM THEM! NO COMPRAS NADA DE ESTE SITIO, SUS PRODUCTOS NO SON BUENOS A DE MAS ESTAN USADOS Y SUSIOS.

Products used:
I di not and will not use it, it was an LG wireless headset, USED filled woth earwax,and grime!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mk213
Florida
14 reviews
57 helpful votes
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February 1st, 2020

These people are a scam... Advertise and accept payment for Items they don't have and refuse to issue a refund. I had to dispute the charge with Credit card company.

Thumbnail of user den7
California
1 review
2 helpful votes
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January 3rd, 2019

The worst online seller. Don't buy. Bought 2 new open box Samsung black S8 phones before Xmas. They sent me 2 gray ones and these are NOT new. One had a freakin hair stuck on side of unit. I wanted to return for refund. They said yes but will charge 15% restock fee + shipping costs. Total BS. THEY SCREWED UP ORDER. SENT USED PHONES AND NOW WANT TO CHARGE RESTOCKING FEE? FRAUD ALERT

Thumbnail of user sall15
Missouri
1 review
2 helpful votes
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July 14th, 2018

SCAM! Save yourself the time and don't get screwed over. Call the owner Shlomo Bagdadi at *******188 for when you really need to get something resolved, he would love to help :)

Tip for consumers:
Dont use this scam site

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolynh4
Colorado
1 review
5 helpful votes
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March 2nd, 2011

As of today 3/2/2011 the company has 108 complaints filed against it. The items they sell are from overseas, and they do not tell you. It is true they will not help you either. I purchased an android phone and after much research have found that it is from Germany but made for Portugal, and is in Portuguese. N1 told me to purchase their warranty to get it taken care of. I am currently in contact with the State of New York Attorney General's Office.
Run do not walk from this company.
Registrant:
Shlomo bagdadi
Domain Name: N1WIRELESS.COM
Domain servers in listed order:
NS.FORTUNE3.COM
NS4.FORTUNE3.COM

Thumbnail of user jeromea57
Massachusetts
1 review
0 helpful votes
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September 3rd, 2021

Its a low key scam, waited days for it to even show up that it was even shipped and I asked for a refund they said they would and that was a week ago, ordered from a better site and it came in 2 days

Thumbnail of user kennethwc
New York
2 reviews
2 helpful votes
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August 24th, 2018

I ordered an LG V20 from N1Wireless on AUG 12.
On AUG 13 I got an email from N1 that stated the phone was on back order.
On AUG 13 I emailed sales and support to cancel my order.
On AUG 21 I got an email that stated my phone was being shipped.
Aug 21 I again emailed sales and support to inform them I cancelled my order on the 13th.
On the 23rd the phone arrived.
I have called their phone number 347-240-290 more than a dozen times and the system always rings out and hangs up.
No one picks up the phone.
Their office is at 1425 - 37 street in Brooklyn.
I happen to live in Brooklyn and will try to stop in and find out what is going on.
I DO NOT recommend this company.
They make me feel like I was scammed.

Thumbnail of user lorif127
California
1 review
2 helpful votes
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November 20th, 2018

N1 wireless SUCKS!
N1 wireless SUCKS! They really get 0 STARS! They sell defective merchandise and when you email they dont respond. When you call the same man "steve" answers. He won't allow you to speak to a manager and yells at you. I bought beatsx earbuds and they STOPPED WORKING AFTER MAYBE A MONTH. SERIOUSLY ONLY USED MAYBE 5 TIMES BECAUSE THEY WOULDN'T KEEP A CHARGE AND ON SUNDAY QUIT WORKING ALL TOGETHER... DO NOT BY FROM THIS ONE MAN SCAM SHOP!

Thumbnail of user sarahm855
Arizona
1 review
0 helpful votes
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May 9th, 2019

I ordered a new phone from this company 2 weeks ago. Mind you I paid extra for 2 day shipping, I got my confirmation email and at the bottom next to the order number, it states " your payment was processed successfully, please allow 24 business hours for your order to be processed and shipped. Orders placed on Friday will be shipped out the following Monday", seems pretty cut and dry right? Well, I'm still waiting for my phone. I emailed them and asked how long it would take for my order to be fulfilled and they replied back with a generic email about how they were working on my order and would send the tracking information once my phone had shipped. I haven't received the phone or the email with tracking information. I spent $432.52 and sent another email which thy haven't replied to and tried calling the number on the BBB website to see if I could actually find out what was happening. I went ahead and lodged a complaint with the BBB. We'll see what happens. Moral of the story, DO NOT BUY ANYTHING FROM THIS COMPANY! It's a giant scam and I'm not entirely sure how they are still in business given the number of reviews and the false advertising claims that I see all over the place now that I'm looking.

Thumbnail of user robertf1938
New York
1 review
0 helpful votes
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June 13th, 2021

The phone charger cable locked my computer and stopped working. Had to return to get refund and am still waiting. It has been 3 weeks

Thumbnail of user jayg141
New York
2 reviews
5 helpful votes
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September 11th, 2018

N1 Wireless sells junk, used and damaged products. Find a different seller. Refuses to replace faulty products.

Thumbnail of user martym36
Georgia
1 review
0 helpful votes
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August 22nd, 2019

Sold me a bent phone and I'm out $35 in shipping costs. Returns are a hassle and no concern for your shipping costs.

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