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How would you rate naaptol?
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India
1 review
0 helpful votes
Follow ashok N.
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They wont accept return which is completely not legal because they have policy still cut your call if asked for return and after sometime block you...i had not come across such misguiding site...they should be strict action against this site by consumer awarness..

Date of experience: January 11, 2025
India
1 review
0 helpful votes
Follow Ayushi G.
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They don't send products as per the description Totally fraud,Cheap quality products.No return no replacement. Bad Customer care support.

Date of experience: March 5, 2025
India
1 review
0 helpful votes
Follow Rajesh K.
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I booked rechargeable trimmer online, received in 02 days with extra shipment charges, it is completely not working due to its basic motor issue. When i called naaptol customer care, they denied to accept and replace it, saying that such issues to be address within 24-48 hours, however there is no such policy they have explained on television advtg or any brochure they issued with product, after that it is not entertained. I lost Rs. 800/- in purchasing such a useless product. Hence i recommending you all to purchase anything from other sites except naaptol. Its worst ………

Date of experience: August 7, 2023
India
1 review
0 helpful votes
Follow Janny T.
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Worst Site - Never Purchase anything from them
December 27, 2022

This site is not safe. They sell broken products. I Have purchased Swing machine and it was broken. And I have tried to reach out them for return or replacement. They denied doing this. I would recommended never purchase anything from them.

Date of experience: December 27, 2022
India
1 review
0 helpful votes
Follow abdul h.
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Naaptol cheat people
October 4, 2023

I had purchased 8 bedsheet from the website and asked them for the return policy also they assured me they will take the product return if i have issues, now they are not taking the product back and returning my money there assurance are fake, so please don't purchase anything from them they are cheaters.

Date of experience: October 4, 2023
India
1 review
0 helpful votes
Follow Dnyaneshwar B.
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Don't buy any product from naptol it is very bad quality and their people don't come back early enough to take product returns Once the money is given to them, they don't give us any response later. Very bad service.

Date of experience: October 18, 2022
India
1 review
0 helpful votes
Follow rohit k.
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Hello I am from Delhi and i I purchased a royal chef mixer grinder from naaptol online shopping.on 2 nd October 2023.
So this product is broken and naaptol customer assistance team is so rude behaviour. And refused to take any responsibility after delivery of product.
And naaptol has not getting any responsibility after delivery of product like technical customer assistance or visit at your home.
After shopping.
So this is only waste of money and.time...
I got negative reply from customer assistance
Team on mobile.
So please beware form this froud naaptol online shopping platform before but products..

Date of experience: October 8, 2023
India
1 review
0 helpful votes
Follow Radha R.
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Took a tiffin set from naptol,bledy cheat company warranty period 24 hr they stating,cause they no the quality of they product,worst customer care bledy people dono anything,waste of money,and now I have to throw this product in dustbin

Date of experience: February 25, 2024
India
1 review
0 helpful votes
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Unsatisfied delivery
September 28, 2023

I placed an order for a small phone and a digital watch, the delivery boy came near my location and called me again, but when I picked up the call, he left again without picking up. Today, the order was canceled again. I understand that I should never place an order with Napto again

Date of experience: September 28, 2023
India
1 review
0 helpful votes
Follow G S.
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These customer care employees are ready with the key to lockout this company at any time till then don't get carried away by their words and never purchase anything.
Worst customer care support I have ever come across

Date of experience: October 18, 2021

Overview

naaptol has a rating of 1 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with naaptol most frequently mention customer care and purchase anything. naaptol ranks 1830th among Women's Clothing sites.

service
17
value
15
shipping
14
returns
15
quality
15
+2